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|Wed||7:00 AM - 9:00 PM|
|Thu||7:00 AM - 9:00 PM|
|Fri||7:00 AM - 9:00 PM|
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|Sun||10:00 AM - 6:00 PM|
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I am in my mid 50's and over the years have bought dozens of vehicles. Recently, I was in the market for a very specific used truck. My search kep...
I am in my mid 50's and over the years have bought dozens of vehicles. Recently, I was in the market for a very specific used truck. My search kept getting bigger and bigger. Eventually, I found a perfect match at Subaru Superstore of Chandler, but the dealership was more than 500 miles from my residence. I sent the dealership an internet request for more information regarding the truck. Almost immediately, I received a response from Scott Jenkins about the truck. The email was very thorough and comprehensive. The condition, history and an internet price of the truck was included in the email. Based on the distance between the dealership and my location, I was a more than a little reluctant to pursue a purchase of the truck. I took a chance, flew out to Chandler, AZ, and met with Scott. I can honestly say, Scott is one of the most sincere, honest and trustworthy car salesman I have ever met. We all have an opinion of the "car salesman" and they are not always viewed in the best light. The words that I used to describe Scott were chosen very carefully and not normally used to describe a car salesman. He went well beyond what I was expecting. When I had a concern about a small issue with the truck, he took it back to the service department and the issue was addressed and corrected in just a few minutes. If you are in the market for a "new or used" vehicle, do yourself a favor and check this dealership. The price was more than fair, the finance department was perfect, and the service department was awesome and very knowledgeable. My purchase was well worth the flight and subsequent 500 mile "test drive" back home with my new truck As far as the salesman, Scott, I can not give him high enough praise. He is absolutely in a league all his own.
In my 25 years of going to dealerships to buy vehicles, I have never experienced a phenomena like Tom Darby. At no point did I feel pressure, or a...
In my 25 years of going to dealerships to buy vehicles, I have never experienced a phenomena like Tom Darby. At no point did I feel pressure, or a salesman approach, or that I was treated differently being a woman looking at vehicles. Mr. Darby made this experience a pleasure. He explained the outstanding safety features that Subaru is known for, that simply stand above the rest. Tom went on to explain how the safety features work. It wasn't an overload of information, I left the dealership truly understanding how to use each function. I can't explain how impressed I am with Subaru and their effort at being the top in safety-it is obvious! I do plan to purchase this Legacy, it will be our families first Subaru and I have a strong feeling, it won't be our last. Thank you Tom Darby for being the professional vehicle educator that you are. We will also be looking forward to the new larger SUV that Subaru will be coming out with in the future.
We have never driven with Subaru before, but after working with Tom Darby we can't imagine going anywhere else. We went in with many questions, ne...
We have never driven with Subaru before, but after working with Tom Darby we can't imagine going anywhere else. We went in with many questions, nearly all of which didn't need to be asked by the end of the test drive thanks to Tom's thorough explanations. His kind demeanor and no pressure attitude were so appreciated and you could tell that he genuinely cared about us finding the best car for our needs. If you go to the Subaru Superstore, definitely ask for Tom Darby!