Gossett Chrysler Dodge Jeep Ram Fiat

New 877-213-7584 877-213-7584
Service 888-506-0463 888-506-0463

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Reviews

Average Ratings

3.8
18 lifetime reviews.
  • Awesome Customer Service!!!

    Andrew Sheppard was an excellent sales person. He took the time to ask what I required from a vechicle, and find me the perfect one! He took the t...


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    Andrew Sheppard was an excellent sales person. He took the time to ask what I required from a vechicle, and find me the perfect one! He took the time to discuss the vechicles with me and where it fit within my needs. I gave him a budget and he stayed in it. Their finance person was helpful as well. Everyone there was courteous and professional.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • happy golf gal

    My FIAT is so much fun, performance is excellent, this was one of the easiest purchases i have made. John Ross was outstanding. Financing was simp...


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    My FIAT is so much fun, performance is excellent, this was one of the easiest purchases i have made. John Ross was outstanding. Financing was simple and quick and I love my New car

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • TERRIBLE CUSTOMER SERVICE

    I found a car that interested me on their website. I called @ 1100 am to make sure the car was there & still available. I made an appointment to t...

    Dealer Response

    We apologize for any inconvenience this may have caused you, Rachel. Due to the different locations of Gossett Motor Cars, we utilize the options ...


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    I found a car that interested me on their website. I called @ 1100 am to make sure the car was there & still available. I made an appointment to test drive the vehicle @ 1230. Arrived @ 1215, & I was told that car is NOT available, that it was sold the night before. EXTREMELY UNPROFESSIONAL!!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We apologize for any inconvenience this may have caused you, Rachel. Due to the different locations of Gossett Motor Cars, we utilize the options of cross selling from dealership to dealership in order to find the perfect car for our customers. There have been occasions when one dealership is not aware of a pending sale on a vehicle. This is a process we strive to avoid, but in this incident the dual location was not aware the vehicle was in an appointment stage. We apologize for the miscommunication, and as our manager told you, we are still trying to find the perfect vehicle for you and your family. We hope to can gain back your business in the future.


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  • Great buying experience

    My wife and I just bought a Charger here and haven't had a better buying experience. Unlike most salespeople, Betty Tally, was extremely knowledge...

    Dealer Response

    Hi James! We are so glad to hear you had such a great car buying experience with us and that Betty was able to take care of you. Thank you very mu...


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    My wife and I just bought a Charger here and haven't had a better buying experience. Unlike most salespeople, Betty Tally, was extremely knowledgeable and really took the time to explain everything to us. Also, unlike most salespeople who only talked tome, Ms. Tally showed the car to my wife. This was important because it is her car and this is the only person to realize that. Finally, the business manager was excellent. He was not a pushy sales guy. He explained the options, went over everything and really made the buying experience pleasant.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi James! We are so glad to hear you had such a great car buying experience with us and that Betty was able to take care of you. Thank you very much for the kind words and the 5 star review. We hope to see you back someday. In the meantime, enjoy your Charger!


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  • Super Sevice Team

    Can't say enough good about the Gossett Motors team in Memphis that routinely services my 300SRT8. Stan Barrett, Service Advisor, offers me and hi...

    Dealer Response

    Thank you so much for the kind review of your Gossett Chrysler Dodge Jeep Ram experience. We're very happy to hear that Stan and the rest of the t...


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    Can't say enough good about the Gossett Motors team in Memphis that routinely services my 300SRT8. Stan Barrett, Service Advisor, offers me and his other customers a professional experience that is unprecedented in the field!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind review of your Gossett Chrysler Dodge Jeep Ram experience. We're very happy to hear that Stan and the rest of the team has been able to take such great care of you. We look forward to working with you again in the future.


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  • Keith Crone

    Mike Jones is the best, I purchased my car from Gossett because he gets things done and knows cars . As long as he is there ,I will come back for ...

    Dealer Response

    Keith, thank you for not only purchasing your vehicle from Gossett, but for continuing to service here thanks to your relationship with Mike.


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    Mike Jones is the best, I purchased my car from Gossett because he gets things done and knows cars . As long as he is there ,I will come back for service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Keith, thank you for not only purchasing your vehicle from Gossett, but for continuing to service here thanks to your relationship with Mike.


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  • Love my Fiat

    I have bought two Fiats over the last few years (one used on new) from this dealership and from the same salesman, Darryl Anderson. He is great an...

    Dealer Response

    Anna, thank you so much for reviewing Gossett Fiat! We always love hearing from our customers, and we are so happy to hear such glowing praise fro...


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    I have bought two Fiats over the last few years (one used on new) from this dealership and from the same salesman, Darryl Anderson. He is great and I like the dealership. So far the service department has been pretty good about getting the oil changes done quickly and I have had no problems with the cars otherwise. These are fun cars to drive and I have had zero problems.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Anna, thank you so much for reviewing Gossett Fiat! We always love hearing from our customers, and we are so happy to hear such glowing praise from you. Darryl always loves to work with our customers, and we're so happy that his enthusiasm about working on Fiat vehicles shines through. Please come and see us again!


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  • Ok but not good enough

    It wasn't the best or worst dealership I would just say they didn't seem to be really trying to work with me to get a deal done and I was really w...

    Dealer Response

    Thank you for taking the time to leave this review about your recent experience in the sales department here at Gossett Chrysler Dodge Jeep Ram. W...


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    It wasn't the best or worst dealership I would just say they didn't seem to be really trying to work with me to get a deal done and I was really wanting to make a purchase. I had to wait hours thinking they had worked a great deal to only find out it was horrible waisted my time.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave this review about your recent experience in the sales department here at Gossett Chrysler Dodge Jeep Ram. We would like to work to satisfy you. Please give us a call when you're available so we can discuss this situation.


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  • Amazing car buying experience!!!!

    We inquired about a 2012 Durango online & within a couple hours I received a reply email as well as a phone call. We went to look at the car the n...


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    We inquired about a 2012 Durango online & within a couple hours I received a reply email as well as a phone call. We went to look at the car the next day and Brandon Jerald had "hidden" the car for us. He was an awesome salesman and made the whole stressful car buying experience bareable. Of course the whole reason we decided to buy from Gossett was David Kirby and his customer service. He really takes care of his customers and makes sure they leave happy. We purchased the Durango that day and are extremely happy with it. Thank you Gossett for such an easy car buying experience!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Nikko did a great job with assisting me with everything.


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    Nikko did a great job with assisting me with everything.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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