Auto-Matic

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
40 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    April 30, 2020

    STAY MILES AWAY FROM THIS PLACE!HORRIBLE SERVICE TERRIBLE FOLLOW UP ONCE VEHICLE WAS SOLD THEY SAID IT WAS MY PROBLEM NEVER EVER BUY ANYTHING FROM THESE... CROOKS!!! - DRIVING THE CAR HOME ALL THE GAUGES STOPPED WORKING MULTIPLE FAILURES WITH THE CAR WOULD NOT PASS INSPECTION FOLLOWING FOUND OUT AFTER IT HAD COVERED UP FRAME DAMAGE

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 22, 2020

    Very bad place to buy a car. They will put pressure on you to buy and their cars are not the good quality. The car I bought from had engine failure after... just 10 months Even if It only has 77k miles on it.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • September 16, 2018

    Can’t say enough great things about Automatic and the people that work there. All the sales workers and managers listen to your wants and needs when looking... for the perfect car for you to buy. When I was looking for another car to buy a couple of months ago I went straight to Automatic where Mauro, the Sales Manager, helped us pick out our second car from Automatic! He made the process stress free. Not only did they accommodate to all our needs but they also were there with any lingering questions we had after. We are definitely going to come back to purchase another car, when our children are looking in a few months. Great people that work there.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 14, 2019

    I bought a car from this dealer with the seats damaged but they agreed and wrote in the selling documents to change them! After months of asking and waiting... for this repair, and after repeiting many times that they would do the repair needed, they never did. Amazing how this dealer can be so dishonest and disappointing just to save a few dollars for themselves. I would never recommend this dealer that you can't trust

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 18, 2018

    Went there to check out a car I always wanted. Test drove the BMW X6, noticed a strange smell. They told me it was just serviced and oil spilled onto the... engine, I believed them so I traded in two cars for it (big mistake). Turns out it was burning oil (a quart every 300 miles. They said this was normal for bmw wrong. Car failed inspection twice, they sent it out for repairs (no service there) I was without a car for four days. They also said that if they knew it was burning oil that bad they would not have sold it to me. With in an hour of again trading in The BMW for something I am hoping more reliable they had it posted on their website again. They lie and deceive in fact with them it's AUTOMATIC.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    March 22, 2018

    Have Bad Credit, Was being declined everywhere and They approved my terrible credit, and gave me a great interest rate and left with a car the same day.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 21, 2018

    Amazing experience at auto-matic Quincy. Thank you so so much for all your help guys! Definitely recommending this dealership to everyone I know. It really... is SO EASY ITS AUTO-MATIC!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 17, 2018

    couldn't have been easier dealing with gustavo. suv was top quality and cleaned and detailed as he said it would be. would recommend anyone buying a... quality used car to go to auto-matic.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 3, 2017

    Very nice, personable staff, made the process easy and straight forward

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 3, 2017

    Came in today to look at a 2014 Dodge Avenger, and wound up buying. The Sales Rep and Manager were helpful and attentive and the buying process was painless.... Would recommend this dealer if your in the Weymouth/Quincy/Braintree area and are looking to buy!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
View More Reviews