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Angela Krause Ford Lincoln

4.3 out of 5 4.3
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Angela Krause Ford Lincoln Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2012

Angela Krause Ford Lincoln is located in Alpharetta, GA with easy access right off 400 at exit 8. Since opening our doors, Angela Krause has maintained our solid commitment to our customers by offering a wide selection of cars and trucks with a "hassle free" purchasing process.

...



Regardless of challenged credit or if you are a first time car buyer, you can trust that Angela Krause Ford will promptly place you into the vehicle of your dreams.

Angela Krause has a Service Dept, Quick Lane and Parts Department with hours to accommodate any busy schedule!

"Atlanta's Premier Ford Dealer in Alpharetta!"

Service

Fluid Top-Off

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
863 lifetime reviews. Includes reviews of Angela Krause Ford Lincoln from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    January 22, 2020

    I called one of the sales representative and made a deal on the phone for a used Honda Odyssey. We agreed I will give her a deposit to hold the vehicle.... I was driving over the weekend to finalize the sale and pay off the balance. As I was filling out the deposit paperwork within 10 min of the deal, I receive a call from the manager informing that they sold the vehicle. I was disgusted by this treatment and it shows how unethical this dealership is ran. I hope the owner Angela Krause is not aware of those unethical employees she is dealing with. He called me so casual like I am supposed to be ok with it. If you are dealing with Brent Kleen he is not an honest person and does not care about this business.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bailey Stewart

    CRC Manager

    NOT RATED

    Rick Kennedy

    General Sales Manager

    NOT RATED

  • 1.0 out of 5
    January 22, 2020

    called one of the sales representative and made a deal on the phone for a used Honda Odyssey. We agreed I will give her a deposit to hold the vehicle.... I was driving over the weekend to finalize the sale and pay off the balance. As I was filling out the deposit paperwork within 10 min of the deal, I receive a call from the manager informing that they sold the vehicle. I was disgusted by this treatment and it shows how unethical this dealership is ran. I hope the owner Angela Krause is not aware of those unethical employees she is dealing with. He called me so casual like I am supposed to be ok with it. If you are dealing with Brent Kleen he is not an honest person and does not care about this business

    Not Applicable
    Customer Service
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    Quality of Repair
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    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Bailey Stewart

    CRC Manager

    NOT RATED

  • December 31, 2017

    Great service! Robby made it an absolute pleasure! His professionalism, honesty and good heart made it a pleasure to make such an expensive buy and put... other car dealerships to shame. Angela Krause Ford Lincoln of Alpharetta gets 5 stars and especially because of Robby!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are so happy to hear that Robby took such good care of you, Karen! We understand it is a big decision where you purchase your vehicles from and we ...are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

  • 1.0 out of 5
    October 19, 2019

    My wife has been searching for the white/ cream explorer platinum and was told to schedule an appointment to go see it. As we were getting ready to go... - got a phone call that someone else was interested and that if we were serious about buying it we had to put down a deposit . We were Serious and put a deposit immediately , and did the credit app, everything they asked. Then we were told that sorry the other person put their deposit first and are driving from South Carolina now. The salesman said he didn't know why but the manager decided to give it to the other customer. I totally get first come first serve, but don't make appointments and then not give them first refusal. They offer a older car with 30 k more miles as a consolation. Terrible ethics, horrible response, uninformed sales team, couldn't be more disappointed in Angela Krause Ford. My first and last impression of this dealership will always be bait and switch, the old stereotypes are alive and standing strong here at Angela Krause Ford.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 17, 2019

    I had an awesome experience, I NEVER purchased a car without test driving or seeing it in person. Neville emailed me pictures (2012 BMW 745LI), answered... all my questions and even got the purchase price I was looking for. We did everything via email and over the phone, when he told me to book my ticket everything was done, man I was going bananas, I didn't think is was going to be that easy. I'm from Pennsylvania and so I had to make the trip to Georgia, he held the car, like he said he would and when I got there EVERYTHING was as he said, and I appreciated that. They went above and beyond for me! I was so enamored with their customer service we had thoughts about moving to Alpharetta, bananas right! Thanks a lot to the team at Angela Krause Ford and a HUGE shout out to Neville-he's the man! That's who I'm calling for my next vehicle!! THEY EVEN SENT ME A PA PLATE! CRAZY thank again!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Worked with:
    Neville Orridge

    Sales Consultant

    NOT RATED

  • 1.0 out of 5
    September 27, 2019

    BE WARNED! I bought a used car from this dealer and was scammed. I was buying the vehicle from out of state and corresponded with the used car sales manager... and his assistant. Was told there were no dents, dings or blemishes and the car was perfect. I flew down and got a hotel across from the dealer so I could get driving home asap the next day. In the morning I go over to check out the vehicle and its completely covered in tree sap, leaves and gunk. They knew I was coming and didn't bother to clean the car. I test drove the vehicle and everything seems to be in order, so although i'm annoyed about how dirty the car is, I take it on the guys word of "no dents, dings or blemishes, its perfect," and i start processing paperwork while he takes it for the car to be cleaned. We finish paperwork and the car pulls up and I get to inspect and there's blatant DIY body work done from a hit in the right rear with shady paint, and overspray to go with it. They swear they had never seen it, which is complete nonsense as it was obvious once the car was cleaned. By this time the paperwork is done, money is transferred and i'm stuck with a car with obvious body damage. The manager says "he'll take care of me" and to send him quotes from a few body shops when i get the car home. Went to 4 body shops, 2 wouldn't touch it as they believed theres hidden damage, BMW quoted $3,300 with the warning it could be more once they got into it and another smaller shop quoted almost $2K. Sent the quotes to the manager and crickets. Called and left a voicemail on his cell phone, nothing. Texted and he told me he'd get back to me. Spoke to the finance person and they told me she'd tell him to call me... nothing. I never expected such disgusting dishonesty from a Ford dealer. Typical shady practices you'd expect from a crappy used car dealer in Florida or New York. Now i'm having to spend $2K fixing a car I just bought that was portrayed to be "Perfect."

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    September 27, 2019

    BE WARNED! I bought a used car from this dealer and was scammed. I was buying the vehicle from out of state and corresponded with the used car sales manager... and his assistant. Was told there were no dents, dings or blemishes and the car was perfect. I flew down and got a hotel across from the dealer so I could get driving home asap the next day. In the morning I go over to check out the vehicle and its completely covered in tree sap, leaves and gunk. They knew I was coming and didn't bother to clean the car. I test drove the vehicle and everything seems to be in order, so although i'm annoyed about how dirty the car is, I take it on the guys word of "no dents, dings or blemishes, its perfect," and i start processing paperwork while he takes it for the car to be cleaned. We finish paperwork and the car pulls up and I get to inspect and there's blatant DIY body work done from a hit in the right rear with shady paint, and overspray to go with it. They swear they had never seen it, which is complete nonsense as it was obvious once the car was cleaned. By this time the paperwork is done, money is transferred and i'm stuck with a car with obvious body damage. The manager says "he'll take care of me" and to send him quotes from a few body shops when i get the car home. Went to 4 body shops, 2 wouldn't touch it as they believed theres hidden damage, BMW quoted $3,300 with the warning it could be more once they got into it and another smaller shop quoted almost $2K. Sent the quotes to the manager and crickets. Called and left a voicemail on his cell phone, nothing. Texted and he told me he'd get back to me. Spoke to the finance person and they told me she'd tell him to call me... nothing. I never expected such disgusting dishonesty from a Ford dealer. Typical shady practices you'd expect from a crappy used car dealer in Florida or New York. Now i'm having to spend $2K fixing a car I just bought that was portrayed to be "Perfect."

    Not Applicable
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    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Gosalvez

    Sales Consultant

    (4.8) 23 reviews

    Rick Kennedy

    General Sales Manager

    NOT RATED

  • 5.0 out of 5
    September 9, 2019

    My wife and me visited this dealership with the intention of buying a car for my father. At first it was difficult but the seller named David Gonzales... was very kind and helped us to obtain the vehicle we were looking for I really recommend this place...

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Gosalvez

    Sales Consultant

    (4.8) 23 reviews

  • 4.0 out of 5
    September 9, 2019

    Very helpful and experienced. Have bought two trucks from them would buy there again! Got things done quickly and efficiently. You should give them... a try

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Gosalvez

    Sales Consultant

    (4.8) 23 reviews

  • 5.0 out of 5
    September 8, 2019

    It was easy to lease this vehicle. No hassle and quick service lead to this lease. His follow up was great. I liked the no pressure approach he gave me....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Gosalvez

    Sales Consultant

    (4.8) 23 reviews

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