Used Car Motor Mall of Grand Rapids

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Reviews

Average Ratings

5.0
25 lifetime reviews.
  • Thank you, Motor Mall!!

    Buying a used vehicle can be a very stressful decision to make, but the staff at Motor Mall made it actually enjoyable. The minute I walked in, I...


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    Buying a used vehicle can be a very stressful decision to make, but the staff at Motor Mall made it actually enjoyable. The minute I walked in, I was greeted by Raymond, the General Manager. I was impressed by his enthusiasm and relaxed behavior. I immediately felt comfortable. He introduced me to Rondell, the sales agent, to get me started. I had previously been to three other car dealers before deciding to got to Motor Mall. The previous dealerships either ignored me when I walked in or quickly concluded that they didn't have any cars to suit my needs. It was getting close to closing time when I got to Motor Mall, but that didn't deter them from reaching out to help me in everyway possible. Rondell was wonderful! He and the other staff members refused to give up until they satisfied my expectations for a good used car. I am 70 years old and wanted a reliable, safe vehicle. Rondell, Raymond, Justin, and Edmunds all stayed way past the closing hours to make sure that I got the vehicle I was happy with, and gave me a fantastic deal to boot! I want to thank everyone of them for their efforts and time. They turned a possible stressful event into a comfortable, enjoyable process. I love the car, and I especially love the deal I got from Motor Mall. I will definitely recommend them to anyone looking for a great deal. Thanks to all of you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Very good

    Good people's. They treated us well and made the best deal for us


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    Good people's. They treated us well and made the best deal for us

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Prices and Great Salesman

    I bought a car through them and they were fantastic. I looked around and they had the best price by far. The sales guys were nice, enthusiastic ...


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    I bought a car through them and they were fantastic. I looked around and they had the best price by far. The sales guys were nice, enthusiastic and helpful. Best place I've bought a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • #1 Dealership in Mi

    An amazing help with my car, couldn't ask for anything more!


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    An amazing help with my car, couldn't ask for anything more!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • WOOWWW!

    Used Car Motor Mall of GR is amazing!! Sold me my Corvette and I'm in love with it!!


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    Used Car Motor Mall of GR is amazing!! Sold me my Corvette and I'm in love with it!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Wonderful Service

    The service was out of this world for me and my family. Motor mall is a very professional dealership that everyone should go to if in need of a car!


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    The service was out of this world for me and my family. Motor mall is a very professional dealership that everyone should go to if in need of a car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service!Great prices!Great cars!!

    Bought a 2010 Nissan Altima and never had a problem with one thing!! Had perfect customer service,patience with helping me pick out what I wanted....


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    Bought a 2010 Nissan Altima and never had a problem with one thing!! Had perfect customer service,patience with helping me pick out what I wanted. They lived up to every promise they've made even after coming back for other questions and work needed due to decisions made on my part.It was an honor to work with Justin and Dennis while purchasing my vehicle.It was always a very professional encounter! I will never go anywhere else to buy cars! Thank you Motor Mall!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Easy Transaction, High end car

    Purchased a car from Motor Mall about a year ago, they were easy to get a hold of, and worked around my schedule. When I came to buy the car, ther...


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    Purchased a car from Motor Mall about a year ago, they were easy to get a hold of, and worked around my schedule. When I came to buy the car, there was a small issue with the passenger seat belt which was around $300 to repair and since I was out of state I asked if they can take that off the price and they did. Overall I was very satisfied with the purchase, and got a great deal on the car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Warranty sucks

    We bought a vehicle in January. They added a two year warranty to the vehicle. This warranty cost $1500. Every time we call the warranty place, th...


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    We bought a vehicle in January. They added a two year warranty to the vehicle. This warranty cost $1500. Every time we call the warranty place, they said it's not covered. They named off things to my wife. I don't know about you guys, I think the should give you a list of what is covered. So far, we had to put in around $2000 into the vehicle cause of the warranty.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • great customer service

    I had a great experience at motor mall they had great service and the sale people are very polite and well mannered. Andrew was awesome! He knew a...


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    I had a great experience at motor mall they had great service and the sale people are very polite and well mannered. Andrew was awesome! He knew a lot about the vehicle and was very helpful. Way better than Jd Byrider!!! Love Motor Mall!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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