Herb Chambers BMW of Sudbury

Reviews

Average Ratings

4.7
581 lifetime reviews. Includes reviews of Herb Chambers BMW of Sudbury from DealerRater.com
  • The best experience!

    This was a 6th BMW vehicle in my family and I have to say the best experience! Everyone at the dealership was great. Special thank you to a Sales ...

    Dealer Response

    Thank you for your review! Your experience is important to us, and it is wonderful to hear that you enjoyed working with Eric. We value your busin...


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    This was a 6th BMW vehicle in my family and I have to say the best experience! Everyone at the dealership was great. Special thank you to a Sales Manager Eric Millar and a Sales Associate Ali Hussein for a caring, fun and highly professional experience !!! M. Vladi

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review! Your experience is important to us, and it is wonderful to hear that you enjoyed working with Eric. We value your business and hope to see you again soon! Best, Pranav Gill, General Manager


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  • Excellent Buying Experience Start to Finish
    July 16, 2017

    After visiting a number of dealers over the last few weeks, I ended up meeting Charlie Karkaetedes at BMW of Sudbury. I am very glad i did. I ca...

    Herb Chambers BMW of Sudbury

    Thank you for your 5-Star recommendation, John! On behalf of Charlie and myself, we thank you for your business and look forward to the opportunit...


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    After visiting a number of dealers over the last few weeks, I ended up meeting Charlie Karkaetedes at BMW of Sudbury. I am very glad i did. I can't say enough good things about my experience with Charlie - he was totally professional, patient, always helpful, extremely knowledgeable and very generous with his time both during the process and after the deal was done. I also appreciated his low-key, no pressure, no hype approach. If you are in the market for a BMW, call Charlie!

    Does recommend this dealer
    Herb Chambers BMW of Sudbury

    Thank you for your 5-Star recommendation, John! On behalf of Charlie and myself, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Pranav Gill, General Manager


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  • Awesome experience with Peter and Anthony.
    June 8, 2017

    Had an easy, stress-free experience leasing an x3 with Peter Vargo- helped walk me through the options and made sure I got just what I wanted. An...

    Herb Chambers BMW of Sudbury

    Thank you! Your kind words are greatly appreciated. It is so rewarding to know that Peter and Anthony were able to provide you with a pleasant exp...


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    Had an easy, stress-free experience leasing an x3 with Peter Vargo- helped walk me through the options and made sure I got just what I wanted. Anthony was also extremely helpful in the financing process. This was my first car-buying experience and BMW Sudbury made it as fun and painless as possible, couldn't be happier with my decision.

    Does recommend this dealer
    Herb Chambers BMW of Sudbury

    Thank you! Your kind words are greatly appreciated. It is so rewarding to know that Peter and Anthony were able to provide you with a pleasant experience and exceptional service. We try to make the process easy, transparent, and fun. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Pranav Gill, General Manager


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  • Awesome dealership
    June 2, 2017

    Fantastic experience buying my second BMW from Herb Chambers of Sudbury. Every step of the transaction was pleasant. I would recommend this dealer...

    Herb Chambers BMW of Sudbury

    Thank you for the wonderful review! I'm so glad we were able to assist you with your 2nd BMW lease. We value your continued business and we hope t...


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    Fantastic experience buying my second BMW from Herb Chambers of Sudbury. Every step of the transaction was pleasant. I would recommend this dealership to anyone wanting to purchase a vehicle and be treated fairly and with respect.

    Does recommend this dealer
    Herb Chambers BMW of Sudbury

    Thank you for the wonderful review! I'm so glad we were able to assist you with your 2nd BMW lease. We value your continued business and we hope to serve your automotive needs for many more years to come. Best, Pranav Gill, General Manager


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  • Excellent experience. Manny delivers!
    May 31, 2017

    I had spent many months putting down deposits and frequenting dealerships to get my hands on a new M2. This is where BMW Sudbury and Manny deliver...

    Herb Chambers BMW of Sudbury

    Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Mann...


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    I had spent many months putting down deposits and frequenting dealerships to get my hands on a new M2. This is where BMW Sudbury and Manny delivered. Manny provided excellent service from the time I walked in, until the time I drove away, and then some more.

    Does recommend this dealer
    Herb Chambers BMW of Sudbury

    Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Manny provides to our customers and we'll be sure to pass along your kind words. Congratulations on your new M2, we appreciate your business! Best, Pranav Gill, General Manager


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  • Dan Mahoney is terrific!
    May 30, 2017

    Dan Mahoney made a usually stressful experience stress and hassle free. His knowledge, polite and helpful demeanor made the process a happy one! A...

    Herb Chambers BMW of Sudbury

    Thank you! I am pleased to hear that Dan, Eric and Mark made your purchasing experience a memorable one and took excellent care of you. We strive ...


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    Dan Mahoney made a usually stressful experience stress and hassle free. His knowledge, polite and helpful demeanor made the process a happy one! Also the usual hard sell by the manager did it exist, the manager Eric Millar could not have been nicer. Highly recommend BMW of Sudbury and especially Dan!

    Does recommend this dealer
    Herb Chambers BMW of Sudbury

    Thank you! I am pleased to hear that Dan, Eric and Mark made your purchasing experience a memorable one and took excellent care of you. We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. We wish you many miles of enjoyment with your new BMW. Best, Pranav Gill, General Manager


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  • Work with John at BMW Sudbury!
    May 29, 2017

    Had the pleasure of buying my 2017 M240 from John DiBitetto from BMW Sudbury. John was great and went out of this way to ensure all my questions w...

    Herb Chambers BMW of Sudbury

    Thank you! I am very pleased to hear that John was able to assist you with your M240 purchase. We are happy to have earned your business and we lo...


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    Had the pleasure of buying my 2017 M240 from John DiBitetto from BMW Sudbury. John was great and went out of this way to ensure all my questions were answered. He followed up routinely and kept me updated on the status of my car. Highly recommend John and the BMW Sudbury team.

    Does recommend this dealer
    Herb Chambers BMW of Sudbury

    Thank you! I am very pleased to hear that John was able to assist you with your M240 purchase. We are happy to have earned your business and we look forward to assisting you for many years to come. If any questions arise, please don't hesitate to contact us. We are here to help! Best, Pranav Gill, General Manager


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  • Nice facilities, poor delivery condition

    I bought a Pre owned 550 and the sales process was overall pretty good. The delivery condition of the 550 was, however, a different matter. The ...

    Dealer Response

    John, I appreciate you reaching out. I will look into this matter at once to see what happened. I apologize for the inconvenience and poor deliver...


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    I bought a Pre owned 550 and the sales process was overall pretty good. The delivery condition of the 550 was, however, a different matter. The cat had alignment issues and the center console was broken.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    John, I appreciate you reaching out. I will look into this matter at once to see what happened. I apologize for the inconvenience and poor delivery condition, that never should have happened. Best, Pranav Gill, General Manager


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  • Buyer

    Excellent overall experience. John and Theo were awesome to deal with and made the buying process painless.

    Dealer Response

    Thank you for sharing your feedback! Congratulations on your new BMW, we appreciate your business! Best, Pranav Gill, General Manager


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    Excellent overall experience. John and Theo were awesome to deal with and made the buying process painless.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your feedback! Congratulations on your new BMW, we appreciate your business! Best, Pranav Gill, General Manager


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  • Outstanding Service Advisor + Repeat Service Experience
    April 27, 2017

    Currently I'm driving my 6th BMW, an X3. I purchased this Certified Pre-Owned vehicle last year from BMW of Sudbury. Over the years, i've experien...

    Herb Chambers BMW of Sudbury

    Thank you, John, for taking the time to share your experience! I¿¿¿m thrilled to hear how happy you are. We value our guests¿¿¿ feedback and I kno...


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    Currently I'm driving my 6th BMW, an X3. I purchased this Certified Pre-Owned vehicle last year from BMW of Sudbury. Over the years, i've experienced three different dealerships and worked with countless service advisors. There is no doubt that Kenneth Meltzer is the finest Service Advisor i've ever had the pleasure of working with. His customer service is extraordinary during every step of the process, from intake to pick up and after the work is done, he personally follows your vehicle with great attention detail that goes far beyond expectations. It is a strong team led by Al Jonuz. Colleen Silver has also been very helpful. In summary, Kenneth Meltzer in particular is an automotive expert you can trust, and one that I would highly recommend you use for servicing your BMW.

    Does recommend this dealer
    Came in for service or repair
    Herb Chambers BMW of Sudbury

    Thank you, John, for taking the time to share your experience! I¿¿¿m thrilled to hear how happy you are. We value our guests¿¿¿ feedback and I know Kenneth will appreciate your encouraging words. On behalf of our entire team here in Sudbury, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Pranav Gill, General Manager


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