Reviews

Average Ratings

4.9
351 lifetime reviews.
  • Happy with our choice

    My wife and I live in Albert Lea; Rochester Toyota delivered our car to us because we couldn't brInto it home the day we purchased. They helped a...

    Dealer Response

    Thank you Paul for the kind words! Enjoy your new vehicle!


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    My wife and I live in Albert Lea; Rochester Toyota delivered our car to us because we couldn't brInto it home the day we purchased. They helped answer all of our questions and made us feel happy with our recent purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Paul for the kind words! Enjoy your new vehicle!


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  • Interest in Camry

    While in the process of looking for a new car, I called Sandra many times with random questions. She was always happy as can be, and ready to answ...

    Dealer Response

    Looking forward to working with you Gabby!


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    While in the process of looking for a new car, I called Sandra many times with random questions. She was always happy as can be, and ready to answer my next question before I even asked it. I cannot wait to come back this winter and buy a new Camry!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Looking forward to working with you Gabby!


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  • New car

    Vang Yang did a great job helping me out with any questions I had. He made the process easy and simple which helped made my experience there pleas...

    Dealer Response

    Thank you for the kind words sava05! Enjoy your new ride!


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    Vang Yang did a great job helping me out with any questions I had. He made the process easy and simple which helped made my experience there pleasant. The environment there was very welcoming.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words sava05! Enjoy your new ride!


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  • Toyota Owner

    I have now purchased 7 vehicles from Rochester Toyota through Arlynn Ness. We have never been disappointed in the purchasing process. They always...

    Dealer Response

    Thank you Michael for always choosing to Experience the Difference with the team here at Rochester Toyota! Enjoy your new ride!


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    I have now purchased 7 vehicles from Rochester Toyota through Arlynn Ness. We have never been disappointed in the purchasing process. They always have the best price on new Toyota vehicles, and have always offered a very fair trade-in value for our vehicle. They don't play games with the sale price and/or the trade-in value like other car dealers I have experienced in the past. All aspects of the transactions have been very open and upfront. I have been so pleased with this dealership that I travel over three hours to have service and purchase vehicles.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Michael for always choosing to Experience the Difference with the team here at Rochester Toyota! Enjoy your new ride!


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  • Review

    Excellent experience with Aaron Miller. He was extraordinarily patient during our decision making process and offered information and alternative ...

    Dealer Response

    Ali, we are glad to hear the car buying process went smoothly for you and that Aaron could help you find the perfect car for you! Enjoy your new v...


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    Excellent experience with Aaron Miller. He was extraordinarily patient during our decision making process and offered information and alternative considerations while allowing us time to make a decision that was right for us. He went out of his way to make the process easy and comfortable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ali, we are glad to hear the car buying process went smoothly for you and that Aaron could help you find the perfect car for you! Enjoy your new vehicle!


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  • Think Twice...

    My salesman Vang, was very nice and professional, I really enjoyed working with him. Everyone else I spoke with was fairly rude. I asked if the ...


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    My salesman Vang, was very nice and professional, I really enjoyed working with him. Everyone else I spoke with was fairly rude. I asked if the price they had offered me was the lowest they could offer and they swore by it, but at another dealership I was offered the same car for much less. The trade-in specialist got insulted that I questioned my trade-in value, became upset and rude to me, which ruined most of my time there. The financial guy was very nice and explained things very clearly but was a touch too pushy for me... I went in knowing exactly what I wanted at the price I could afford, and everyone there kept trying to convince me that I needed more or that I could afford more...which was a big turn off.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Ask for Arlynn

    Ask for Arlynn when you go to Rochester Toyota -- he's knowledgeable, patient, and helpful with a dash of good humor! I ended up deciding between ...

    Dealer Response

    Glad to hear Arlynn could help find the right car for you and get everything worked out Liz! Thank you for choosing to Experience the Difference w...


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    Ask for Arlynn when you go to Rochester Toyota -- he's knowledgeable, patient, and helpful with a dash of good humor! I ended up deciding between two cars, and Arlynn met me the next day so I could have time to think about it and then test drive the two cars again. Once I chose, Arlynn was meticulous about making sure the car was clean and ready to go! During the second test drive, we noticed a star in the lower right corner of my windshield, so after I bought the vehicle, Arlynn had the glass guy, Jeff, get in touch with me to fill it at no cost. Arlynn updated me a few times along the way, and then Jeff came to my place to fill the star. They made sure that it was easy to schedule and get this done and I appreciate how communicative they were! My only criticism is that it took a long time -- at least an hour and a half -- to wait for and then sign the paperwork with their finance person. However, once the paperwork was there, it was a very streamlined and he was great to work with. Thanks Arlynn and Rochester Toyota!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Glad to hear Arlynn could help find the right car for you and get everything worked out Liz! Thank you for choosing to Experience the Difference with Arlynn and the team at Rochester Toyota! Enjoy your new vehicle!


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  • Highly recommend

    Aaron Miller was great to work with on buying my first brand new car. Anything I wanted to test drive, he was up and running to get it set up. T...

    Dealer Response

    Thank you Angie for the kind words! Glad to hear Aaron could help you throughout the whole car buying experience! Enjoy your new vehicle!


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    Aaron Miller was great to work with on buying my first brand new car. Anything I wanted to test drive, he was up and running to get it set up. There was no pressure to make a quick decision and any information needed was provided. Aaron was very professional and hard working to make sure I was leaving with a vehicle I wanted. I highly recommend Rochester Toyota.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Angie for the kind words! Glad to hear Aaron could help you throughout the whole car buying experience! Enjoy your new vehicle!


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  • Great experience

    Working with salesman Ben Groth was a pleasure he is very knowledgeable and takes the time to go over any questions you may have this is the se...

    Dealer Response

    Glad to hear Ben could help you find the right car for you and your family, Lee! Looking forward to working with you again in the future! Enjoy yo...


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    Working with salesman Ben Groth was a pleasure he is very knowledgeable and takes the time to go over any questions you may have this is the second vehicle he has set me and my family up with and will be doing business with him more future

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Glad to hear Ben could help you find the right car for you and your family, Lee! Looking forward to working with you again in the future! Enjoy your new vehicle!


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  • Review

    I would recommend this dealership to anyone interested in buying a new or used vehicle, just want to sell a vehicle, or for service. They are very...

    Dealer Response

    Thank you Lindsay for the kind words! Glad to hear Eric and the rest of the team could help you throughout the whole car buying experience! Lookin...


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    I would recommend this dealership to anyone interested in buying a new or used vehicle, just want to sell a vehicle, or for service. They are very knowledgeable and courteous and answer any and all questions. They made our car buying experience one to remember and we will continue to utilize this dealership for years to come. Eric, one of the salesmen at Rochester Toyota was wonderful and made our experience so great. The Sales Managers are also extremely great to work with and ensured our experience was satisfactory. I've also had service at this location and that is impeccable as well.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Lindsay for the kind words! Glad to hear Eric and the rest of the team could help you throughout the whole car buying experience! Looking forward to working with you again in the future! Enjoy your car!


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