Five Star Warner Robins Chrysler Dodge Jeep RAM

Reviews

Average Ratings

4.6
143 lifetime reviews.
  • Made a Great Choice

    For many years I did business with the Riverside store and over those years have sent my family to buy their cars there. Last year I felt taken ad...


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    For many years I did business with the Riverside store and over those years have sent my family to buy their cars there. Last year I felt taken advantage of and when I went back in this year to trade, was treated like my business wasn't worth working for. My mother also had a bad experience there and went to Warner Robins to purchase her new car so I decided to check them out. That was one of the best decisions I've ever made. They treated me better than I ever expected and made the impossible happen. Chris Bozeman went over and above to help me get the deal I needed and I felt like my business really mattered to them. I did not feel pressured or given promises that they did not deliver as had happened at the other place. They understood that my time was valuable and did not waste my fuel by having me drive 45 miles to be disappointed. I could not have asked for a better experience. It is a shame that the Riverside store has put such a low value on loyal customers and I truly hope that someone will clean house and make them a value asset to the Macon area customers. As for me and my house... We will make the trip to Warner Robins. Keep up the Great work!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Exceeded Expectation - New Car Purchase

    I can honestly say I was pleasantly surprised by this dealership. This was the first lot I stopped at after deciding to purchase a new vehicle. Wh...

    Dealer Response

    Thank you for the five-star review! Congratulations on finding the right car for you and your family! We are thrilled to hear that you had such a ...


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    I can honestly say I was pleasantly surprised by this dealership. This was the first lot I stopped at after deciding to purchase a new vehicle. While driving around the lot I was approached by Jayson Randle. He welcomed me and asked if he could be of assistance. I gave him a vague but specific explanation of what I was looking for but that was all he needed to make it happen! My day was long but Mr. Randle and staff ensured I was well taken care of! I mentioned I hadn't eaten breakfast and Mr. Randal quickly offered a selection of snacks and drinks...I think he purchased it out of his own pocket. As the day went on other members of the staff, being aware of the length of my stay, offered me lunch. I must say...this has NEVER happened!! I purchased a vehicle on Saturday but after getting it home I realized it wasn't a good fit for my family. This was a mistake I thought I would have to live with. I called the dealership first thing Monday morning and explained my situation to Mr. Randle. He ensured I would be taken care of and that I was! He spoke with one of the managers, explained my situation and was told to come on in. It was a HUGE relief!! I came in that afternoon and was greeted as warmly as I was that Saturday ;) I felt as I was apart of the team ;) ;) I walked away with a vehicle that was much more fitting for my family and still within my budget!! I would like to say thank you to the entire Five Star Warner Robins Ga team and a special thank you to Jayson Randle as they went above and beyond the call of duty.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the five-star review! Congratulations on finding the right car for you and your family! We are thrilled to hear that you had such a great car-buying experience with us, and that Jayson took such good care of you. We will always go out of our way to take care of our customers, and we look forward to your future visits!


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  • BRANDON RAIRDEN A TRUE PROFESSIONAL!

    from start to finish brandon an 5 star was the ultimate truck buying experiance.

    Dealer Response

    Thank you for your five-star review, Shannon! We're thrilled Brandon provided you with the ultimate buying experience and will be sure to share yo...


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    from start to finish brandon an 5 star was the ultimate truck buying experiance.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your five-star review, Shannon! We're thrilled Brandon provided you with the ultimate buying experience and will be sure to share your kind words with him. Let us know if there is anything else we can assist you with!


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  • Not good

    The whole experience has been a nightmare! I bought my brand new vehicle about 4 months ago and have had nothing but problems from it and when I d...


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    The whole experience has been a nightmare! I bought my brand new vehicle about 4 months ago and have had nothing but problems from it and when I do take it in to get worked on they never have loaner vehicles available so you're left without a ride I've been told my problem is natural with the vehicle I have but yet since I've brought it in they have changed out parts to try and fix the "natural" problem! Then I try to get my radio updated and I can't be seen until a week later for an update!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Owner Bart Properties, Inc.

    My husband and I have bought 4 vehicles (new and used) from this dealership. The experience has always been awesome. They have treated us the sa...


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    My husband and I have bought 4 vehicles (new and used) from this dealership. The experience has always been awesome. They have treated us the same if the vehicle was new or used. We always end up coming back to this dealership! We have been to many dealerships within a 50 mile radius, but it never worked out. Our Sales Rep, Jeremy, has been one of the big reasons we always come back to this dealership. He is honest and fair and really cares about his customers! What a blessing!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great buying experience

    My girlfriend recently purchased a 2016 charger here. Randy Burkey and Stephen Palma were both very friendly and great to deal with. Thanks again...

    Dealer Response

    Congratulations to your girlfriend on the purchase of her new Charger! We're proud of our friendly, professional staff and we look forward to havi...


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    My girlfriend recently purchased a 2016 charger here. Randy Burkey and Stephen Palma were both very friendly and great to deal with. Thanks again to Fivestar Chrysler Dodge Jeep of Warner Robins for a great buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations to your girlfriend on the purchase of her new Charger! We're proud of our friendly, professional staff and we look forward to having you with us again soon!


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  • Satisfied customer

    Very friendly service from everyone involved. Got a good vehicle at a good price.

    Dealer Response

    Thank you for the kind review and coming in to see us. It was a pleasure to help you. We hope you are happy with your new vehicle.


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    Very friendly service from everyone involved. Got a good vehicle at a good price.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the kind review and coming in to see us. It was a pleasure to help you. We hope you are happy with your new vehicle.


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  • Great Customer Service and Loving Five Star

    Eric Searcy really made me fill at ease and provide great customer service with the purchase of my second car in 10 years. Great Job Eric!! Lo...

    Dealer Response

    Thank you for taking the time to give us this great feedback, Sherry! Eric will be glad to hear how much you appreciated his help. We endeavor to ...


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    Eric Searcy really made me fill at ease and provide great customer service with the purchase of my second car in 10 years. Great Job Eric!! Loving my Jeep!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to give us this great feedback, Sherry! Eric will be glad to hear how much you appreciated his help. We endeavor to make all our customers feel so at ease and at home with us. We hope you are enjoying your Jeep and welcome you back at any time.


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  • Cassandra Rainey, Program Manager

    Brandon Rairden offered excellent customer service throughout my car buying experience. He followed up and kept me posted so I would be aware of w...

    Dealer Response

    Thank you for the wonderful review, Cassandra! We are so pleased that Brandon offered you such helpful and attentive service. We work to make our ...


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    Brandon Rairden offered excellent customer service throughout my car buying experience. He followed up and kept me posted so I would be aware of what is going on. It really means when an individual takes the time to provide great service. I love my car and I am truly grateful for the services I received and the. way I was welcomed by Brandon as we entered the building. He went above and beyond to make my purchase go as smooth as possible!!! Way to go Brandon!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the wonderful review, Cassandra! We are so pleased that Brandon offered you such helpful and attentive service. We work to make our customers feel welcome and at ease at our dealership and are thrilled you were pleased with your experience. We hope you will think of us for any of your future car buying needs. Josh Thompson, General Manager, jthompson@fivestaronline.net


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  • Great Customer Service!

    Best car buying experience I've ever had! Delwyn Singletary and the finance staff made my year with the help and patients they had the day I bough...

    Dealer Response

    Sierra, thanks for sharing your review! We're happy to hear that Delwyn took such great care of you. Our team is proud of our friendly, hassle-fre...


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    Best car buying experience I've ever had! Delwyn Singletary and the finance staff made my year with the help and patients they had the day I bought my car. They met all my needs and wants. Really went above and beyond to make the sale happen. I will be a loyal customer after the awesome experience of buying my Jeep.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Sierra, thanks for sharing your review! We're happy to hear that Delwyn took such great care of you. Our team is proud of our friendly, hassle-free service. We look forward to seeing you again, we appreciate your business!


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