Herb Chambers BMW of Sudbury

4.7
(2,065 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00pm–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–5:00pm
Sunday 11:00am–5:00pm Closed

Inventory

  • No photo available
    BMW Certified
    2022 BMW X5
    12,376 mi.
    $56,998
  • No photo available
    BMW Certified
    2021 BMW X3 PHEV
    36,783 mi.
    $37,488
  • No photo available
    BMW Certified
    2021 BMW M340
    27,191 mi.
    $48,498
  • No photo available
    BMW Certified
    2021 BMW X5
    24,775 mi.
    $50,998
  • No photo available
    BMW Certified
    2021 BMW X5
    40,700 mi.
    $47,998
See all 58 vehicles from this dealership.

Reviews

4.7
(2,065 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers BMW of Sudbury from DealerRater.

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5.0

The dealership was professional and responsive to my

The dealership was professional and responsive to my needs as a returning customer. I’m very happy with my purchase.

5.0

The dealership was professional and responsive to my

The dealership was professional and responsive to my needs as a returning customer. I’m very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Merideth, we're so glad to know you had a positive experience with us at Herb Chambers BMW of Sudbury. Thanks for your loyalty and enjoy your new purchase!

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5.0

Fantastic experience with Chelsea from start to finish.

Fantastic experience with Chelsea from start to finish. She knew what I wanted and didn’t take up any unnecessary time.

5.0

Fantastic experience with Chelsea from start to finish.

Fantastic experience with Chelsea from start to finish. She knew what I wanted and didn’t take up any unnecessary time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Jack O'Donovan is a tremendous asset to the BMW of

Jack O'Donovan is a tremendous asset to the BMW of Sudbury sales team. I am very happy with the sales support I received from Jack. He is very professional and extremely knowledgeable about every aspect of BMW's. Jack was very helpful and made the whole car buying process enjoyable and very smooth! He took care of every aspect of the sale and always kept me informed. JACK IS THE BEST!!! I highly recommend him.

5.0

Jack O'Donovan is a tremendous asset to the BMW of

Jack O'Donovan is a tremendous asset to the BMW of Sudbury sales team. I am very happy with the sales support I received from Jack. He is very professional and extremely knowledgeable about every aspect of BMW's. Jack was very helpful and made the whole car buying process enjoyable and very smooth! He took care of every aspect of the sale and always kept me informed. JACK IS THE BEST!!! I highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

B., we're delighted to know that Jack provided you with such a smooth and enjoyable car buying experience at Herb Chambers BMW of Sudbury. We appreciate your recommendation! Enjoy your new ride!

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5.0

They did a great job.

They did a great job. The video was a great explanation. Was done on time

5.0

They did a great job.

They did a great job. The video was a great explanation. Was done on time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to leave Herb Chambers BMW of Sudbury this awesome review, thank you!

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5.0

Was able to get me in quickly and provided loaner which

Was able to get me in quickly and provided loaner which was the same as my car. This was important as I needed the room.

5.0

Was able to get me in quickly and provided loaner which

Was able to get me in quickly and provided loaner which was the same as my car. This was important as I needed the room.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that we could accommodate your needs swiftly at Herb Chambers BMW of Sudbury. Providing a similar loaner car is part of our commitment to ensuring minimal disruption for our customers. Thanks for the positive feedback!

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5.0

Clean and efficient.

Clean and efficient. Excellent service. Our service advisor Chavin was really great. He was so helpful and knowledgeable. He explained the work that was needed in a clear and professional manner.

5.0

Clean and efficient.

Clean and efficient. Excellent service. Our service advisor Chavin was really great. He was so helpful and knowledgeable. He explained the work that was needed in a clear and professional manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that Chavin and our team at Herb Chambers BMW of Sudbury provided you with excellent service. We always aim for clarity and professionalism! Thanks for your review.

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5.0

Excellent service.

Excellent service. Chavin was a pleasure to work with. Very efficient and accommodating. Polite and respectful.

5.0

Excellent service.

Excellent service. Chavin was a pleasure to work with. Very efficient and accommodating. Polite and respectful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Daniel, we're delighted to know you had an excellent experience with Chavin at Herb Chambers BMW of Sudbury. We look forward to serving you again! Safe travels!

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5.0

I just got my new car and want to say thank you to Josh,

I just got my new car and want to say thank you to Josh, Mike and Joe. Everything was smooth and professional

5.0

I just got my new car and want to say thank you to Josh,

I just got my new car and want to say thank you to Josh, Mike and Joe. Everything was smooth and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that Josh, Mike, and Joe made your car buying experience smooth at Herb Chambers BMW of Sudbury. Thanks for choosing us! Enjoy your new ride!

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1.0

My recent service experience was Horrible.

My recent service experience was Horrible. In addition to other work I purchased 4 new tires. The car was returned to me with a lot of dirt on the tires and sealant spread all aver my hub caps/wheels. The wheels look abysmal. In addition, the auto on/off function was disabled. I called immediately and have had no response. I will not be returning to this deaerlship and will contest my payment which they require before you ever see your car.

1.0

My recent service experience was Horrible.

My recent service experience was Horrible. In addition to other work I purchased 4 new tires. The car was returned to me with a lot of dirt on the tires and sealant spread all aver my hub caps/wheels. The wheels look abysmal. In addition, the auto on/off function was disabled. I called immediately and have had no response. I will not be returning to this deaerlship and will contest my payment which they require before you ever see your car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

I have dealt with Mike Walsh Jr.

I have dealt with Mike Walsh Jr. ever since i started driving, and thats only because my father had nothing but great things to say about him...I know this is odd but im writing this in hopes to get in touch with Mike actually. I can not seem to find his business email anywhere online! I look forward to hearing from you! Ryan Speroni speroniryan512@gmail.com 978-210-1992

5.0

I have dealt with Mike Walsh Jr.

I have dealt with Mike Walsh Jr. ever since i started driving, and thats only because my father had nothing but great things to say about him...I know this is odd but im writing this in hopes to get in touch with Mike actually. I can not seem to find his business email anywhere online! I look forward to hearing from you! Ryan Speroni speroniryan512@gmail.com 978-210-1992

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Ryan! It's great to know that you've had positive experiences with Mike Jr. at Herb Chambers BMW of Sudbury! For privacy reasons, we can't share his email here, but please feel free to reach out directly to our dealership and they'll be happy to connect you.

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