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4.9
348 lifetime reviews.
  • Review

    Excellent experience with Aaron Miller. He was extraordinarily patient during our decision making process and offered information and alternative ...

    Dealer Response

    Ali, we are glad to hear the car buying process went smoothly for you and that Aaron could help you find the perfect car for you! Enjoy your new v...


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    Excellent experience with Aaron Miller. He was extraordinarily patient during our decision making process and offered information and alternative considerations while allowing us time to make a decision that was right for us. He went out of his way to make the process easy and comfortable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ali, we are glad to hear the car buying process went smoothly for you and that Aaron could help you find the perfect car for you! Enjoy your new vehicle!


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  • Toyota Owner

    I have now purchased 7 vehicles from Rochester Toyota through Arlynn Ness. We have never been disappointed in the purchasing process. They always...


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    I have now purchased 7 vehicles from Rochester Toyota through Arlynn Ness. We have never been disappointed in the purchasing process. They always have the best price on new Toyota vehicles, and have always offered a very fair trade-in value for our vehicle. They don't play games with the sale price and/or the trade-in value like other car dealers I have experienced in the past. All aspects of the transactions have been very open and upfront. I have been so pleased with this dealership that I travel over three hours to have service and purchase vehicles.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Think Twice...

    My salesman Vang, was very nice and professional, I really enjoyed working with him. Everyone else I spoke with was fairly rude. I asked if the ...


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    My salesman Vang, was very nice and professional, I really enjoyed working with him. Everyone else I spoke with was fairly rude. I asked if the price they had offered me was the lowest they could offer and they swore by it, but at another dealership I was offered the same car for much less. The trade-in specialist got insulted that I questioned my trade-in value, became upset and rude to me, which ruined most of my time there. The financial guy was very nice and explained things very clearly but was a touch too pushy for me... I went in knowing exactly what I wanted at the price I could afford, and everyone there kept trying to convince me that I needed more or that I could afford more...which was a big turn off.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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