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Reviews

Average Ratings

4.4
Average based on 77 reviews.
  • An Unusually Good Customer Service Experience

    I would like to take this opportunity to praise Sam Greene, John Clemente and Mid Island Hyundai for the way they assisted me throughout the proce...


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    I would like to take this opportunity to praise Sam Greene, John Clemente and Mid Island Hyundai for the way they assisted me throughout the process of my recent auto purchase. While I cannot speak for anyone but myself, I was pleasantly surprised by the quality of the overall experience. Generally speaking, the very thought of having to deal with an auto salesman brings to mind a cat & mouse game of negotiation with a seasoned professional, where they hold all the cards. In the past I have regarded the car buying process as a real chore that I could easily do without, much less look forward to. That being said, Sam took the time to really listen to me and to consider my particular requirements .... without the high pressure sales tactics. He and John Clemente (Pre Owned Sales Manager) really put in the effort to put me into a car with terms that I am very happy with. I would add that equally important to me and my peace of mind, was the way Sam handled my request to have the car undergo and pass a complete pre-purchase inspection by my mechanic. As the car was pre-owned with just over 100k miles on it, I wanted that extra comfort level as a condition of finalizing the sale. Sam offered no objections and was more than happy to comply. Due to prior commitments that I had already made for the balance of that day, Sam took on the responsibility of coordinating this inspection with my mechanic directly. This included personally driving the car to and from his shop and updating me on the phone of it's progress. All of this taking place with no effort on my part. It was Sam's initiative and extra effort that enabled me to wrap up the sale later on that evening without the need for me to postpone picking up the car to a later date. This to me is an example of real customer service. In closing, both Sam and John made me a very satisfied customer who would happily recommend them and Mid Island Hyundai to anyone I know looking for a new/used vehicle. I would have absolutely no hesitation working with them again on any future purchases.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service Department

    Bought my car from Mid Island 3 months ago. They gave me a 1 yeare service plan for free oil changes. Called and made an appointment 2 days prio...


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    Bought my car from Mid Island 3 months ago. They gave me a 1 yeare service plan for free oil changes. Called and made an appointment 2 days prior to taking the car in. It took 2 hours and 45 minutes. Plus they gave me a list of things they suggested for maintenance. Again I bought the car 3 month prior and of course at that time everything was supposed to be perfect. The 4 free oil changes aren't worth the wait and I hope I don't need a real service any time soon.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buying a new car , patsy Bellomo is great

    It was a great experience buying a new car at Mid Island Hyundai. Patsy Bellomo is a great salesman. I would recommend this dealership to everyone...


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    It was a great experience buying a new car at Mid Island Hyundai. Patsy Bellomo is a great salesman. I would recommend this dealership to everyone I know.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent service and experience

    From the very beginning it was a great experience for buying my first car. The salesman Dominick was excellent. He was very honest, helpful and fr...


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    From the very beginning it was a great experience for buying my first car. The salesman Dominick was excellent. He was very honest, helpful and friendly. He helped me get my first car which is a Hyundai Veloster. I was extremely happy with my purchase and with my service. I would recommend this dealership for anyone looking to buy a Hyundai.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • LEASING OUR NEW hYUNDAI

    This is the 4th Hyundai my wife and I have purchased from Mid Island. This is the 3rd vehicle purchased with Mr. Peter Marcus as sales rep. The ex...


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    This is the 4th Hyundai my wife and I have purchased from Mid Island. This is the 3rd vehicle purchased with Mr. Peter Marcus as sales rep. The experience was as good as I thought it would be, the man is a pro and dealing with him is a very pleasant experience. My wife and I got the exact car she wanted,with all the safety features we requested, and needed, and Peter explained how all of them worked. My daughter is going to purchase a new car and has indicated she will purchase it from M.I., and Peter.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Great Experience, couldn't be happier with my car.

    I dealt with salesman Rick. He was not only professional and knowledgeable but extremely patient. I came in because I wanted information on the be...


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    I dealt with salesman Rick. He was not only professional and knowledgeable but extremely patient. I came in because I wanted information on the best car for my purposes. Rick sat with me for a long time and took the time to answer every single one of my questions. I very much appreciated that he wasn't pushy AT ALL, never felt pressured into buying the car. To be honest Hyundai wasn't my first option at all, I just wanted information and I ended up buying one. I am so very happy with my purchase and even more with the fact I am comfortable with my monthly payment. Rick and his manager took the time and looked out for my best interest, LISTENED to my limitations with both monthly payments and the overall price of the car. I just appreciate the patience and the many options they gave me. I was never rushed and I ended up learning a lot as well! Everyone I know I tell them go to Hyundai and see Rick if they need a lease or to buy a car. THANK YOU both for your professionalism and Patience. I don't usually take the time to write a review but this was a huge purchase for me and for anyone I would think and I so very happy with my experience and not having to budget so much on other monthly expenses just to be able to get my new car!!! :-))) Thanks!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • outstanding in for service out with a new car.

    Richard Scheilnann ethetical balanced approach. Considerate of customer,salesman and dealership. Hard working,fair,knows and presents his product ...


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    Richard Scheilnann ethetical balanced approach. Considerate of customer,salesman and dealership. Hard working,fair,knows and presents his product in a way that customer can understand.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Used Car Byuing Experience

    I just needed a decent used car for a reasonable price for my 67yr old Mom. After dealing with two reputable dealerships whose business practices...


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    I just needed a decent used car for a reasonable price for my 67yr old Mom. After dealing with two reputable dealerships whose business practices were like an 80's throw back to sleazy car sales tactics, I took my anger and disappointment to Mid-Island Hyundai and was rewarded! After being screwed twice, I was blunt about my recent used car experience, what I expected and what I wasn't going to tolerate. I understand used cars are not perfect or risk free. Just give me the real information about the condition of a car so I can make an informed choice. My salesman, Timio Daccordo, was direct about the condition of each car, the pros and cons of each, etc. He actually HELPED me. Crazy, right? Used cars don't come without some risk, but if you are looking for a no bull#!*# experience and someone who will help you find the best car possible in your price range, call Timio Daccordo at Mid-Island. You won't be disappointed!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 2 thumbs up, great salesman, excellent service

    Patsy was incredible from start to finish. Met him at the door, within minutes we test drove 2 cars that met my needs. After speaking during the t...


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    Patsy was incredible from start to finish. Met him at the door, within minutes we test drove 2 cars that met my needs. After speaking during the test drive, he knew the exact vehicle (2016 Santa Fe Sport) that I wanted...with all the tech. perks as well. Negotiating was...a few smiles and a final handshake within minutes. 2 thumbs up to Patsy and this dealership:)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New car purchase

    Joe Causey was very helpful and personable. Immediately after we spoke to Joe about our car specifications, he had a Sonata ready for a test drive...


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    Joe Causey was very helpful and personable. Immediately after we spoke to Joe about our car specifications, he had a Sonata ready for a test drive. Lewka Nnate was the manager at the time. Lewka was encouraging during our deal. Thank you to both of you. We are happy with our new car!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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