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Reviews

Average Ratings

4.9
376 lifetime reviews.
  • Thank you Smart HONDA!!

    We are Always satisfied with Smart Honda's service department. Usually we are scheduled within a few days of calling in for an appointment, they ...


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    We are Always satisfied with Smart Honda's service department. Usually we are scheduled within a few days of calling in for an appointment, they are always friendly and helpful. They make suggestions on what we need to watch for in the future and always leave the car tidy and washed when we drive out the door. Thank you Smart HONDA for taking good care of us!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • fair trade - fair deal

    Fair deal - fair trade value - while I have no interest in the "extras" I thought the overall purchase was a pleasant experience.


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    Fair deal - fair trade value - while I have no interest in the "extras" I thought the overall purchase was a pleasant experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Todd Decker is the Best

    this was my first car shopping experience and I was a little nervous. Todd Decker was very helpful when it came to the whole process. He walked m...


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    this was my first car shopping experience and I was a little nervous. Todd Decker was very helpful when it came to the whole process. He walked me through everything and answered any questions I had! I recommend Todd Decker!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wonderful service at every step

    Fantastic service! I received the best service from Tommy Huynh and Doug Laverrenz when buying my new Honda CR-V! Doug was extremely helpful with ...


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    Fantastic service! I received the best service from Tommy Huynh and Doug Laverrenz when buying my new Honda CR-V! Doug was extremely helpful with all of my questions about the CRV. I had never purchased a Honda prior to this one, and he had enough experience/knowledge to answer all my questions. Tommy was very transparent with the cost/fees associated with purchasing a car. He had me look at his computer screen and explained each number. His transparency with cost was appreciated, and I felt comfortable with my purchase. The finance guy was also very helpful in figuring out my loan. I was open and honest with them, and they treated me the same way in return. I would recommend Smart Honda for anyone interested in purchasing a new/used vehicle!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Thank you SMART Honda...Todd and Rob are awesome!

    My wife and I walked in to buy a sedan for her daily commute. I drive a CRV so we know Honda is the brand you can trust. We were there late on Mon...


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    My wife and I walked in to buy a sedan for her daily commute. I drive a CRV so we know Honda is the brand you can trust. We were there late on Monday evening and Mr. Todd Decker helped us with great patience and he is very professional and knowledgable. With his help, we test-drove a per-owned civic and felt this is the right car. Mr. Rob Maser also stayed late to help us with the finance options. We walked in next morning to get all the paperwork signed. Normally car shopping can be a little hassel but our experience with SMART Honda is a very pleasant one. Todd and Rob are both very professional. If you are thinking about getting a new car then SMART Honda is the dealer you won't want to miss!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wonderful Sales Manager...Tommy Huynh

    Just bought a 2017 Honda Civic hatchback from Tommy Huynh. Best I've ever had the pleasure of doing business with! Love Smart Honda of Des Moines....


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    Just bought a 2017 Honda Civic hatchback from Tommy Huynh. Best I've ever had the pleasure of doing business with! Love Smart Honda of Des Moines. Their facility is awesome. Thank you Tommy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Thanks Smart Honda.

    We bought a new car from Smart Honda today. We were very happy with Todd Decker our sales rep and Tommy. They both did everything possible to...


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    We bought a new car from Smart Honda today. We were very happy with Todd Decker our sales rep and Tommy. They both did everything possible to get us into our new Accord with the payment we were looking for. Everyone treated us great. Will be recommending Smart Honda to my friends and coworkers.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    Todd Decker did a great job working with us to get us into the vehicle we wanted. The experience was very straightforward and pleasant.


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    Todd Decker did a great job working with us to get us into the vehicle we wanted. The experience was very straightforward and pleasant.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Absolutely fantastic

    Todd Decker helped me on more than one occasion, even when we weren't ready to commit to a purchase. He was patient, very knowledgable, and had th...


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    Todd Decker helped me on more than one occasion, even when we weren't ready to commit to a purchase. He was patient, very knowledgable, and had the answers to our questions before we asked. He worked with us from day one to help find what option was best for our family, and was thoughtful throughout the entire experience! I would recommend him and Chris Gasche to any of my family and friends; thank you for all that you do!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience

    Not only did I get a great deal on the car I went with, but Todd Decker and Chris Gasche went above and beyond providing great customer service. W...


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    Not only did I get a great deal on the car I went with, but Todd Decker and Chris Gasche went above and beyond providing great customer service. When the sales process doesn't feel like a sale, but more of a conversation and mutually beneficial relationship, that's when you know you're working with quality individuals, and therefore a quality company. Well done Honda.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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