Carlotta Credit & Car Sales

Reviews

4.0 out of 5 4.0
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    May 22, 2018

    Not affordable. Payments are well over $400 a month. Horrible customer service. Turned the car off days before the payment was due. When I called I got... an attitude and hung up on. Tried to make a payment but they refused to accept it because the card was in my husbands name meanwhile I had paid with his card for a whole year before this occurred. It was a new card because the old one got messed up and when I told them this the response was “of ******* course it is.” Wouldn’t recommend this place to my enemy.

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    Shopped for a used car
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  • 2.0 out of 5
    March 24, 2018

    Some of the Kingston employees are horrible to deal with. No manners or respect and very unprofessional. Not at all willing to work with you after you... make a purchase. Never again at this place

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    Shopped for a used car
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    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 19, 2018

    Great vehicles and friendly people. Fast paperwork. Would buy again from them. Always quick to answer questions and very helpful. Love my Hyundai tucson.... Happy customer

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 31, 2018

    Was very helpful and got me on the road again. Worked with my budget and payments are reasonable. Should go check them out. Thank you Kate at car-lotta

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    Shopped for a new car
    Did make a purchase
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  • 3.0 out of 5
    January 20, 2018

    The customer service is great the two times I have called and talked to Derek he helped me with no issues thank you he's awesome

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 23, 2017

    I was in a tough situation with my life and credit when I went to Carlotta Credit. I was in the process of a horrible break up/divorce and they helped... me get back on my feet by myself. It was more then getting a new good vehicle. They gave me the chance to start over on my own and be the idependant women i was. Not having yo rely on others. I couldn't be anymore thankful for Derek. He treated me with great respect and is still helping me months after my purchase stay on track and answers any questions I may have. I even referred my best friend Danielle there and she is so happy as well on how much she was helped by everyone and especially Derek. Thank you! And I'm glad to be working with Carlotta credit.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 22, 2017

    Thank you for making the process on making my payment fast and easy Derek I recommend car lotta credit to everyone .

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    Came in for service or repair
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  • 5.0 out of 5
    December 18, 2017

    I spoke to Derek he was awesome, very helpful with my needs and very understanding I would deffinately recommend carlotta to a friend. E.scranton

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    Shopped for a used car
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  • 5.0 out of 5
    November 10, 2017

    Got to give thanks to Derek for always being there to help with anything I need when it comes to the vehicle IGot from car Lotta

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    Shopped for a new car
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  • 5.0 out of 5
    November 8, 2017

    Bought my vehicle in April and really had no problem with it. Definitely coming back

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