Chevrolet of Homewood

4.5
(402 reviews)
Visit Chevrolet of Homewood
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (708) 298-8719 (708) 298-8719
Used (708) 298-8718 (708) 298-8718
Service (708) 462-4052 (708) 462-4052

Inventory

See all 154 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since July 2012.
LIFETIME ENGINE GUARANTEE! Call Today for more details 888-712-8859 Quality Care is the difference between buying the car you love and loving the car you bought.Chevrolet of Homewood wants to provide you with the highest level of service and support possible. In fact Quality Care is one of the greatest advantages of owning a Chevrolet vehicle. Our service department is committed to your complete satisfaction. We appreciate the fact that you can go anywhere to buy a car. That's why we vow to never lose your business because of price!!! Just bring us any comparable legitimate competitive dealer's price and we'll beat it!
LIFETIME ENGINE GUARANTEE

Service center

Phone number (708) 462-4052

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.5
(402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chevrolet of Homewood from DealerRater.

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4.0

fer5on@yahoo.com

Did not offer to repair tire and did not rotate tires. Also did not offer free car wash.

4.0

fer5on@yahoo.com

Did not offer to repair tire and did not rotate tires. Also did not offer free car wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

This is an abbreviated version of my experience with the

This is an abbreviated version of my experience with the service department. Oct. 11, 2023: Took truck in due to grinding/hard banging noise from underneath truck on drivers side. My truck is a 2013 Chevy Avalanche and as of this posting has 64,042 miles. Repair: pad kit & front rotor. . Cost: $797.81. Oct 12, 2023. Same noise; took truck back in. Repair: new rear pads and rotors. Cost: $421.55. Dec 18, 2023: Same noise only much worse. Repair: replaced differential. Cost: $2964.30. Jan 24, 2024: Same noise. Afraid to drive. Took truck in again. They said they drove it but did not hear noise. Feb 15, 2024: same noise, but really loud. I recorded noise on my cellphone. Service department says they found problem; has to do with right front hub bearing assembly. I’m skeptical because noise was coming from underneath left side, not the right side. Cost: $833.86. I’ve paid a total of $5,017.52. I feel there were “repairs” made that were not needed at that time. My truck had no symptoms of needing new brakes and rotors, like excessive squeaking when brakes/rotors are bad. I know what bad brakes and rotors sound like. I complained to service manager and was “assured” that all work done needed to be done. I don’t believe that all those repairs needed to be done at essentially the same time. I am extremely disappointed in the service department. I feel that I paid for “so-called repairs” that were not immediately needed, and I wasn’t offered any compensation, except the service manager (who was very nice in listening to me) gave me his business card and asked me to see him directly if I have any more problems. Do I need to pay for more repairs ???. Unfortunately, I didn’t get anything in writing. My family has purchased 3 new vehicles from Homewood Chevy over the years and never had a problem with your service diagnosing and fixing a repair, until this time with my Chevy avalanche.

1.0

This is an abbreviated version of my experience with the

This is an abbreviated version of my experience with the service department. Oct. 11, 2023: Took truck in due to grinding/hard banging noise from underneath truck on drivers side. My truck is a 2013 Chevy Avalanche and as of this posting has 64,042 miles. Repair: pad kit & front rotor. . Cost: $797.81. Oct 12, 2023. Same noise; took truck back in. Repair: new rear pads and rotors. Cost: $421.55. Dec 18, 2023: Same noise only much worse. Repair: replaced differential. Cost: $2964.30. Jan 24, 2024: Same noise. Afraid to drive. Took truck in again. They said they drove it but did not hear noise. Feb 15, 2024: same noise, but really loud. I recorded noise on my cellphone. Service department says they found problem; has to do with right front hub bearing assembly. I’m skeptical because noise was coming from underneath left side, not the right side. Cost: $833.86. I’ve paid a total of $5,017.52. I feel there were “repairs” made that were not needed at that time. My truck had no symptoms of needing new brakes and rotors, like excessive squeaking when brakes/rotors are bad. I know what bad brakes and rotors sound like. I complained to service manager and was “assured” that all work done needed to be done. I don’t believe that all those repairs needed to be done at essentially the same time. I am extremely disappointed in the service department. I feel that I paid for “so-called repairs” that were not immediately needed, and I wasn’t offered any compensation, except the service manager (who was very nice in listening to me) gave me his business card and asked me to see him directly if I have any more problems. Do I need to pay for more repairs ???. Unfortunately, I didn’t get anything in writing. My family has purchased 3 new vehicles from Homewood Chevy over the years and never had a problem with your service diagnosing and fixing a repair, until this time with my Chevy avalanche.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
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5.0

Very Professional and friendly.

Very Professional and friendly. My experience was the best . I will definitely be back to do business.

5.0

Very Professional and friendly.

Very Professional and friendly. My experience was the best . I will definitely be back to do business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

I’ve used Chevrolet of Homewood when purchasing my first

I’ve used Chevrolet of Homewood when purchasing my first car and because of the convenience in distance from my home, it was a safe choice to go back to them

5.0

I’ve used Chevrolet of Homewood when purchasing my first

I’ve used Chevrolet of Homewood when purchasing my first car and because of the convenience in distance from my home, it was a safe choice to go back to them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to be of service to you again in the future. Best wishes, Chevrolet of Homewood

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5.0

My husband Ron and I are car buffs.

My husband Ron and I are car buffs. We currently own 8 vehicles. So needless to say, when I write this, I’m speaking from YEARS of experience! Chevrolet of Homewood was absolutely AMAZING ! From my first call to Tina at 8am (before actual business hours, thank you for answering!) to Francisco, our salesman who was so friendly and accommodating to the Manager Mike, helping with my husbands special requests in getting the car prepped and out the door, and even the porter who helped prep our car, so nice …..and our financial guy Kevin who is an absolute wiz at what he does ……I’d love to have that guy on my team if I had a sales business ! They were all honestly the kindest people we have EVER had the pleasure of dealing with at a dealership. I mean ever ! They were 1.5 hours away ….And I will make that drive again without hesitation ! So this is going to sound weird ….but even their customers who were waiting for service were so sweet. It’s a great area , and I was pleasantly surprised especially it being our first time out there, you never know with new places. We have Gjovick Chevrolet 3 mins from our house…..They are so rude and nasty in general and always trying to pull some xx with pricing. Chevrolet of Homewood did not phoney jack up prices, and we did purchase a specialty vehicle. I LOVE these people ….I’ll be back , without a doubt !!! Thank you all for such a pleasant experience!

5.0

My husband Ron and I are car buffs.

My husband Ron and I are car buffs. We currently own 8 vehicles. So needless to say, when I write this, I’m speaking from YEARS of experience! Chevrolet of Homewood was absolutely AMAZING ! From my first call to Tina at 8am (before actual business hours, thank you for answering!) to Francisco, our salesman who was so friendly and accommodating to the Manager Mike, helping with my husbands special requests in getting the car prepped and out the door, and even the porter who helped prep our car, so nice …..and our financial guy Kevin who is an absolute wiz at what he does ……I’d love to have that guy on my team if I had a sales business ! They were all honestly the kindest people we have EVER had the pleasure of dealing with at a dealership. I mean ever ! They were 1.5 hours away ….And I will make that drive again without hesitation ! So this is going to sound weird ….but even their customers who were waiting for service were so sweet. It’s a great area , and I was pleasantly surprised especially it being our first time out there, you never know with new places. We have Gjovick Chevrolet 3 mins from our house…..They are so rude and nasty in general and always trying to pull some xx with pricing. Chevrolet of Homewood did not phoney jack up prices, and we did purchase a specialty vehicle. I LOVE these people ….I’ll be back , without a doubt !!! Thank you all for such a pleasant experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We want all our clients to have a comfortable and stress-free experience with us! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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5.0

Great service very patient and informative actually care

Great service very patient and informative actually care about the customer and their needs in a vehicle

5.0

Great service very patient and informative actually care

Great service very patient and informative actually care about the customer and their needs in a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet of Homewood and we hope to see you again soon!

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1.0

Bought my vehicle three months ago.

Bought my vehicle three months ago. Gave them all the information they needed prior to arriving. At the dealership over 3.5 hours. Told me I couldn’t use my friends and family discount because I wasn’t trading my vehicle in. After getting through that issue, they made me finance a certain amount. By the time financing was finished, it was closing time. I was only offered the option of showing me how to pair my phone with the vehicle. No other offer on how the other options worked on my car. A week after buying the car, I noticed the bars on the bottom of the seats were pitted and weren’t a solid black color. I sent a picture to my sales rep. Ended up talking to someone in service. He was going to look into it and get back with me. Never heard back from him. After trying several options to get this resolved, got back with my sales rep. After a couple of messages, he got back with me and told me to go to the nearest dealership. All I was asking for was a bottle of black touch-up paint and I would take care of it myself. Left him another message asking if they paint was put in the mail, and still no response. I asked to speak to the owner, but no one would connect me to him or offer his email. Lastly, my 90-day permit just expired. I was told I would be receiving something in the mail, but wasn’t clear what I’d be receiving. Left two different people two messages each. It took three days to hear back from one of them.

1.0

Bought my vehicle three months ago.

Bought my vehicle three months ago. Gave them all the information they needed prior to arriving. At the dealership over 3.5 hours. Told me I couldn’t use my friends and family discount because I wasn’t trading my vehicle in. After getting through that issue, they made me finance a certain amount. By the time financing was finished, it was closing time. I was only offered the option of showing me how to pair my phone with the vehicle. No other offer on how the other options worked on my car. A week after buying the car, I noticed the bars on the bottom of the seats were pitted and weren’t a solid black color. I sent a picture to my sales rep. Ended up talking to someone in service. He was going to look into it and get back with me. Never heard back from him. After trying several options to get this resolved, got back with my sales rep. After a couple of messages, he got back with me and told me to go to the nearest dealership. All I was asking for was a bottle of black touch-up paint and I would take care of it myself. Left him another message asking if they paint was put in the mail, and still no response. I asked to speak to the owner, but no one would connect me to him or offer his email. Lastly, my 90-day permit just expired. I was told I would be receiving something in the mail, but wasn’t clear what I’d be receiving. Left two different people two messages each. It took three days to hear back from one of them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Very satisfied not long of wait time very knowledgeable

Very satisfied not long of wait time very knowledgeable of job thank you for services

5.0

Very satisfied not long of wait time very knowledgeable

Very satisfied not long of wait time very knowledgeable of job thank you for services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Chevrolet of Homewood

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5.0

Great service very patient and informative actually care

Great service very patient and informative actually care about the customer and their needs in a vehicle

5.0

Great service very patient and informative actually care

Great service very patient and informative actually care about the customer and their needs in a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet of Homewood and we hope to see you again soon!

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5.0

The dealership had some great people that cared about the

The dealership had some great people that cared about the people. They got me a good deal.

5.0

The dealership had some great people that cared about the

The dealership had some great people that cared about the people. They got me a good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Show full review
See all 402 reviews