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Reviews

Average Ratings

3.7
24 lifetime reviews.
  • Service, clean facilities

    Service done on time and staff friendly. Facility is clean and well kept. Good experience, I will be back in the future.


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    Service done on time and staff friendly. Facility is clean and well kept. Good experience, I will be back in the future.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent Service

    It was painless and not a hard sell. My experience began via the internet and proceeded seamlessly until I drove my new Corvette home.


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    It was painless and not a hard sell. My experience began via the internet and proceeded seamlessly until I drove my new Corvette home.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Customer services

    The young lady that I was greeted by when I first drove in had a warm friendly welcome with a smile


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    The young lady that I was greeted by when I first drove in had a warm friendly welcome with a smile

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Legacy

    Awesome experience, we appreciate you all for the support, time and consideration for our needs.


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    Awesome experience, we appreciate you all for the support, time and consideration for our needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great staff and service

    I had a great experience. The staff was courteous, honest and great to deal with. So much so that I brought my son in a few days later to purchase...


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    I had a great experience. The staff was courteous, honest and great to deal with. So much so that I brought my son in a few days later to purchase a new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Satisfied Customers

    We are a military family and my wife was in desperate need of a new vehicle. Our salesperson Bryant Harris made our car buying experience stress f...


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    We are a military family and my wife was in desperate need of a new vehicle. Our salesperson Bryant Harris made our car buying experience stress free. In addition, he kept his word and made certain additions to our vehicle were completed in a timely manner. Bryant Harris provided exceptional customer service and we look forward to doing business with him and Legacy Chevrolet again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Brake pads

    I recommend the service department they were very friendly that were helpful and got the car ready in a timely manner. The sales department was l...


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    I recommend the service department they were very friendly that were helpful and got the car ready in a timely manner. The sales department was lacking many of the car salesmans when walking around doing nothing. They were picking certain people they believed had money to do business.

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did not make a purchase
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  • Excellent customer service

    I have bought many new vehicles, but Legacy is one of the best companies, that I have had the opportunity of dealing with. Service has been great...


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    I have bought many new vehicles, but Legacy is one of the best companies, that I have had the opportunity of dealing with. Service has been great for me and my wife.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mr. Glisson

    Took my Truck in for a front brake job. Had an 8am appointment! Waited all day long. They never called to update me. Went to pick it up at 6 pm an...


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    Took my Truck in for a front brake job. Had an 8am appointment! Waited all day long. They never called to update me. Went to pick it up at 6 pm and they had not touched my truck. Service manager could not tell me why.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Terrible experience

    Absolutely awful experience. I took my Suburban in to have some small maintenance done (back hatch repaired and break pads replaced). The woman I ...


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    Absolutely awful experience. I took my Suburban in to have some small maintenance done (back hatch repaired and break pads replaced). The woman I originally spoke to on the phone was rude, but I just let it go. I made an appointment to drop it off first thing in the morning (8:30am) and was told it would be done by the end of the day. By noon, I hadn't heard anything so I called to check and no one had even looked at my car yet. A few hours later I finally got a call with a quote (which I confirmed TWICE because I thought it seemed generously low) and gave them the go based on that quote. A few hours later, I was told that my car would not be done until the next day. THEN, when it was finally done the next afternoon, I go in expecting my total to be about $400 (maybe a little less) and they tell me I owe $750. My jaw dropped, obviously, and I told them that was wrong. Turns out, I was incorrectly quoted. I waited for 45 minutes trying to negotiate ANY type of discount since I had been wrongly quoted (and would NOT have given the go if I had known the price). They came off $120 and then a few minutes later said "never mind, we can't take anything off, the work was done so you'll have to pay the full price" and I ended up paying the FULL $750. Almost TWICE what I was quoted. Then I asked to speak to the general manager (who was in a meeting) so called and left multiple messages and never heard back. I will NEVER go to Legacy for service again.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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