Continental Mazda of Naperville

Reviews

Average Ratings

4.7
438 lifetime reviews. Includes reviews of Continental Mazda of Naperville from DealerRater.com
  • Phenomenal and Sincere!

    Absolutely an effortless and comfortable experience overall! I hadn't financed a vehicle in ages and was very skeptical about doing so this time. ...

    Dealer Response

    Wow. This is an incredible review. We appreciate your kind words and thank you for giving Continental Mazda the opportunity to earn your business....


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    Absolutely an effortless and comfortable experience overall! I hadn't financed a vehicle in ages and was very skeptical about doing so this time. However, David Thomas was very reassuring from start to finish. He explained every detail from credit check-score-financing-monthly payments, and even better and feasible options for me. During my initial visit, David ensured that he understood what I was looking for and he took the time to listen to my demands. Although some were unattainable and out of this world, he did not complain or fuss about it, instead he was educative and accommodating. He followed up with no pressure to buy instantly, but kept in contact. I appreciated that because that was one of the main thing I was skeptical about in purchasing a car. He further provided solutions to all my questions and challenges and was very sincere. Fast forward 3 weeks, we selected a 2017 Mazda 3 GT just few weeks ago (Aug. 5th), and I must confess, an absolute pleasure so far! From Anthony Storino to Mark Bimel (General Sales Managers), it was a blast and pleasant experience. Everyone kept contact, but did not pressure to purchase. Please understand, these dealers trust the performance and built of what they sell, and have the confidence to back it up. That's exceptional and recherché in major car dealerships! Thanks for that...

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Wow. This is an incredible review. We appreciate your kind words and thank you for giving Continental Mazda the opportunity to earn your business. Please let us know if you ever need anything.


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  • Good experience
    September 14, 2017

    Karl was very helpful and straight forward getting me setup with a new cx5. And Stephanie was also very helpful and accommodating when I had to ta...

    Continental Mazda of Naperville

    Thank you for this great 5 star review!


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    Karl was very helpful and straight forward getting me setup with a new cx5. And Stephanie was also very helpful and accommodating when I had to take my car in for service.

    Does recommend this dealer
    Continental Mazda of Naperville

    Thank you for this great 5 star review!


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  • Great experience
    September 11, 2017

    Very professional and low pressure experience in purchasing my CX-5 compared to previous experiences. David Thomas was great and ensured I was fam...

    Continental Mazda of Naperville

    Thank you for this wonderful review. Enjoy your new Mazda and have a great day!


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    Very professional and low pressure experience in purchasing my CX-5 compared to previous experiences. David Thomas was great and ensured I was familiar and happy with the purchase.

    Does recommend this dealer
    Continental Mazda of Naperville

    Thank you for this wonderful review. Enjoy your new Mazda and have a great day!


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  • Ask for Dan Eugea!

    We recently bought our third car from Continental Mazda and worked with Dan Eugea. What a great experience! Very customer focused, no pressure ta...

    Dealer Response

    Thank you for this wonderful review. Our team truly appreciates your kind words. Enjoy your new Mazda!


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    We recently bought our third car from Continental Mazda and worked with Dan Eugea. What a great experience! Very customer focused, no pressure tactics, and upfront and honest through the entire process. Dan treats you like family and works to get you what you are looking for. Thank you Dan and the Continental Mazda team.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for this wonderful review. Our team truly appreciates your kind words. Enjoy your new Mazda!


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  • An easy decision
    August 30, 2017

    I live in ny car. So when ny 6 yr old car was pushibg 140,000 miles, it was tine to look for a new one. The new Maxda CX-5 Hrand Touring is by far...

    Continental Mazda of Naperville

    Thank you for this great 5 star review. We truly appreciate your kind words. Enjoy your new Mazda!


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    I live in ny car. So when ny 6 yr old car was pushibg 140,000 miles, it was tine to look for a new one. The new Maxda CX-5 Hrand Touring is by far the nicest and sweetest ride I've ever had. Takibg it out on tbe trst track was amazing. The comfort, the handlibg, rhe ride, rhe color made the decisiob to buy super easy. They gave me a great price on the new car and were fair wirh ne on ny trqde in. With great financing, i wont mind making rhe payments on rhis car..Thank you Continrntal for makibg buying a new car zo easy and enjoyable.

    Does recommend this dealer
    Continental Mazda of Naperville

    Thank you for this great 5 star review. We truly appreciate your kind words. Enjoy your new Mazda!


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  • Great team experience
    August 29, 2017

    Jeremy***, Anthony, Denny, Bob, Bare, and the unseen prep guys all made it a seamless positive experience. Jeremy's hustle, positive demeanor, and...

    Continental Mazda of Naperville

    Thank you for this great review. Our entire team is very appreciative of your 5 star review. If you ever need anything please stop by or give us a...


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    Jeremy***, Anthony, Denny, Bob, Bare, and the unseen prep guys all made it a seamless positive experience. Jeremy's hustle, positive demeanor, and sense of humor are unmatched. As the doors were being locked, despite saying he would stay, I told Nate to go home and that I would figure out the rest. You can try to train that but it's the person's character to do. All welcoming and helpful.

    Does recommend this dealer
    Continental Mazda of Naperville

    Thank you for this great review. Our entire team is very appreciative of your 5 star review. If you ever need anything please stop by or give us a call. Enjoy your new Mazda and have a great day!


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  • Effortless transaction
    August 27, 2017

    Continental Mazda, and especially Dave Thomas, make purchasing a car easy. They are down to earth, friendly, everyone there seems to love their j...

    Continental Mazda of Naperville

    Thank you for this wonderful review. Our entire team truly appreciates your kind words.


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    Continental Mazda, and especially Dave Thomas, make purchasing a car easy. They are down to earth, friendly, everyone there seems to love their jobs, and go out of their way to make sure you understand your vehicle.

    Does recommend this dealer
    Continental Mazda of Naperville

    Thank you for this wonderful review. Our entire team truly appreciates your kind words.


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  • First time Mazda and Miata owner

    This was my first experience with any Mazda dealer. I couldn't be more pleased. Karl was easy to get in touch with and very professional. The sal...

    Dealer Response

    Thank you for this great review!


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    This was my first experience with any Mazda dealer. I couldn't be more pleased. Karl was easy to get in touch with and very professional. The sale was low pressure. During my initial test drive, I was not quite ready to make a purchase. Karl stayed in contact, but did not annoy me. When I was ready to buy, the dealer had sold the car I wanted. There were no others in the near vicinity. Karl was able to procure one and the sale went off without a hitch. He also followed up after a few days to see if I had any questions.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for this great review!


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  • Nice surprise
    August 12, 2017

    We were pleasantly surprised with our buying experience at Continental Mazda. We contacted the internet sales department and got a quote on the c...

    Continental Mazda of Naperville

    Thank you for this feedback John. Our team truly appreciates your kind words. And thank you for giving Continental Mazda the opportunity to earn y...


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    We were pleasantly surprised with our buying experience at Continental Mazda. We contacted the internet sales department and got a quote on the car we wanted, but we were out of the market for several weeks after that and we weren't pestered by calls or emails. When we decided to buy, the car was still available and we worked with Karl and Tim to get the deal done. They were both friendly and easy to work with and made the experience less stressful. I don't think that it took much more than 90 minutes to complete the deal and for them to detail the car. Buying a car shouldn't be the dreadful experience that some dealerships make it. It was nice to drive away in a new car and not feel like we had TKOed in the twelfth round. We will definitely come back here if and when we are buying a new Mazda!

    Does recommend this dealer
    Continental Mazda of Naperville

    Thank you for this feedback John. Our team truly appreciates your kind words. And thank you for giving Continental Mazda the opportunity to earn your business.


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  • Purchasing a Miata
    July 31, 2017

    Dan Eugea was my sales representative who was very knowledgeable about Miatas. Dan is a good listener. He asked questions about what I wanted in ...

    Continental Mazda of Naperville

    Thank you for this wonderful review. Our team truly appreciates your kind words.


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    Dan Eugea was my sales representative who was very knowledgeable about Miatas. Dan is a good listener. He asked questions about what I wanted in a newer Miata. He gave me input so I good make the best decision as to which model. I ended up purchasing a low mileage certified Mazda. My purchasing experience was good and the service personnel are great. I had my prior Mazda for 14 years. My new Miata puts a smile on my face everyday.

    Does recommend this dealer
    Continental Mazda of Naperville

    Thank you for this wonderful review. Our team truly appreciates your kind words.


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