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Herb Chambers BMW of Sudbury

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 8:00 PM

Herb Chambers BMW of Sudbury Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 8:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2009

At BMW of Sudbury, it's not just about buying a car. It's about finding the right car for YOU. That means, we take the time to get to know you...your aesthetic preferences, your hobbies, and your driving habits.

...



This is true regardless of whether you decide to lease or buy a new BMW. For, whether you're "together" two years or 20, BMW of Sudbury wants to make sure you never regret your decision.

""We don't sell cars. We help people buy them.""

Reviews

4.8 out of 5 4.8
772 lifetime reviews. Includes reviews of Herb Chambers BMW of Sudbury from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 28, 2019

    It was a real pleasure working with such an incredible team. A BIG Thank you to our salesperson Jordan for working out all three of our purchases, and... the whole team for making the process as smooth and efficient as possible.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Pranav Gill

    General Manager

    (5.0) 30 reviews

    Jordan Brito

    Client Advisor

    NOT RATED

    Sara Espinal

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    October 27, 2019

    The dealership and sales staff was excellent. Several members of the team spent time and effort making sure I was getting a vehicle that was right for... me at a price that made it doable. I have owned 9 BMW's starting in 1979 and all but my 2005 X5 have had manual gear boxes. I have been adamant about that and the fact that BMW is dramatically slowing down with manual transmissions. The team, led by Jordan Brito, showed me th M340i Xdrive. Wow, what a car. As much as it killed me to trade in my 2013 335ix six speed, it was clear the time was right. I cannot say enough about how pleased both myself and my wife were with the attention and sensitivity we got from my BMW sales team. My heart felt thanks goes out to them.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jordan Brito

    Client Advisor

    NOT RATED

  • February 25, 2017

    This was a 6th BMW vehicle in my family and I have to say the best experience! Everyone at the dealership was great. Special thank you to a Sales Manager... Eric Millar and a Sales Associate Ali Hussein for a caring, fun and highly professional experience !!! M. Vladi

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! Your experience is important to us, and it is wonderful to hear that you enjoyed working with Eric. We value your business ...and hope to see you again soon! Best, Pranav Gill, General Manager

  • 5.0 out of 5
    October 25, 2019

    Shiju is a great person to work it , purchased an i3 from the dealership;great experience and no hassles. Shiju took care of everything and got me a great... deal on the car. Looking forward to working with him again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Shiju Skaria

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    September 22, 2019

    Long overdue review. Purchase an x3 service loaner for my spouse. We weren't sure what to buy but this dealer was so helpful and accommodating. The... GM, salesperson and finance worked the numbers and basically made the deal affordable based on terms. Great car and would go thru them again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Pranav Gill

    General Manager

    (5.0) 30 reviews

    Pascal Abu-Ali

    Client Advisor

    (5.0) 12 reviews

  • 5.0 out of 5
    September 19, 2019

    i'm still enjoying my 328i best deal best service ever great team very dedicated make you feel that you are welcome and will go the extra miles to make... you happy.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marjorie Nicolas

    Client Advisor

    NOT RATED

    John Goncalves

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    September 14, 2019

    Henry is fantastic, friendly, and will take great care of you. He will fight for a great price on your behalf. Buy or lease your next BMW from him!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Henry Ding

    Client Advisor

    (5.0) 29 reviews

  • 5.0 out of 5
    September 11, 2019

    The Model for ALL Dealerships!!!...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Pranav Gill

    General Manager

    (5.0) 30 reviews

    Charlie Karkaetedes

    Client Advisor

    (5.0) 49 reviews

    Andrew Sadler

    Finance Director

    NOT RATED

  • 1.0 out of 5
    August 26, 2019

    Brought my M3 to BMW of Sudbury for a routine recall service - positive battery cable replacement. Car was dead the next morning. Dealership said it... was the battery, so I bought a new BMW battery. The following day, the car started displaying an 'Increased battery discharge' error message. Dealership took my car and held it hostage for a month, as they ripped it apart, causing all sorts of damage. Reached out to Assistant Service Manager, Service Director and General Manager for help with the situation. Complete silent from the dealership. My pregnant wife and I are forced to drive a car with a battery that spontaneously discharges. Dangerous situation, but they just don't care about your safety! My friends, family and employees will NEVER buy another vehicle from Herb Chambers again!!

    4.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I apologize that you are unhappy with the service we have provided. When you first brought your vehicle in back in July, we diagnosed the issue and fo...und that the battery was never properly registered into the computer. We installed the new battery free of cost, and took care of the towing cost. After you brought your vehicle in for a second time, further diagnosis was done to the vehicle and an updated battery cable was replaced. We then monitored your vehicle for 4 days and found no further issues. During the times that we had your vehicle, a loaner vehicle was provided. I did call you to discuss this earlier, so please feel free to return my call at your earliest convenience. Thank you, Pranav Gill, General Manager


    Worked with:
    Pranav Gill

    General Manager

    (5.0) 30 reviews

    Almir Jonuz

    Service Director

    (3.7) 13 reviews

    William Kramer

    Assistant Service Manager

    NOT RATED

    Steve Grant

    Shop Foreman

    NOT RATED

  • 5.0 out of 5
    August 26, 2019

    My experience at Herb Chambers BMW Sudbury was excellent. Henry Ding was most professional and helped me immensely with my purchase of a 2019 BMW 530i

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Henry Ding

    Client Advisor

    (5.0) 29 reviews

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