If I could give no stars I would due to the lack of knowledge when I inquired about a vehicle they were advertising. I was so rudely spoken to and handled... by the sales guy and the receptionist and was refused access to the owner. I was told if I didn't like it then go somewhere else and buy a car wow really that's what you tell a potential customer that wants to speak to the owner about how his own company is being represented. Ok folks so I suggest you look elsewhere if you want true customer service and satisfaction cause you won't get either one here nor does the owner care apparently.
"We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was n...ot met in your interaction with our business. Your happiness is our number one priority".
Just be straight about timing. Got my car in the condition I expected. Over all happy. Just had a few things to fix that took longer than expected,because... what was expected wasn't communicated clearly
Your inquiries will be ignored. The bad credit financing requires you to have $2000 down, and if you have bad credit you don't just have $2k at your disposal,... sorry, and no bank would approve you to borrow any money either. The Buy Here Pay Here vehicles are 20 or 30 years old! Its unfortunate I wasted my time with phone calls, emails and even Facebook messages in an effort to speak to SOMEONE, after being ignored for days, only to be belittled. I will happily take my business elsewhere. I work a full time job, and my bills and rent are paid on time every month. My credit issues are from student loans, so basically im being punished for getting an education. If you have not so great credit, I'd recommend you shop somewhere else. No compassion at all will be found here.
I just wanted to thank Chris Caldon and Government Fleet Sales for the great service and the vehicle. I purchased a Ford Explorer Utility and had it shipped... to Reno Nevada and could not be happier!! It was everything it was advertised to be and again the service was top notch. Next time I purchase a vehicle I will not hesitate to contact Chris and Government Fleet Sales. Thank you again, Kyle
i have spent all day trying to get hold of the lot on gladstone to find out what cars where there, the net listing is not up to date. Found out the one... car had been sold 2-3 weeks ago and its still listed as of today. Left voice mail to get a call back, nada, nothing all day. Got though to the main lot, Chris said he would call the other guy and have him call me right back, never happened. think i'm done with these guys
This is our 4th department purchase from Government Fleet Sales and I, yet again, couldn't be more satisfied. The Sales Manager, Chris, is new to me since... our last purchase and he met all of our expectations just as well as Shane (the owner) has in the past. I recommend this place to anyone looking for a great deal on a good car.
I was interested in a car and contacted them via internet. I received a reply back by the next day. The gentlemen came across as friendly and answered... my questions without any issue's. I have sort of followed this lot off and on because they do seem to sale at a fair price- that helps a lot of people and families as most government fleet vehicles (if not all) are well maintained. So they're doing a good service for folks. As a college student, that really helps guys like me. I will be buying an SUV from them hopefully this semester- God willing, I'll be able to swing it. I will come back again and rate them and give everyone a heads up! But my last dealing with them via internet was great and I appreciate that.
I emailed them about the Buick Park Avenue on 8/22 that was advertised for $2,900. They never responded back, so what did they do? They raised the price... up to $3,250 and now I won't do any business with them period. This is a joke when you try to do business with someone but when they don't respond back to your email, you have to take your business somewhere else. Good luck dealing with these people because as you see in these posts, they are not will to change their business dealing ways.
Bought a Charger from them a few weeks ago. Easily $1000+ cheaper than anywhere else I found. They are not a big fancy place and are pretty bare-bones,... but for the price I don't care. They were definitely very busy when I was there and I guess I can understand some of these other reviews that had trouble getting calls returned, but everyone there was nothing but nice to me and very honest and friendly. So I'd give them a chance.
I will put this group on my no call list. I asked questions about a vehicle they listed on cars.com and the man was rude and short with his answers. Whoever... owns or manages this place needs to call in and ask about a vehicle and see how he is treated. Then he/she should either clean house or close the doors. Zero stars!