Reviews
My experience at Tom Wood Volkswagen has been top notch.
My experience at Tom Wood Volkswagen has been top notch. Starting with Kate and then Aaron and Alec I was taken great care of and felt more like family than just a customer. I highly recommend the team at Tom Wood.
My experience at Tom Wood Volkswagen has been top notch.
My experience at Tom Wood Volkswagen has been top notch. Starting with Kate and then Aaron and Alec I was taken great care of and felt more like family than just a customer. I highly recommend the team at Tom Wood.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Tim! We're glad to hear you felt like family with Kate, Aaron, and Alec. We really appreciate your recommendation and we’re looking forward to working with you again at Tom Wood Volkswagen!
Kierra was very helpful, understood what I needed and set
Kierra was very helpful, understood what I needed and set things in motion to get it done.
Kierra was very helpful, understood what I needed and set
Kierra was very helpful, understood what I needed and set things in motion to get it done.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There is nothing better than a great review. Kierra will appreciate your kudos. Thanks for giving Tom Wood Volkswagen your business, Wallace!
Alex greeted me at my car door when I arrived at the
Alex greeted me at my car door when I arrived at the dealership, and he was in touch with me every step of the way while my VW Golf Sport was being serviced. The same-day turn-around time was excellent, too.
Alex greeted me at my car door when I arrived at the
Alex greeted me at my car door when I arrived at the dealership, and he was in touch with me every step of the way while my VW Golf Sport was being serviced. The same-day turn-around time was excellent, too.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Stephanie, thank you for sharing your awesome review about Alex and our team! We look forward to assisting you again here at Tom Wood Volkswagen in the future. Safe travels!
I went in to have my tire checked out.
I went in to have my tire checked out. I waited just a short time about a half hour. They had it done wash my car. It was excellent. I always feel like I get the best service there. I’m so glad I am leasing a car from Tom Wood Volkswagen thank you so much. God bless
I went in to have my tire checked out.
I went in to have my tire checked out. I waited just a short time about a half hour. They had it done wash my car. It was excellent. I always feel like I get the best service there. I’m so glad I am leasing a car from Tom Wood Volkswagen thank you so much. God bless
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Margo, thank you for choosing Tom Wood Volkswagen and for sharing your experience! We’re glad you’re always taken care of here.
She was very friendly, courteous ,and professional, and I
She was very friendly, courteous ,and professional, and I was very satisfied with my service.
She was very friendly, courteous ,and professional, and I
She was very friendly, courteous ,and professional, and I was very satisfied with my service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Here at Tom Wood Volkswagen, we always value and appreciate our customers' feedback. Thank you, Carolyn!
Hope D in the service dept is Top Notch.
Hope D in the service dept is Top Notch.! She understands the mechanical stuff about my car, explains issues well, and follows up quickly. This is not just once but every time I take the car in for scheduled maintenance. Rock star!
Hope D in the service dept is Top Notch.
Hope D in the service dept is Top Notch.! She understands the mechanical stuff about my car, explains issues well, and follows up quickly. This is not just once but every time I take the car in for scheduled maintenance. Rock star!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sheri, thank you for sharing your glowing review of Hope's attentive and efficient help! We love seeing feedback like this, and we hope you and your car have a smooth ride until next time! - Tom Wood Volkswagen
Service is friendly.
Service is friendly. The dealership is very thorough and reassuring in providing appropriate services for the vehicle.
Service is friendly.
Service is friendly. The dealership is very thorough and reassuring in providing appropriate services for the vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dead battery.
Dead battery. I was able to schedule an appointment within an hour same day. In and out within 45 mins. Couldn’t be happier.
Dead battery.
Dead battery. I was able to schedule an appointment within an hour same day. In and out within 45 mins. Couldn’t be happier.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy we could assist you so promptly! Thank you for choosing Tom Wood Volkswagen and sharing your feedback. Safe travels ahead!
Great service!
Great service! Nice waiting area! Kept me informed where things stood with the service requested
Great service!
Great service! Nice waiting area! Kept me informed where things stood with the service requested
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this 5-star review of Tom Wood Volkswagen!
Tom Wood Volkswagen, they really care about their
Tom Wood Volkswagen, they really care about their customers. You get my vote fot number one in customer satisfaction
Tom Wood Volkswagen, they really care about their
Tom Wood Volkswagen, they really care about their customers. You get my vote fot number one in customer satisfaction
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're delighted to hear that our team at Tom Wood Volkswagen made a positive impression. Your support means a lot to us, and we look forward to serving you again in the future!