Continental Mazda of Naperville

New 888-509-8915 Dealer Website
Used 877-482-4735 Email Dealer
Service 877-900-6984

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Reviews

Average Ratings

4.8
82 lifetime reviews.
  • Great experience at Naperville Continental Mazda!

    I have purchased many cars from many different dealerships. This experience was the best. My salesman Efrain was very professional, courteous, and...

    Dealer Response

    Thank you for this wonderful review, we truly appreciate it! If you ever need anything please feel free to give us a call or stop by.


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    I have purchased many cars from many different dealerships. This experience was the best. My salesman Efrain was very professional, courteous, and knowledgeable. I am very impressed with this dealership and will be back next time we need to purchase a car. I highly recommend this dealership. I can't say enough about the excellent customer service. I'm glad to see that customer appreciation still exist. Efrain is a true asset to Continental Mazda. Thanks for a great buying experience! I bought this car for my wife and she absolutly loves it!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for this wonderful review, we truly appreciate it! If you ever need anything please feel free to give us a call or stop by.


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  • Great Experience

    Huge thank you to Audrey, Chris H., and Robert O. ! From the moment I came in I was treated like a person not a "sale". Audrey is very knowledge...


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    Huge thank you to Audrey, Chris H., and Robert O. ! From the moment I came in I was treated like a person not a "sale". Audrey is very knowledgeable and helpful, taking all the time I needed to make the right decision for my needs and kept in contact with me when I had questions with prompt answers. From sales to finance I was treated with respect and everyone went above and beyond to make my buying experience a smooth experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service and sales

    Jeremy Storino is the Best!!! I have been in professional sales for over 25 years. Jeremy is a true sales professional. Polite, courteous, Listens...

    Dealer Response

    Thank you for taking the time to write this wonderful review about our dealership! Our team truly appreciates it. Enjoy your new Mazda and please ...


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    Jeremy Storino is the Best!!! I have been in professional sales for over 25 years. Jeremy is a true sales professional. Polite, courteous, Listens to what you want , what you need and what you cant afford. He knows his product line inside and out!!! My new Mazda Gran Touring is amazing. And all for a reasonable Price. Thank You Jeremy!! Keep up the fantastic work.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this wonderful review about our dealership! Our team truly appreciates it. Enjoy your new Mazda and please stop by or give us a call if you ever need anything.


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  • Really happy with my purchases

    Dan (Eugea) has been a great support - helped me find exactly the car that I wanted and stuck with me through all the decision making process. Ste...

    Dealer Response

    Thank you for this kind review about our team here at Continental Mazda! We greatly appreciate your kind words!


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    Dan (Eugea) has been a great support - helped me find exactly the car that I wanted and stuck with me through all the decision making process. Stephanie in Service has been more than wonderful. THANKS!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for this kind review about our team here at Continental Mazda! We greatly appreciate your kind words!


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  • 2009 Honda civic

    Jeremy is a great hardworking man! Great car ! Bought a 2009 Honda Civic.

    Dealer Response

    Thank you for sharing your experience with us! We are really happy to hear Jeremy was able to assist you with your car purchase. Please don't hesi...


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    Jeremy is a great hardworking man! Great car ! Bought a 2009 Honda Civic.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience with us! We are really happy to hear Jeremy was able to assist you with your car purchase. Please don't hesitate to reach out to us if there is anything else we can assist you with. Have a great day!


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  • Great experience with no sales pressure!

    I'm very satisfied with my experience at Continental Mazda. The sales person, sales manager, and finance manager were all friendly and easy to de...

    Dealer Response

    Thank you for this great review! We are so happy to hear you had a great experience at our dealership and that Efrain was able to provide you with...


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    I'm very satisfied with my experience at Continental Mazda. The sales person, sales manager, and finance manager were all friendly and easy to deal with. We went to several different Mazda dealers before coming to Continental and were unhappy with our experiences at those places. We went to Continental and it was a great experience from the moment we walked in. We worked with Efrain and he was very friendly and helpful. He never pushed us into buying a car. It took us about two weeks to purchase a car because we weren't ready. He follow up with us and again, never pushed us into coming in. I would highly recommend Continental Mazda.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for this great review! We are so happy to hear you had a great experience at our dealership and that Efrain was able to provide you with the right attention that our customers deserve. Please don't hesitate to reach out to us if there is anything else we can assist you with. Have a great day!


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  • truly hassle free

    We have literally been to over 25 dealerships within the past 15 years. Of these, our assessments would range from very good to how do they stay ...

    Dealer Response

    Thank you so much for this great review! We are so happy to hear that after visiting so many dealerships, we are at the top of your list! Thank yo...


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    We have literally been to over 25 dealerships within the past 15 years. Of these, our assessments would range from very good to how do they stay in business. However, we would give our highest recommendation to Continental Mazda, and salesman Jeremy Storino. Zero stress and pressure. He and his team made the experience pleasant and hassle free.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for this great review! We are so happy to hear that after visiting so many dealerships, we are at the top of your list! Thank you for sharing your experience with us; Jeremy and the rest of the team would like to thank you for your kind words. Please don't hesitate to reach out to us if there is anything else we can assist you with. Have a great day!


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  • Best Dealership By Far!

    ¿I can not say enough positive things about this dealership. Not only was buying the car a great experience but getting service is even better.I h...

    Dealer Response

    Thank you for this great feedback, Tori! We really appreciate it and love hearing that you had a positive experience with us. See you soon!


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    ¿I can not say enough positive things about this dealership. Not only was buying the car a great experience but getting service is even better.I have never had an issue, they are always so nice and police. Today ¿I took my car in for an appointment, buy I messed up and had the wrong date, I was a day late. They still took care of me, they did not make me feel bad for missing it yesterday. They got the work done and got me a rental so I was able to get to work still. This was outstanding and a wonderful experience for me and this is the reason I will keep coming back.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for this great feedback, Tori! We really appreciate it and love hearing that you had a positive experience with us. See you soon!


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  • Great service!

    Efrain took the time to understand the car I needed and then took the time to make sure the car I found was a good fit. I didn't feel pressured - ...

    Dealer Response

    Thank you for this great review, we really appreciate it! Enjoy your new-to-you car and please let us know if you ever need anything! :)


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    Efrain took the time to understand the car I needed and then took the time to make sure the car I found was a good fit. I didn't feel pressured - I felt supported. He made the whole process very easy. Finance department was also very good. I left very happy with a new-to-me car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for this great review, we really appreciate it! Enjoy your new-to-you car and please let us know if you ever need anything! :)


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  • amazing customer service

    I bought my car a year ago. It was the best car buying experience ever. I will be back, when buying a car in the future, even if there are dealers...

    Dealer Response

    Thank you for your feedback, we truly appreciate it. It is great to hear that you had a great experience working with Dan and our team here at Con...


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    I bought my car a year ago. It was the best car buying experience ever. I will be back, when buying a car in the future, even if there are dealerships closer to me. The customer service didn't end once I drove away from the lot, I had a question couple months later and sent an email to Dan Eugea, who sold me my car. He kept communicating with me until my issue was resolved .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback, we truly appreciate it. It is great to hear that you had a great experience working with Dan and our team here at Continental Mazda.


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