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Autohaus BMW

(4,083 reviews)
Visit Autohaus BMW
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2018 state dealer award
View 15 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (314) 332-2872 (314) 332-2872
Used (314) 928-1374 (314) 928-1374
Service (314) 928-1322 (314) 928-1322

Reviews

(4,083 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autohaus BMW from DealerRater.

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Patti makes it happen walk in lay my keys on her desk go...

Patti makes it happen walk in lay my keys on her desk go to the restroom she has the paperwork ready to sign No fuss for me And always has a smile Thank you Patti and also Colin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Patti and Collin are true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

From start to finish service is impeccable. They are very...

From start to finish service is impeccable. They are very informative and knowledgeable. Brought my son’s car in for service. Very satisfied with Autohaus BMW!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

Excellent service. Linda Schaefer is the best service...

Excellent service. Linda Schaefer is the best service rep. Will only take my two BMW’s there! This site making me write more words than I want to is stupid!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

It’s my first visit and my first impression is good,...

It’s my first visit and my first impression is good, Linda did not try get my to do unnecessary work explained everything in plain language

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

Brad, Larry and Heather provided the beat car buying...

Brad, Larry and Heather provided the beat car buying experience I have ever had! They represent Autohaus I. A perfect way and are excellent to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

I had a very positive experience at Autohaus BMW from the...

I had a very positive experience at Autohaus BMW from the beginning of negotiations to the delivery. The salesman was attentive to me needs and knowledgeable about the BMW line of automobiles that I was interested in. When I arrived at the dealership to take delivery the staff were warm and friendly. The BMW genius was great, I was so impressed with his helpfulness to get me familiar with all the controls and settings. The business office was just as good and I would trust the service department to follow suit. I would definitely buy a new or used car from them again.... Thanks Autohaus BMW! R. Bart Wilson wilsonrb24@gmail.com

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Larry Lentz was the best and most helpful salesman on...

Larry Lentz was the best and most helpful salesman on earth. Thanks for welcoming us into the BMW family, we will be sending all of our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Lary is one of the best! Thank you for choosing Autohaus!

Larry C Lentz is incredible. He worked with us to find...

Larry C Lentz is incredible. He worked with us to find the perfect car and deal to fit our budget. Proud owners of a new X1.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Lary is one of the best! Thank you for choosing Autohaus!

I would like to take some to thank one of your employees....

I would like to take some to thank one of your employees. Patti, you are very appreciated and always go above and beyond. Your enthusiastic attitude, work ethic and willingness to help anyone continues to shine through. You're certainly an asset to this company and Autohaus WOULDN'T be the same without you. Thank you for always providing me with nothing but the BEST customer service. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Patti is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

FANTASTIC, from beginning to end. Larry L gave us his...

FANTASTIC, from beginning to end. Larry L gave us his honest and very knowledgeable advice during our selection process, listened to our wants and needs, and found us a vehicle that feels as if it was custom made for us. The warmth, knowledge and confidence of every staff member we worked with made us feel proud to joint the BMW family. Larry H's genius expertise on the ins and outs of the car had us feeling even more excited to drive it home, navigating us through the dozens of amazing features we get to enjoy everyday now. Steve lead us through a swift, educational and quick finance experience placing the cherry on top of this purchase. Thank you, thank you for the incredible service, education, and an overall awesome experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Lary is one of the best! Thank you for choosing Autohaus!