[{"id":151720,"firstName":"Mark","lastName":"Bertoli","titleText":"F&I Manager","emailTxt":"mbertoli@herbchambers.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/ae99a6cc42c0.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":10335,"firstName":"Peter","lastName":"Vargo","titleText":"Client Advisor","emailTxt":"pvargo@herbchambers.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/9181e3717e7d.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":137984,"firstName":"Charlie","lastName":"Karkaetedes","titleText":"Client Advisor","emailTxt":"ckarkaetedes@herbchambers.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/5d6cf8e4a5e4.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":318887,"firstName":"Kenneth","lastName":"Meltzer","titleText":"Service Advisor","emailTxt":"KMeltzer@herbchambers.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/686bd2645f6c.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":114412,"personPtyId":38740592,"firstName":"Pranav","lastName":"Gill","titleText":"General Manager","emailTxt":"pgill@herbchambers.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/c06dc44d5635.jpg","drDealerId":77,"dealerEmpStartDtUtc":"1341100800","industryStartDtUtc":"1051747200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":10332,"firstName":"Henry","lastName":"Ding","titleText":"Client Advisor","emailTxt":"hding@herbchambers.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/0f2e128fe280.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":315178,"firstName":"Jason","lastName":"Herndon","titleText":"General Sales Manager","emailTxt":"JHerndon@herbchambers.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":315179,"firstName":"Bradford","lastName":"Carlson","titleText":"Finance Manager","emailTxt":"BCarlson@herbchambers.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/6f406bcb8079.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":351947,"firstName":"Eric","lastName":"Millar","titleText":"Sales Manager","emailTxt":"emillar@herbchambers.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":34572,"firstName":"John","lastName":"DiBitetto","titleText":"Client Advisor","emailTxt":"jdibitetto@herbchambers.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/dac5cf7798d4.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422752,"firstName":"Christian","lastName":"Bradley","titleText":"Service Advisor","emailTxt":"CBradley@herbchambers.con","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":479036,"firstName":"David","lastName":"Loftus","titleText":"Client Advisor","emailTxt":"dloftus@herbchambers.con","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479035,"firstName":"Mariam","lastName":"Burvale","titleText":"BMW Genius","emailTxt":"mburvale@herbchambers.con","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":336847,"firstName":"Steve","lastName":"Grant","titleText":"Shop Foreman","emailTxt":"sgrant@herbchambers.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/e05b4a10d74f.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":235147,"firstName":"Marjorie","lastName":"Nicolas","titleText":"Client Advisor","emailTxt":"mnicolas@herbchambers.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":291687,"firstName":"Wilson","lastName":"Dowridge","titleText":"Client Advisor","emailTxt":"WDowridge@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":233063,"firstName":"Almir","lastName":"Jonuz","titleText":"Service Director","emailTxt":"ajonuz@herbchambers.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/3097f05cc6d7.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":34577,"firstName":"James","lastName":"Crosby","titleText":"Service Advisor","emailTxt":"jcrosby@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/bb4be804fedd.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":312083,"firstName":"Rachel","lastName":"Vonkahle","titleText":"Sales BDC Manager","emailTxt":"rvonkahle@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/22bb47cb85c0.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":430577,"firstName":"Umit","lastName":"Ozturk","titleText":"Client Advisor","emailTxt":"UOzturk@herbchambers.con","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/52792edd220c.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":302852,"firstName":"Brian","lastName":"Fryes","titleText":"Service Advisor","emailTxt":"bfryes@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/1f95babc323b.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":421125,"firstName":"Manny","lastName":"D\u001aAmbrosio","titleText":"Sales & Leasing Consultant","emailTxt":"edanbrosio@herbchambers.con","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":169025,"firstName":"Phil","lastName":"Hunt","titleText":"Client Care Specialist","emailTxt":"phunt@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/41785f229f68.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":370894,"firstName":"Charlie","lastName":"Guthrie","titleText":"Client Advisor","emailTxt":"cguthrie@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":273630,"firstName":"Colleen","lastName":"Silver","titleText":"Service Advisor","emailTxt":"CSilver@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/b83b0c3a872b.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":370888,"firstName":"Daniel","lastName":"Mahoney","titleText":"Client Advisor","emailTxt":"dmahoney@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":291686,"firstName":"Roman","lastName":"Medynski","titleText":"Pre-Owned Manager","emailTxt":"RMedynski@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":479037,"firstName":"Zachary","lastName":"Mangold","titleText":"Finance","emailTxt":"zmangold@herbcmahbers.con","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":479040,"firstName":"Alex","lastName":"Robbins","titleText":"Client Advisor","emailTxt":"arobbins@herbchambers.con","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":370891,"firstName":"Courtney","lastName":"Domeij","titleText":"Client Care Specialist","emailTxt":"cdomeij@herbchambers.con","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/55b15e6967ed.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":336520,"firstName":"Daniel","lastName":"Johnson","titleText":"Marketing Manager","emailTxt":"daniel.johnson@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/f01ddebcbfc6.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":273624,"firstName":"Emelyn","lastName":"Hernandez","titleText":"Customer Service Manager","emailTxt":"emelyn.hernandez@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/6f30786bf6df.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":273633,"firstName":"Erica","lastName":"Smith","titleText":"Service BDC","emailTxt":"ESmith@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":359613,"firstName":"Jamie","lastName":"Chisholm","titleText":"Sales Manager","emailTxt":"jchisholm@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":479038,"firstName":"Michael","lastName":"Gioscio","titleText":"Client Advisor","emailTxt":"Michael.Gioscio@herbchambers.con","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":256798,"firstName":"Nick","lastName":"Sullivan","titleText":"Service Advisor","emailTxt":"nsullivan@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/ba6d50687837.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":446498,"firstName":"Pascal","lastName":"Abu-Ali","titleText":"Client Advisor","emailTxt":"PAbu-Ali@herbchambers.con","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":446497,"firstName":"Ali","lastName":"Haider","titleText":"BMW Genius","emailTxt":"ahaider@herbchambers.con","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":422749,"firstName":"Erin","lastName":"Jarret","titleText":"Client Care Specialist","emailTxt":"EJarret@herbchambers.con","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/a8fb3d6c790a.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":446496,"firstName":"Joshua","lastName":"Charles","titleText":"BMW Genius","emailTxt":"Jcharles@herbchambers.con","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":479032,"firstName":"Sharon","lastName":"Klopfenstein","titleText":"Client Advisor","emailTxt":"sklopfenstein@herbchambers.con","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":479034,"firstName":"Trail","lastName":"Freeman","titleText":"BMW Genius","emailTxt":"tfreeman@herbchambers.con","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":77,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Herb Chambers BMW of Sudbury

4.7 out of 5 (4.7) 640 reviews

Dealer on Cars.com since September 2009

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 8:30 AM - 6:00 PM
Service 7:00 AM - 7:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 6:00 PM
Sun 11:00 AM - 5:00 PM
Mon 7:00 AM - 8:00 PM
Tue 7:00 AM - 8:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 6:00 PM
Sun Closed

Reviews

4.7 out of 5 4.7
640 lifetime reviews. Includes reviews of Herb Chambers BMW of Sudbury from DealerRater.com
  • The best experience!
    February 25, 2017

    This was a 6th BMW vehicle in my family and I have to say the best experience! Everyone at the dealership was great. Special thank you to a Sales Mana...ger Eric Millar and a Sales Associate Ali Hussein for a caring, fun and highly professional experience !!! M. Vladi

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! Your experience is important to us, and it is wonderful to hear that you enjoyed working with Eric. We value your business ...and hope to see you again soon! Best, Pranav Gill, General Manager


  • 4.6 out of 5
    Bill Kramer - Service Advisor - Excellent Overall Rating
    April 9, 2018

    I have been working with Bill Kramer Service Advisor at Herb Chambers BMW of Sudbury for several years. His professionalism, technical knowledge and ...customer service expertise is exceptional Thank You Very Much

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Herb Chambers BMW of Sudbury

    Many thanks, for this terrific feedback! I'm delighted to learn that you enjoyed working with Bill for so long. Please don't hesitate to reach out if ...we can assist you in the future. Best, Pranav Gill, General Manager


  • 5.0 out of 5
    I got a great deal at Herb Chambers!
    April 7, 2018

    I really didn't want a new car but it was time. I had bought my BMW X3 at Herb Chambers BMW in Sudbury in 2009 and had it for 8 years. I just wanted... to look and see what they had on the lot. The salesman, David Loftus, was great! He was so patient and didn't pressure me at all. I have been to other dealerships and always get the pressure salesman. That never happens at Herb Chambers BMW in Sudbury so I came home with a 2017 BMW X3 - the same car only 10 years newer. Thanks Herb!! Wendy Westman

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Herb Chambers BMW of Sudbury

    Thank you Wendy, for taking the time to leave us a review! I'm so happy to know that you enjoyed working with our team. An upfront, honest, pressure-f...ree approach is always our goal. David certainly exemplifies that! Thank you again and enjoy your new X3!! Best, Pranav Gill, General Manager


    Employees Worked With
Read all reviews

See All In-Stock Inventory


Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Herb Chambers BMW of Sudbury from DealerRater.com

Read all Service & Repair reviews

Service Pricing

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since September 2009

At BMW of Sudbury, it's not just about buying a car. It's about finding the right car for YOU. That means, we take the time to get to know you...your aesthetic preferences, your hobbies, and your driving habits.

This is true regardless of whether you decide to lease or buy a new BMW. For, whether you're "together" two years or 20, BMW of Sudbury wants to make sure you never regret your decision.

""We don't sell cars. We help people buy them.""

Top Reviewed Employees

General Sales Manager

Service Advisor

Sales BDC Manager

Service Advisor

Sales & Leasing Consultant

Client Care Specialist

Pre-Owned Manager

Client Care Specialist

Marketing Manager

Customer Service Manager

Client Care Specialist

Herb Chambers BMW of Sudbury
128 Boston Post Rd Sudbury, MA 01776
New (888) 307-5565
Used (866) 468-4059
Service (866) 533-4208
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.