Village Motor Sales LLC

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Reviews

Average Ratings

4.0
12 lifetime reviews.
  • Definitely win my approval !!!!!

    The process was seamless. The Sales Manager was informative, patient, thorough and easy to work with. Negotiating was a little challenging but I a...


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    The process was seamless. The Sales Manager was informative, patient, thorough and easy to work with. Negotiating was a little challenging but I am satisfied with my purchase !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2004 Ford Truck

    I had been looking at autos on their lot for quite some time. I stopped in to see the Vehicle and end up making a purchase. I have been buying use...


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    I had been looking at autos on their lot for quite some time. I stopped in to see the Vehicle and end up making a purchase. I have been buying used and new autos for almost 50 years. I don't have a problem telling anyone that Tim the owner is as honest as the day is long, DJ the salesman is a professional. I would recommend anyone looking for a used vehicle, give them a chance to serve you. NO stress, just the best service I have gotten from any used auto dealer in the entire Western NY area.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience !!!

    I was very pleased with the personal, hands on attention I received ! Village Motor Sales helped handle every detail and made my car buying proces...


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    I was very pleased with the personal, hands on attention I received ! Village Motor Sales helped handle every detail and made my car buying process simple and easy !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • bought my daughter a car

    Ok Bought my daughter a car- the first 30 days we went back NUMEROUS TIMES, because at sale they said they would fix the Glove box hinge that was ...

    Dealer Response

    Hello Elizabeth, Thank You for letting us know you're not quite happy with a glove box hinge on your daughter's 2004 Buick. We've been speaking w...


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    Ok Bought my daughter a car- the first 30 days we went back NUMEROUS TIMES, because at sale they said they would fix the Glove box hinge that was broken....here we are July 2015, 5 months later and the "repair" has still not been completed. NEVER WILL DO BUSINESS with them again....and this was a 7K used SUV....and it becomes a sad state of affairs, when they can't even repair what they "promised to repair" So much for buying a car at this dealership..

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Elizabeth, Thank You for letting us know you're not quite happy with a glove box hinge on your daughter's 2004 Buick. We've been speaking with your daughter and are trying to locate the correct color and part for her car. As you can understand, finding a specific part for a minor cosmetic issue can be a little difficult at times. We've reached out to your daughter, again, to follow up and have not heard back. She also had a few other concerns that were fixed very promptly- Including picking the vehicle up from her home and dropping it back off because of her school schedule. We are very sorry that there is miscommunication between you and your daughter and would appreciate the opportunity, again, to keep your business as we've been doing. We also want to express our apology that we were not able to assist you in purchasing a van.


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  • Great overall experience

    I bought 2 vehicles from them in the past couple of years and had was very satisfied both times...


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    I bought 2 vehicles from them in the past couple of years and had was very satisfied both times...

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very Friendly and Straight Forward

    I went to test drive a vehicle wit DJ and right off the bat he was very friendly and helpful. He took the time to pull the vehicle up for me and s...


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    I went to test drive a vehicle wit DJ and right off the bat he was very friendly and helpful. He took the time to pull the vehicle up for me and show me all about it. The car looked clean even though they just got it on trade, it ran very smooth and shifted great. He even let me test drive the vehicle and didn't pressure me about buying. While on the test drive he pointed out some features of the car that I would have missed or not noticed. Sometimes on a test drive the sales person will pressure you about financing or trades, DJ was more interested in helping me and answering my questions. Very professional, informative and no high pressure sales. I would go back again in a heartbeat because they price the cars well and offer help.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • great experience at Village Motor Sales

    I highly reccomend this dealership because of its easy going and welcoming manager & staff. They hepled me out so much in finding a car for my bud...


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    I highly reccomend this dealership because of its easy going and welcoming manager & staff. They hepled me out so much in finding a car for my budget - and a pretty good one too! I thank them so much.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Awesome dealership

    I would recommend Village Motor Sales to anyone looking for a vehicle. Very customer orientated!


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    I would recommend Village Motor Sales to anyone looking for a vehicle. Very customer orientated!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Best purchase

    I was very happy with the service, the purchase and with the car. They were very understanding.


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    I was very happy with the service, the purchase and with the car. They were very understanding.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Buying expierence

    I purchased a used truck form this location buying expierence was awsome veryhelpful. They helped get Financing that was just right for me and hav...

    Dealer Response

    Thank you so much for the input! I'm really glad we were able to help you enjoy buying your new car.


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    I purchased a used truck form this location buying expierence was awsome veryhelpful. They helped get Financing that was just right for me and have done work to improve the vehicle before i become owner. I requested a thursday pick up instead of friday and they are going above and beyond to make that happen. They can not guarantee pick up a day earlier because they send the vehicle out for inspection and are ensuring it is in great shape before the title is in my name. All in all a great expierence no issues that they have not result. They deserve 5 stars however i gave them 4 because the Truck i purchased needed a small windshield repair before delivery which they happily completed. Could have been completed before put out on lot but they fixed issue immediatly and are a great group to buy a car from

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the input! I'm really glad we were able to help you enjoy buying your new car.


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