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Reviews

Average Ratings

4.9
50 lifetime reviews.
  • Mrs Rosenthal

    Awesome experience. I am a very busy professional and between meetings and conference calls, Jerry and Rita were able to get the car of my choice...

    Dealer Response

    Thank You Bessie for choosing the All New Grossinger Kia. Your kind words mean a lot it was our pleasure to work with you on your new Kia and we h...


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    Awesome experience. I am a very busy professional and between meetings and conference calls, Jerry and Rita were able to get the car of my choice and get me out the door in record time. I really appreciated their attention to my needs and respect for my time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank You Bessie for choosing the All New Grossinger Kia. Your kind words mean a lot it was our pleasure to work with you on your new Kia and we hope to continue to see you for service with us.


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  • SUPERB service!!

    I cannot thank Jeron (Sales), Manny (Sales Mgr.) and Rita (Finance) enough!! It was a late evening, and they provided the best service and attent...


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    I cannot thank Jeron (Sales), Manny (Sales Mgr.) and Rita (Finance) enough!! It was a late evening, and they provided the best service and attention any customer could ask for. I rarely leave reviews, but I was so impressed with how much they exceeded my high expectations - I have to share my experience for all to know! Jeron was so kind - he extended his hospitality to both my parents who accompanied me to test drive the Kia Sportage. Even my parents who have been buying cars for over 40 years were highly impressed. Jeron and Manny made sure to accommodate all of our needs--and then some. Rita also made the financial experience smooth & fast. I absolutely LOVE my new Kia Sportage - you get the most bang for your buck - and it fits anyone on a tight budget. Please go check Grossinger Kia out - you won't be disappointed. I also want to extend my appreciation and gratitude to Ray, the GM. Ray- you weren't there that night, but your team was so professional and courteous, which is a reflection of you and your leadership. Thanks for also helping Rita and I with my extended warranty. Thank you all and see you again soon!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome Experience

    Jerry Durr is a very experienced salesman. Please go to see him. He'll take care of you.


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    Jerry Durr is a very experienced salesman. Please go to see him. He'll take care of you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Jerry Durr is the Led Zeppelin of Service!

    I am an oncology nurse who went into the Lincolnwood Grossinger Kia to meet with the sales manager for a 10:30 appointment to discuss turning in m...


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    I am an oncology nurse who went into the Lincolnwood Grossinger Kia to meet with the sales manager for a 10:30 appointment to discuss turning in my lease early. Instead, I was directed to a sales consultant by the name of Jerry Durr. I think that God must have been looking down on me because in all my years of buying automobiles (I am 61 years young), I have never had a more enjoyable experience. Jerry took the time to get to know me; and he allowed me to get to know him. It is so rare these days to find respect in anyone, at any age...He gives it freely. The sales floor was very busy and even though he was taking care of me, he even found the time to help other sales agents when they needed it...never once did I feel neglected...in fact, I felt like I wanted to pitch in. He made me feel like I was part of the Grossinger Family! Jerry goes above and beyond customer service...old school. No matter what I do in the future, I am POSITIVE that I will never buy a car from anyone else other than Jerry Durr no matter what dealership he works at. It says a lot when a customer prefers a salesman over the make of a car, but when you build that trust, you don't ever want to lose it. Working in the service of others, I know how hard it is to gain a stranger's trust. To me, Jerry is like family now. Grossinger Lincolnwood....You have a real winner there...I hope you appreciate the depth of the man who represents you, he is a 5 star representative in every sense of the word.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Kia Soul Shopping

    This was my best experience ever and I am buying cars for over 40 years.


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    This was my best experience ever and I am buying cars for over 40 years.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service!!

    I had a great experience here. I came in late and Terrel was happy to help us out. The feast of the team- the manager and finance manager, and por...


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    I had a great experience here. I came in late and Terrel was happy to help us out. The feast of the team- the manager and finance manager, and porters all stayed and helped get us out of there in a brand new car. The customer service was great. The buying process went quickly and they listened to my financial needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The staff is awesome!!!

    Tirell Williams and the team Grossinger KIA was amazing, they help me and my wife get into a 2017 KIA Forte, which we can afford. The customer se...


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    Tirell Williams and the team Grossinger KIA was amazing, they help me and my wife get into a 2017 KIA Forte, which we can afford. The customer service was great! Really exceptional and they went the extra mile

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The staff is Awesome!

    After having an awful experience at the grossinger Autoplex in Lincolnwood. My wife and I was skeptical about going here. However even though it ...


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    After having an awful experience at the grossinger Autoplex in Lincolnwood. My wife and I was skeptical about going here. However even though it was the end of the day as well the staff greeted us Tirell Williams and his team did an awesome job, and really went above and beyond with customer service. There was able to get us 2017 Kia Forte at a price we can afford. I would definitely recommend Grossinger Kia and there team!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    Bought a new car from local dealership. Salespeople dynamic, effective, and friendly. Look forward to ongoing quality service and maintenance.


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    Bought a new car from local dealership. Salespeople dynamic, effective, and friendly. Look forward to ongoing quality service and maintenance.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Florita

    My salesperson was Sylvia . Let me just say she wanted to make a deal. It was a very pleasant experience. She knew about the car and was willin...


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    My salesperson was Sylvia . Let me just say she wanted to make a deal. It was a very pleasant experience. She knew about the car and was willing to work with us and our budget. Least to say Sylvia got her sale and I got what I wanted. Great staff!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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