Government Fleet Sales

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Reviews

Average Ratings

2.3
10 lifetime reviews.
  • Horrible Customer Service

    Your inquiries will be ignored. The bad credit financing requires you to have $2000 down, and if you have bad credit you don't just have $2k at yo...


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    Your inquiries will be ignored. The bad credit financing requires you to have $2000 down, and if you have bad credit you don't just have $2k at your disposal, sorry, and no bank would approve you to borrow any money either. The Buy Here Pay Here vehicles are 20 or 30 years old! Its unfortunate I wasted my time with phone calls, emails and even Facebook messages in an effort to speak to SOMEONE, after being ignored for days, only to be belittled. I will happily take my business elsewhere. I work a full time job, and my bills and rent are paid on time every month. My credit issues are from student loans, so basically im being punished for getting an education. If you have not so great credit, I'd recommend you shop somewhere else. No compassion at all will be found here.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?

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  • Reno Kyle

    I just wanted to thank Chris Caldon and Government Fleet Sales for the great service and the vehicle. I purchased a Ford Explorer Utility and had ...


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    I just wanted to thank Chris Caldon and Government Fleet Sales for the great service and the vehicle. I purchased a Ford Explorer Utility and had it shipped to Reno Nevada and could not be happier!! It was everything it was advertised to be and again the service was top notch. Next time I purchase a vehicle I will not hesitate to contact Chris and Government Fleet Sales. Thank you again, Kyle

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • no customer service

    i have spent all day trying to get hold of the lot on gladstone to find out what cars where there, the net listing is not up to date. Found out th...


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    i have spent all day trying to get hold of the lot on gladstone to find out what cars where there, the net listing is not up to date. Found out the one car had been sold 2-3 weeks ago and its still listed as of today. Left voice mail to get a call back, nada, nothing all day. Got though to the main lot, Chris said he would call the other guy and have him call me right back, never happened. think i'm done with these guys

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • No hassle, GREAT experience

    This is our 4th department purchase from Government Fleet Sales and I, yet again, couldn't be more satisfied. The Sales Manager, Chris, is new to ...


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    This is our 4th department purchase from Government Fleet Sales and I, yet again, couldn't be more satisfied. The Sales Manager, Chris, is new to me since our last purchase and he met all of our expectations just as well as Shane (the owner) has in the past. I recommend this place to anyone looking for a great deal on a good car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great internet response/service.

    I was interested in a car and contacted them via internet. I received a reply back by the next day. The gentlemen came across as friendly and answ...


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    I was interested in a car and contacted them via internet. I received a reply back by the next day. The gentlemen came across as friendly and answered my questions without any issue's. I have sort of followed this lot off and on because they do seem to sale at a fair price- that helps a lot of people and families as most government fleet vehicles (if not all) are well maintained. So they're doing a good service for folks. As a college student, that really helps guys like me. I will be buying an SUV from them hopefully this semester- God willing, I'll be able to swing it. I will come back again and rate them and give everyone a heads up! But my last dealing with them via internet was great and I appreciate that.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Very, very, very, bad customer service.

    I emailed them about the Buick Park Avenue on 8/22 that was advertised for $2,900. They never responded back, so what did they do? They raised the...


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    I emailed them about the Buick Park Avenue on 8/22 that was advertised for $2,900. They never responded back, so what did they do? They raised the price up to $3,250 and now I won't do any business with them period. This is a joke when you try to do business with someone but when they don't respond back to your email, you have to take your business somewhere else. Good luck dealing with these people because as you see in these posts, they are not will to change their business dealing ways.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great price and nice people.

    Bought a Charger from them a few weeks ago. Easily $1000+ cheaper than anywhere else I found. They are not a big fancy place and are pretty bare-b...


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    Bought a Charger from them a few weeks ago. Easily $1000+ cheaper than anywhere else I found. They are not a big fancy place and are pretty bare-bones, but for the price I don't care. They were definitely very busy when I was there and I guess I can understand some of these other reviews that had trouble getting calls returned, but everyone there was nothing but nice to me and very honest and friendly. So I'd give them a chance.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very Rude

    I will put this group on my no call list. I asked questions about a vehicle they listed on cars.com and the man was rude and short with his answer...


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    I will put this group on my no call list. I asked questions about a vehicle they listed on cars.com and the man was rude and short with his answers. Whoever owns or manages this place needs to call in and ask about a vehicle and see how he is treated. Then he/she should either clean house or close the doors. Zero stars!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Bad Customer Service

    Emailed them for more information on a particular vehicle (one photo) on their website. Got 2 automated responses, 1 day apart, that they were hel...


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    Emailed them for more information on a particular vehicle (one photo) on their website. Got 2 automated responses, 1 day apart, that they were helping other customers. Also called the second afternoon, and the receptionist put me through to the sales person, except the call disconnected instead. Filled out their online credit app. Didn't hear anything. (positive or negative would have been okay) The next day, the vehicle was listed as sold. A few days later, I emailed about more information on a different vehicle (one photo again). Got the same automated response. Next day, called again, got through to leave a message with the sales person. Left my name, phone number and the stock number of the car I was calling about. That was 3 days ago. So I assume I won't get a call back. Must be so busy there with walk-on customers.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?

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  • Bad Service

    I did not have time to stop by and check on a ford taurus so my boyfriend did. When he got there a salesman showed him the vehicle and introduced ...

    Dealer Response

    We are always sorry to hear if someone was not pleased with their visit. As a mid sized dealership we do get very busy at times, but it does not ...


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    I did not have time to stop by and check on a ford taurus so my boyfriend did. When he got there a salesman showed him the vehicle and introduced it for a price 500.oo higher then the adveritise on the website. My boyfriend continue to look over the vehicle while on the phone with me, the salesman left and never returned. My boyfriend had to look for him and no one knew his where abouts not even the reciptionist. Finally after 20 minutes he got ahold of the salesman and asked to test drive the vehicle. He just drove it around the lot and parked it, then stood outside of the car waiting for the salesman to return. I was on the phone the whole time. My boyfriend got fed up figured they could not take care of their customers then they probably dont take care of their cars so he left. Bad lost for them he was there to buy 5 cars on 03-29-13 for his business. This place just has bad costumer service and judges books by their cover....dont go there if you want good customer service

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    11 people out of 12 found this review helpful. Did you?
    Dealer Response

    We are always sorry to hear if someone was not pleased with their visit. As a mid sized dealership we do get very busy at times, but it does not mean we are not interested in selling anyone a vehicle. We are the most affordable dealership in town and it is unfortunate that you gave up before investing in a good government vehicle with a cheap price tag. We do hope that you found the car you were looking for but if not you are always welcome to return and view our current inventory. We have had thousands of happy customers since 1993.


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