Angela Krause Ford Lincoln

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Reviews

Average Ratings

4.5
551 lifetime reviews. Includes reviews of Angela Krause Ford Lincoln from DealerRater.com
  • Best experience ever

    Todd Davis is an exceptional man. My buying experience was flawless. No pressure, no gimmicks. I will buy again from Angela Krause and Todd Dav...

    Dealer Response

    We appreciate your feedback of our Staff's outstanding service! Thank you so much for choosing Angela Krause Ford Lincoln!


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    Todd Davis is an exceptional man. My buying experience was flawless. No pressure, no gimmicks. I will buy again from Angela Krause and Todd Davis. Thank you for being patient and honest.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your feedback of our Staff's outstanding service! Thank you so much for choosing Angela Krause Ford Lincoln!


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  • Michael

    Great Experience and was easy to come to terms on a deal.

    Dealer Response

    Hi Michael. Thank you for an awesome review. We are always here to work with our clients and provide you with best service possible while putting ...


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    Great Experience and was easy to come to terms on a deal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Michael. Thank you for an awesome review. We are always here to work with our clients and provide you with best service possible while putting the best deal together for them. It's all about you at Angela Krause Ford Lincoln of Alpharetta. Thank you again.


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  • Satisfied

    The buying process was easy and dealership is accountable to their mistakes

    Dealer Response

    Caroline, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know ...


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    The buying process was easy and dealership is accountable to their mistakes

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Caroline, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if you have any additional questions about services you received and thank you again for choosing Angela Krause Ford Lincoln!


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  • Worst Service Experience

    Extremely dissatisfied. We had leased my husband's F150 for the last 3 years and he loves the truck so we decided to buy it. Went in to work out t...

    Dealer Response

    Hi Caroline. I am really sorry for the inconvenience and I completely understand that a situation like this can be really frustrating. I would lov...


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    Extremely dissatisfied. We had leased my husband's F150 for the last 3 years and he loves the truck so we decided to buy it. Went in to work out the financing and their F&I guy told us about building in prepaid maintenance. He told us it would cover all recommended maintenance. My husband asked if it would cover everything and specifically asked if it would cover his upcoming 30k service and we were told "absolutely". This Friday he took it in for an oil change and asked about conducting the 30k service at the same time only to be told it's not included. He goes to find the F&I guy we worked with who tells him the service guy doesn't know what he's talking about. After the service guy and the F&I guy argue about it, they come to the conclusion it doesn't cover all recommended service and they told him they will use our case as an example for future training and only offer him free oil changes which is useless since oil changes are included. I called yesterday and asked to speak to the GM about our experience and he never even calls me back. Will never buy another vehicle from this dealership.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Caroline. I am really sorry for the inconvenience and I completely understand that a situation like this can be really frustrating. I would love to jump on a quick call to see what I can do to help you out in best possible way. Again I am really sorry for this. You may reach me at 770-649-5100 and ask for Bill Iqbal - Business Development Manager


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  • EXCELLENT
    May 7, 2017

    My visit was to trade cars because I knew I would receive a great deal. I have traded with Angela Krause before and recommend them to friends, fam...


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    My visit was to trade cars because I knew I would receive a great deal. I have traded with Angela Krause before and recommend them to friends, families and anyone that has questions. Ryan Fols, Mumen Maqousi and Evan Klein was great to work with. Mumen listened to what I wanted, Ryan found the car I wanted and Evan worked with me on financing. Mumen found deflector, window shields and floor liners that I wanted. David Kay called when the materials came in, scheduled and appointment and everything was done to perfection. I can't say enough about these guys. I give them all 110%. Thank you, Brenda Loner

    Does recommend this dealer

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  • Service Oil change & tire rotation

    Waited 2 hours for an oil change & tire rotation. That was too long of a wait. Put me behind on my schedule. Sticker that they applied to the wind...


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    Waited 2 hours for an oil change & tire rotation. That was too long of a wait. Put me behind on my schedule. Sticker that they applied to the wind shield had the wrong amount of mileage. This has happened twice! Asked them to mail sticker to me because I was half way home and did not have the time to go back to get it corrected.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Tune Up

    Experience has always been great. Haley White does a great job.


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    Experience has always been great. Haley White does a great job.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • purchase

    Mark Beckman and Zack Krause were very knowledgeable of vehicles, understanding of what I was looking for, and respectful of my personal time in l...

    Dealer Response

    Hi John. Thank you for an awesome review. We are always here to work with our clients and provide you with best service possible while putting the...


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    Mark Beckman and Zack Krause were very knowledgeable of vehicles, understanding of what I was looking for, and respectful of my personal time in looking at options and selecting the correct vehicle. Best experience I have had on any major purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi John. Thank you for an awesome review. We are always here to work with our clients and provide you with best service possible while putting the best deal together for them. I'll be sure to share your review with Mark and Zack. It's all about you at Angela Krause Ford Lincoln of Alpharetta. Thank you again.


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  • Service Rating

    Outstanding service and customer relations by John Herrin

    Dealer Response

    Thank you, Victoria, for sharing this recent experience with us.


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    Outstanding service and customer relations by John Herrin

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Victoria, for sharing this recent experience with us.


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  • Great Service & Quality Work

    Reminded me of service needed, easily scheduled and returned the car timely after serving. Great experience!


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    Reminded me of service needed, easily scheduled and returned the car timely after serving. Great experience!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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