Reviews
Great customer service on required service intervals. No...
Great customer service on required service intervals. No hassle and short wait times.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!
Patti is a knowledgeable service agent and she kept me...
Patti is a knowledgeable service agent and she kept me informed about the services needed and time frame that it would be completed. I enjoyed the nice loaner provided
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Patti is one of the best! Thank you for choosing Autohaus!
I came in 2 days in a row, after going to like 10...
I came in 2 days in a row, after going to like 10 dealerships and Matt Viero was so patient and genuine. He was honest and upfront. He wasn't pushy or just trying to sell me anything. I really appreciate his customer service and must say he's the reason why I'm now driving a BMW. Heather Vivrett in finance was also great to work with. She answered all of my questions (I had several) without making me feel rushed and even went back and redid some paperwork for me after I changed my mind about something. Chris Buie, the tech guy, also did an amazing job explaining all of the features to the car. There was so much to remember that I wish I would have recorded it, but I'm confident that he's a phone call away if I need his assistance. I never considered BMW prior to this past week, because one of the other locations I've always gone into was not friendly, dark and unwelcoming. This was the best experience I've had purchasing a car every and I will be singing your praises to all of my friends. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Matt, Heather, and Chris are the best! Thank you for choosing Autohaus! We appreciate you!
I purchased my first vehicle here and Larry Lentz was...
I purchased my first vehicle here and Larry Lentz was amazing. He treated me like family, It wasn't about the sale for him. He genuinely wanted me to have the car of my dreams. Larry Handel is an amazing product genius. His expertise is extraordinary. Heather Vivrett made the finance process easy. She is a true gem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!
I was so pleasantly surprised with my last engine check...
I was so pleasantly surprised with my last engine check up appointment through Connor Morrison. He provide excellent service when he send me a service update as video what's going on with my car behind the scene where I cannot go and see. He explain what was wrong and what my car needs in future. It's really make me feel special as a customer of BMW family and I'm proud to be part of....is your car in a good hands?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!
Chris Clem has been my advisor a couple of times at...
Chris Clem has been my advisor a couple of times at Autohaus BMW and has always been so helpful and kind. His attention to detail makes him stand out from the rest! He advises the customer on exactly what is needed on your vehicle and why in a way that makes a customer like myself and others feel as though you're in good hands. Thank you Chris : )
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!
We have been customers of Autohaus BMW for 30 years and...
We have been customers of Autohaus BMW for 30 years and they have always provided excellent customer service. The employees are professional, skilled and put the needs of their clients first. Doing business with Autohaus BMW is always a positive experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!
Their service area always goes above and beyond to take...
Their service area always goes above and beyond to take care of every detail. Highly recommend Auto Haus and will continue to use them for all my service needs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!
Outstanding service. The service writer Patti is easy to...
Outstanding service. The service writer Patti is easy to deal with put me in s loaner vehicle and had me on my way very quickly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!
Excellent service and communication as always. Chris Klem...
Excellent service and communication as always. Chris Klem my advisor is a true pro. I really liked the new videos of tech showing you exactly what they are doing to your car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!
