Used Car Motor Mall of Grand Rapids

Reviews

5.0 out of 5 5.0
27 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 5, 2018

    Car was totaled so I didn’t know what to do. Came to used car motor mall and JOSE helped me out. Quality sales and easy process. Thank you UsedCar Motor... Mall!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 10, 2017

    I had the best service you can imagine. Floyd was so awesome, he got me in the car I wanted and the Nissan is a beauty. Affordable payments :) I will... definitely recommend my family and friends to motor mall, They are the Best!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 9, 2017

    Buying a used vehicle can be a very stressful decision to make, but the staff at Motor Mall made it actually enjoyable. The minute I walked in, I was... greeted by Raymond, the General Manager. I was impressed by his enthusiasm and relaxed behavior. I immediately felt comfortable. He introduced me to Rondell, the sales agent, to get me started. I had previously been to three other car dealers before deciding to got to Motor Mall. The previous dealerships either ignored me when I walked in or quickly concluded that they didn't have any cars to suit my needs. It was getting close to closing time when I got to Motor Mall, but that didn't deter them from reaching out to help me in everyway possible. Rondell was wonderful! He and the other staff members refused to give up until they satisfied my expectations for a good used car. I am 70 years old and wanted a reliable, safe vehicle. Rondell, Raymond, Justin, and Edmunds all stayed way past the closing hours to make sure that I got the vehicle I was happy with, and gave me a fantastic deal to boot! I want to thank everyone of them for their efforts and time. They turned a possible stressful event into a comfortable, enjoyable process. I love the car, and I especially love the deal I got from Motor Mall. I will definitely recommend them to anyone looking for a great deal. Thanks to all of you!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    September 10, 2016

    Good people's. They treated us well and made the best deal for us

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 5, 2016

    I bought a car through them and they were fantastic. I looked around and they had the best price by far. The sales guys were nice, enthusiastic and helpful.... Best place I've bought a car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 22, 2016

    An amazing help with my car, couldn't ask for anything more!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 22, 2016

    Used Car Motor Mall of GR is amazing!! Sold me my Corvette and I'm in love with it!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 22, 2016

    The service was out of this world for me and my family. Motor mall is a very professional dealership that everyone should go to if in need of a car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 17, 2015

    Purchased a car from Motor Mall about a year ago, they were easy to get a hold of, and worked around my schedule. When I came to buy the car, there was... a small issue with the passenger seat belt which was around $300 to repair and since I was out of state I asked if they can take that off the price and they did. Overall I was very satisfied with the purchase, and got a great deal on the car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    November 15, 2014

    We bought a vehicle in January. They added a two year warranty to the vehicle. This warranty cost $1500. Every time we call the warranty place, they said... it's not covered. They named off things to my wife. I don't know about you guys, I think the should give you a list of what is covered. So far, we had to put in around $2000 into the vehicle cause of the warranty.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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