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The car was filthy and they promised it would be cleaned by the day it was picked up ...it was not. There was still fake plastic seal on the seats that... ruined the fabric once we were able to get it off!!! Then we found out major repairs were needed after we purchased the car, that were conveniently not covered by their *questionable* warranty plan. When we told them about it they picked which repairs they wanted to cover and then acted like they we’re doing us a favor. The car that I traded in was in the worst shape and after the purchase they listed it on their website for thousands with zero mention of any issues, which was in and of itself a red flag. If you’re going to get a car from these guys I suggest getting it thoroughly inspected by your mechanic first, make sure you do your research and hold them accountable for all they promise you. Will never return to this place again. Beware!
bought a car from them was told new tires a fresh oil change oil was not changed and it was low overall good experience but should not advertise fresh... oil change unless it was done also found a cracked windshield that i now have to replace and paint was damaged on drivers door wax residue all over the car
I was very pleased with the dealership. They were very helpful and kind we were able to buy a great car with no problem.
I FOUND THE CAR I WANT THROUGH CARS.COM AT AV AUTO SALES FOR AN AMZING DEAL. TEST DROVE THE VEHICLE. IM VERY HARD TO PLEASE. I WANTED TO REPLACE ALL BRAKES... EVEN THOUGH THE SEEMED TO BE OK. GUYS THERE SAID NO PROBLEM AND THE REPLACED BRAKES FOR ME SAME DAY AND I GOT A GREAT DEAL. I WOULD RECOMED THIS PLACE TO ANY ONE I KNOW. VEHICLE RUNS GREAT SO FAR. VERY HELPFUL AND HONEST. IT IS HARD TO FIND PLACES LIKE THAT THESE DAYS.
Ehab was an extremely friendly salesman and knew what he was talking about, he was super easy to work with and made things extremely manageable. I had... some difficulties with the car a few days after the purchase, but he stuck to his word about repairs if it wouldnt pass inspection when I was purchasing the car from him. He is a very nice and laid back man to work with, If i would buy a used car again or someone i knew needed too, even though its a little over an hour drive from me i would recommend anyone to AV AUTO SALES.
Just bought a car yesterday. They were very upfront about the cars repair needs and fixed it before I picked up the car. I feel they went above and beyond,... getting the car inspected for me and putting all the necessary work into the car before I brought it home. Very fair pricing. Overall they were very inviting and pleasant to work with. I would go back to this dealer.
I bought a car from them and in one year I spend over two grand just fixing the car.
I bought a vehicle from here and a four days later the back breaks are going. They replaced them no problem. But when the water pump went not even owning... it for a month in a half and no the engine a huge knock in it they won't do anything to help or let me have a rental car until it gets fixed. I'm been fighting with them and the horrible warranty company. But because its goin gto cost a decent amount of money to fix it they told me they don't care it not their problem. I am a mother of a eight month baby. I have no way of getting around. What happens if i have to rush my daughter to the er or doctors . I have no vehicle to do it. They are liars and they don't care about anything then money. I will never recommend any one to buy a vehicle from them ever. Signed one anger mother
Let me start by saying I am a tough customer to please. I can be overly detail oriented and I don't settle for poor customer service. Luckily for me -... and for you when you next need a used car - Ehab at AV Auto Sales is honest, patient, and thorough. I knew what I wanted when I walked in. I had researched the car and AV Auto Sales had a very competitive price. Ehab worked with me from start to finish - including taking the car to a nearby mechanic for an independent opinion. Ehab was accommodating and reasonable when I said I wanted an extended warranty, working with me to get the best price for bumper-to-bumper coverage. The car was in great condition to begin with, and Ehab even hand-stitched a tiny tear in the passenger's side seat's fabric. When I asked details about what had been replaced in the car so I could get an idea of my future expenses, he could have easily made lofty claims. Instead, he was straightforward and honest. He also provided me with the Carfax report. So far, I have gotten excellent service, a great car, and a new go-to dealership. If you're in the market for a used car, you should definitely check out all that AV Auto Sales has to offer.
Yes they helped us buy a car, rather, a lemon. These two are deceitful. They will tell you anything to get your business. Never shop here, they look for... trusting people like us, and take advantage. They also discussed the personal business of their other clients without any regard. Dishonorable men......