Zeigler Chrysler Dodge Jeep Ram of Downers Grove

New 888-279-8691 Dealer Website
Used 866-906-2874 Email Dealer
Service 877-468-8994

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Reviews

Average Ratings

4.7
105 lifetime reviews.
  • Sales Process

    The process quick by quick and it was easy. Highly recommended

    Dealer Response

    Thank you!


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    The process quick by quick and it was easy. Highly recommended

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you!


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  • Cherokee

    I just purchased a jeep cherokee at zeigler and they were inviting from the start. They went over all of the details from the car to the paperwork.


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    I just purchased a jeep cherokee at zeigler and they were inviting from the start. They went over all of the details from the car to the paperwork.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Unhappy potential customer

    I had talked to liz a few times on the phone about a vehicle i was interested in they ran my credit things were good i set up a day to go in and l...

    Dealer Response

    Melissa, I apologize that you were not satisfied with your experience. Unfortunately, we do not hold vehicle's for anyone until they put a deposit...


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    I had talked to liz a few times on the phone about a vehicle i was interested in they ran my credit things were good i set up a day to go in and look at it i was very excited about it then the night before i looked for it on line and it was gone i called and yep it sold would of been nice to get a call from her so i didnt set the day up to go i was traveling about 1 and half hours and then when i called they gave me to someone else was not happy

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Melissa, I apologize that you were not satisfied with your experience. Unfortunately, we do not hold vehicle's for anyone until they put a deposit on the vehicle. I will inform our Manager's about the miscommunication. If there is anything else I can do, please let me know. Sincerely, Amanda C.


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  • Courteous

    I've never had a better experience than the experiences I've had at this store. The staff is always courteous and caring. The pricing and selectio...

    Dealer Response

    Thank you Nick!


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    I've never had a better experience than the experiences I've had at this store. The staff is always courteous and caring. The pricing and selection has always been great and their always willing to take the extra time to show me they value my business. It's rare that you find a company that cares about you as a consumer. Keep up the great work!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Nick!


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  • Overall Great

    I came in to look into at a new car. I am normally picky so I was expecting to buy that day. I test drove several cars until I came down to the ...

    Dealer Response

    Thank you Kathy!


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    I came in to look into at a new car. I am normally picky so I was expecting to buy that day. I test drove several cars until I came down to the patriot. I was really impressed with the car. Then came the price. It actually was lower than I thought it was going to be. The sale ended the next couple of days and I couldn't come back so I ended up buying the car that night. The sales guy was really awesome to work with and patient.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Kathy!


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  • Service was Great

    Came in to get my tires rotated and they were quick and easy to deal with.

    Dealer Response

    Thank you!


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    Came in to get my tires rotated and they were quick and easy to deal with.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you!


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  • Ziegler Downers Grove

    I appreciate the dependable service I receive when coming in for service, especially when I stop in without an appointment for an oil change. Not...

    Dealer Response

    Thank you!


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    I appreciate the dependable service I receive when coming in for service, especially when I stop in without an appointment for an oil change. Not a problem. Relax and enjoy a cup of coffee and then my car was ready. Thanks for making me me feel so welcomed

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you!


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  • Experience

    My husband and I were looking for a certain used jeep cherokee. zielger actually had it. the sales team was helpful and the customer service was e...

    Dealer Response

    Thank you!


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    My husband and I were looking for a certain used jeep cherokee. zielger actually had it. the sales team was helpful and the customer service was excellent. we ended up not buying the car because of financial reasons but the overall excellent was great!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you!


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  • Great Group

    Customer service is great. They did everything I was looking for in a car.

    Dealer Response

    Thank you!


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    Customer service is great. They did everything I was looking for in a car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you!


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  • Too many Games

    I emailed them and confirmed a time to stop by and test drive a car. When I arrived, one of the sales reps had taken it to lunch, and I'd have to ...

    Dealer Response

    Larry, I apologize that you are not satisfied with your experience. I would like to investigate your situation personally. If I may ask, what is y...


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    I emailed them and confirmed a time to stop by and test drive a car. When I arrived, one of the sales reps had taken it to lunch, and I'd have to wait 30-45 minutes for it to return. As I had already test driven the same car at other dealerships, I just wanted to talk pricing, as I was purchasing a car that day. They told me there was no negotiation on the price, and I left and headed home. They called back 45 minutes later asking me to come back in, as the car was now there, and then over the phone were willing to drop their price. I hate playing games, especially when the dealership was 45 minutes away from home. They called me about 10 times over the next day and a half before I told them I had purchased elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Larry, I apologize that you are not satisfied with your experience. I would like to investigate your situation personally. If I may ask, what is your last name? Please let me know. Sincerely, Amanda C.


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