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I promise to make your buying experience a fun and memorable one that will have you coming back with your friends and family. \r\n\r\nI am a family man and a jack of all trades. My work history includes retail customer service and management, landscaping, and even food service. I know how to treat people and know the value of hard work. If you are looking for someone who will work hard to get you a great deal for a car that suits your wants and needs, look no further. See you at the dealership!","emailTxt":"john_pittman@tomwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/789ffeaac398.jpg","drDealerId":27106,"dealerEmpStartDtUtc":"1438387200","industryStartDtUtc":"1393632000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":389989,"personPtyId":31130127,"firstName":"Joe","lastName":"Jacobson","titleText":"General Manager","shortBioText":"Originally from Nebraska, the Naval Service took Joe to Florida where he has been since 1990. Moving back to the Mid-West here in Indianapolis allows him to be much closer to home and family. Want an extra discount? 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I love helping people choose the right car and get a great deal. Last year both of my children gave me granddaughters and they gave me my \"grandmother name\" which is \"Old White Bear\". It's a long story and I'm happy to share it with you.","emailTxt":"anya_bass@tomwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/fd373b564c71.jpg","drDealerId":27106,"dealerEmpStartDtUtc":"1117584000","industryStartDtUtc":"1036108800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":392181,"firstName":"Allen","lastName":"Gooch","titleText":"General Sales Manager","emailTxt":"allen_gooch@tomwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/4165fadd25c6.jpg","drDealerId":27106,"dealerEmpStartDtUtc":"1456790400","industryStartDtUtc":"1283299200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":389723,"personPtyId":31133211,"firstName":"Cody","lastName":"Cobb","titleText":"Sales Consultant","shortBioText":"Born and raised in Indiana so I don't shy away from hard work and firmly believe in Hoosier Hospitality! I give my clients an open, honest, and realistic buying experience they will truly enjoy. I promise to never waste my customers time and to answer every question my customers have to make sure they are getting a great car at a great price!","emailTxt":"cody_cobb@tomwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/4bff4093935a.jpg","drDealerId":27106,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1322697600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":446721,"personPtyId":33657462,"firstName":"Antonio","lastName":"Fisher","titleText":"Finance Manager","emailTxt":"antonio_fisher@tomwood.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27106,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"978307200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":392191,"firstName":"John","lastName":"Hiatt","titleText":"F&I Manager","emailTxt":"john_hiatt@tomwood.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/00f29530e103.jpg","drDealerId":27106,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":391343,"firstName":"Kenny","lastName":"Scott","titleText":"Sales & Leasing Specialist","shortBioText":"When I am not at work, you can find me at home with my wife and my first born son, enjoying family time. I also love serving within my church, either with the youth group, where I have previously served as the Youth Minister, or as a part of the worship team.\r\n\r\nOne of my greatest passions is helping people find the car that best suits who they are while giving them an experience that will make them enjoy their car purchase! It is my goal to give everyone that pleasant experience! If you are looking for an easy and laid back buying experience then you have found the right person for the job.","emailTxt":"ken_scott@tomwood.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/9db1bc9a3ba5.jpg","drDealerId":27106,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"1422748800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":385809,"personPtyId":31132165,"firstName":"Brian","lastName":"Carlson","titleText":"Sales and Finance Manager","shortBioText":"I am focussed on deliverying the remarkable purchase experience that you deserve in making the purchase or lease of your next vehicle. We will focus on meeting your vehicle and budgetary needs, and know that my family appreciates the opportunity. I look forward to the opportunity!","emailTxt":"brian_carlson@tomwood.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":62,"imageUrl":"https://cdn-user.dealerrater.com/images/0c877d4fc1fa.jpg","drDealerId":27106,"dealerEmpStartDtUtc":"1475280000","industryStartDtUtc":"1001894400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":419262,"personPtyId":31141685,"firstName":"Rob","lastName":"Pucci","titleText":"Auto Sales & Leasing Professional","emailTxt":"robert_pucci@tomwood.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/cf12ebf54c62.jpg","drDealerId":27106,"dealerEmpStartDtUtc":"1491004800","industryStartDtUtc":"1306886400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":389721,"personPtyId":31132897,"firstName":"Sebastian","lastName":"Kastberg","titleText":"Internet Sales 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Tom Wood Volkswagen

4.8 out of 5 (4.8) 327 reviews

Dealer on Cars.com since June 2016

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 8:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 8:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 8:00 PM
Thu 7:30 AM - 8:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 4:00 PM
Sun Closed

Reviews

4.8 out of 5 4.8
327 lifetime reviews. Includes reviews of Tom Wood Volkswagen from DealerRater.com
  • July 12, 2017

    Kenny was friendly, easy going- I felt completely comfortable to speak freely and ask many questions. Dealership is awesome and looks new although ...it is five years old. I loved the experience although I haven't purchased yet . I left a totally respectable offer on the table and now will see how reasonable they are. I received a text from Kenny thanking me just for coming in. Oh , and they have an awesome customer refreshment area- best I've ever seen.

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    Not Applicable
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    Overall Facilities
    2.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    May 17, 2018

    By far the best dealership I???ve purchased a car from in my lifetime. Jim was great to work with and truly impressed with his knowledge of the diffe...rent models and stability. Really allowed me time to decide which vehicle best fit my needs. Opportunity to be better would be in the Finance communication/meeting. Not as clear and thorough. Forgot that persons name.

    5.0 out of 5
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    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Tom Wood Volkswagen

    It was our pleasure to help you through the new vehicle process. We¿¿¿re glad you¿¿¿re happy with how everything went, and we are even happier to look... into making the financing portion of the process better. Thank you for your feedback!


  • 4.8 out of 5
    May 9, 2018

    Took my VW bug in for its 80 K check up. The dealership got me in and out in short time and their driver took me to my office and pick me up when the ...car was ready. Very easy to do business with.

    5.0 out of 5
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    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Tom Wood Volkswagen

    Thanks for your business AND your kind words. Service Departments aren¿¿¿t out front with all the lights and sparkle, but we know that¿¿¿s where we ke...ep our customers. Glad you¿¿¿re one of them.


    Employees Worked With
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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Tom Wood Volkswagen from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Tire Rotation

    $19.95 and up*

    Oil, Filter Change

    $29.95 and up*

    Wheel Alignment (FWD)

    $89.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2016

Tom Wood Volkswagen is located on the Indy Auto Mile (96th St.) between Allisonville Rd. and Keystone Ave. in Indianapolis. We have been Indiana's number one Volkswagen volume leader since 1998 delivering over 12,000 new Volkswagens which is twice as many as the other local dealers combined! We are also the number one Certified Pre-Owned dealer in Indiana!

We look forward to serving all of your Volkswagen needs!

"The Car You Want, The Way You Want"

Top Reviewed Employees

Service Advisor

Sales Support Mgr

Sales and Product Specialist

Sales Consultant

General Sales Manager

Sales Consultant

Sales & Leasing Specialist

Sales and Finance Manager

Auto Sales & Leasing Professional

Internet Sales Consultant

Senior Service Consultant

Internet Sales Consultant

Sales & Leasing Specialist

Shuttle Driver

New Car Manager

Detail+ Advisor

Volkswagen Wizard

Sales & Leasing Specialist

Internet Sales Manager

Internet Assistance

Sales and Leasing Professional

Tom Wood Volkswagen
4545 E 96th St Indianapolis, IN 46240
New (888) 706-2077
Used (888) 706-3087
Service (888) 707-0428
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