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Reviews

Average Ratings

4.7
151 lifetime reviews.
  • (awesome)

    I had the privilege of going to this Homewood Chevy dealership and found all the salesman very informative. They were friendly and very helpful wi...


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    I had the privilege of going to this Homewood Chevy dealership and found all the salesman very informative. They were friendly and very helpful with my selecting a used-vehicle. I definitely would recommend anyone to them.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 5 found this review helpful. Did you?

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  • Terrible customer service

    I received the worse customer service experience from this place. i wasn't even in the market of buying a vehicle. Yet I receive a letter and was ...


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    I received the worse customer service experience from this place. i wasn't even in the market of buying a vehicle. Yet I receive a letter and was told several times was approved. Got to the point of picking out a car and told I was all set then backed out at the end. Even after all said and done I received bad customer service after I complained to the managers. So I gave them a negative rating on google of course. And instead of calling to remedy the situation, I got a call from the customer relations manager saying "since you want to 'bash' us on social media, I told the bank don't do a loan with you". Very surprising considering I never asked him to do so and for him to be a manager. Customer relations manager at that.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Decent

    The facility was nice and customer service was great worth a follow up.

    Dealer Response

    Thanks Money, for leaving us this response. Wishing you a great day until the next time we meet.


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    The facility was nice and customer service was great worth a follow up.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Money, for leaving us this response. Wishing you a great day until the next time we meet.


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  • Unprofessional

    I went into this dealership based off the true mart/employee program.. big mistake, big big mistake. Spoke with the sales rep Mike Albright whom I...

    Dealer Response

    Patrice Jones, we regret that you had a negative experience with us, but are glad you brought this to our attention.


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    I went into this dealership based off the true mart/employee program.. big mistake, big big mistake. Spoke with the sales rep Mike Albright whom I thought was here to help me purchase a car of my choice. Upon letting the rep know what I was looking for, working with and down payment price he failed to acknowledge anything I had said. He went on about how his credit was probably bad and debated about a price of a car that was purchased from another dealership that had nothing to do with him or the transaction. Sales rep did not work hard enough to help. seems like he was out for a huge commission. I also learned he pulled the same approach with my fellow co-worker the next day after my visit. should have warned him, although that deal fell thru as well.. He needs to be retrained

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Patrice Jones, we regret that you had a negative experience with us, but are glad you brought this to our attention.


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  • Buying used Car

    Sales representative Was great !I was told all good bank had accepted us for a loan .to get the car OK today bank called me needing information t...

    Dealer Response

    Thank you very much for sharing these comments, Buyer. We are very sorry you had this experience with the banks and the whole buying process. We w...


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    Sales representative Was great !I was told all good bank had accepted us for a loan .to get the car OK today bank called me needing information to see if they can give me the loan . They was not right cause if I pass the loan then what's gonna happen. Look for another bank the more they look for a bank my credit report going down.. That's what I don't understand why they do that..

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for sharing these comments, Buyer. We are very sorry you had this experience with the banks and the whole buying process. We will work on this for the future!


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  • Great Customer Service

    This review is a little late but I feel two people in the Chevy Family deserves recogntion. I took my car in for a warning light that continued t...

    Dealer Response

    Thank you very much for sharing these comments, Claudette. We always love to receive great feedback.We are glad you felt that way and we look forw...


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    This review is a little late but I feel two people in the Chevy Family deserves recogntion. I took my car in for a warning light that continued to come on. The down side it took three visits for the problem to be fixed. Mike the service rep and Nate the service manager were so very welcoming and professional in seeing that the problem was ultimately resolved. They turned an unbearable situation into a pleasant one. Not only were they determined to get the problem fixed but they were determined to build a relationship with me that would ensure I would be a returning customer.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for sharing these comments, Claudette. We always love to receive great feedback.We are glad you felt that way and we look forward to seeing you again!


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  • Waste of an inquiry

    Was contacted via mail/email/ to take advantage of the "sales event" in which I was aggressively called by 2 different sales associates, none of ...

    Dealer Response

    Thanks for reaching out to us, Chris. Our General Manager would really like to help turn your experience around. If you would be willing to give u...


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    Was contacted via mail/email/ to take advantage of the "sales event" in which I was aggressively called by 2 different sales associates, none of which was present when I arrived, dealt with a rather knowledgeable man (Alfrederick), where options where discussed and left with the confidence that I made the right choice of dealerships... 4 days, 2 messages later (left by myself) inquiring about financing to dealership/salesman with no return phone call.... called and reached salesman on the 5th day just to be informed the financing wasnt available... in over 10 years of car shopping, this dealership turned out to be THE MOST UNPROFESSIONAL and misleading, all the way to the ice covered cars and sidewalks IN FRONT of the dealership... Soooo thankful my inquiry was only about a second vehicle!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for reaching out to us, Chris. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our our General Manager at (708) 799-2000 to discuss what we can do to help.


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  • very good pricing

    Wrong info about the Chevy SS. Online there saying it's a new car, but once I tried to finance the car, I was told it's a used unit which would ha...

    Dealer Response

    We appreciate your feedback, Henry. Please don't hesitate to give us a call if there is anything we can do for you.


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    Wrong info about the Chevy SS. Online there saying it's a new car, but once I tried to finance the car, I was told it's a used unit which would have caused me to have a higher interest rate, so I didn't purchase because of that

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback, Henry. Please don't hesitate to give us a call if there is anything we can do for you.


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  • Dealer visit-Homewood Chevy

    This has been the best car buying experience I've had in over 20 years. I'll definitely recommend this dealership and my salesmen, Corddro and Sea...


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    This has been the best car buying experience I've had in over 20 years. I'll definitely recommend this dealership and my salesmen, Corddro and Seamus, to anyone I know in the market for a vehicle. Thank you for making the process so easy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Homewood Chevy the place to go

    When I came in I felt a little afraid until I met Seamus. He explained the process of purchasing a car,or leasing a car. He was able to get me in ...


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    When I came in I felt a little afraid until I met Seamus. He explained the process of purchasing a car,or leasing a car. He was able to get me in a new car and I am so grateful i'm going to tell all my friends and family about Seamus and Homewood Chevy. The customer service that I was given was Great!!!! Seamus is #1 in my book.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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