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I worked at that same dealership selling cars until 1985 when I received a job offer to come to San Francisco and work for The Tom Price Dealership Group. Working with Tom Price I progressed through many different levels of management until I became the General Manager and a Partner at Lexus of Serramonte in August of 1989. Having been in the car business for almost 30 years I try and live by this simple philosophy. Hire good people, give them the opportunity to continue to learn and grow, make sure all of our team members treat each other with respect. Create an environment where people enjoy working, it is much easier to provide great service when you like what you do. When we provide great service our clients will surely return and recommend us to their friends and family. When that happens, we will all be successful.","emailTxt":"jdriebe@foranyauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/f1bcd0e235b1.jpg","drDealerId":18071,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":378021,"personPtyId":38144281,"firstName":"Mariama","lastName":"Kotobalavu","titleText":"Service Greeter","emailTxt":"mkotobalavu@foranyauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/5f6bdc88a945.jpg","drDealerId":18071,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":263856,"firstName":"Mark","lastName":"Seese","titleText":"Parts Specialist","emailTxt":"mseese@foranyauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/7a8fd20490eb.jpg","drDealerId":18071,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":247931,"personPtyId":38144292,"firstName":"Peter","lastName":"Ngo","titleText":"Parts Manager","emailTxt":"PNGO@FORANYAUTO.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/4e9d6d5969f9.jpg","drDealerId":18071,"dealerEmpStartDtUtc":"1091318400","industryStartDtUtc":"1091318400","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":132597,"personPtyId":38141544,"firstName":"Ashley","lastName":"Caldwell-Richey","titleText":"Service Consultant","shortBioText":"Hello my name is Ashley Caldwell. I have been a dedicated team member since October of 2010. I enjoy watching movies, spending time with friends & family and traveling on weekend getaways to Lake Tahoe or San Francisco. I am originally from the Elk Grove/Sacramento area and currently I live in Galt, just south of Elk Grove. During my free time I can be found in Old Sacramento enjoying the river and shopping or spending time with my husband. I look forward to providing you with truly exceptional customer service.","emailTxt":"acaldwell@foranyauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/5feb7308f9fc.jpg","drDealerId":18071,"dealerEmpStartDtUtc":"1285891200","industryStartDtUtc":"1022889600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":483850,"personPtyId":38140042,"firstName":"Lee","lastName":"Mahoney","titleText":"Business Development Director","emailTxt":"Lmahoney@foranyauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/604d637edf28.jpg","drDealerId":18071,"industryStartDtUtc":"807235200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":332235,"personPtyId":38130347,"firstName":"Audrey","lastName":"Haynes","titleText":"Service 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INFINITI of Elk Grove

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 AM

INFINITI of Elk Grove Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 AM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2009

We have a dedicated sales staff with many years of experience satisfying our customers' needs. Feel free to browse our i

...

nventory online, request more information about vehicles, set up a test drive and/or inquire about financing! We look forward to serving you!

"INFINITI of Elk Grove is California's #1 customer rated INFINITI dealership in 2014 and 2015 per DealerRater!"

Reviews

4.9 out of 5 4.9
708 lifetime reviews. Includes reviews of INFINITI of Elk Grove from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 8, 2018

    What can I say....I must really love Infiniti of Elk Grove because this is our second car purchase here!! Alexis, our sales person was great & helpful... with our purchase. I???m one happy camper with my brand new 2019 QX50!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Luvkyducky209,Thank you so much for the awesome review. We are so glad Alexis was there to ensure you had a smooth and easy car-buying experience. We ...are truly appreciative of you and your loyalty. We look forward to seeing you again, but until next time, enjoy your new 2019 QX50!


    Worked with:
    William Ng

    Sales & Leasing Consultant

    (5.0) 78 reviews

    Alexis Renteria

    Sales Consultant

    (5.0) 6 reviews

  • 5.0 out of 5
    December 3, 2018

    This is our third car from the same dealership, one Mazda and two Infiniti's. Every time was a very positive experience, which I have never said before... about buying a car from anyone! I cannot say enough about the owner of this dealership as he obviously trains his people to be polite and professional as well as knowledgeable and informed. Mo was exactly what I described above - he took me out to the lot where the car was that I wanted to see. He called me the next day when it was ready to test drive and when I wanted to consider it, he suggested others. He tried hard to find exactly what I wanted and found a car that was coming in within a couple of days. He was right, I loved it! He spoke with Steve and they worked on the price together. I came back after the car had arrived, had been detailed and test drove it. He was right, it was just what I wanted. He was patient, always stayed in touch with me without being a bother and was able to answer all of my questions. The entire group at Infiniti of Elk Grove were very pleasant and helpful. I have no hesitation in recommending them to anyone. I applaud John Driebe - you do a great job of training your employees! Your employees respect and appreciate you. We will be back!

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steve,Wow, thank you so much for taking time to share your experience with us. We truly appreciate you and your loyalty. We know that car-buying is a ...stressful situation, but we want to make it as smooth and easy as possible. We look forward to seeing you again and hope you enjoy your new vehicle!


    Worked with:
    Mohammed Mossa

    Sales & Leasing Consultant

    (5.0) 59 reviews

    Steven Adragna

    General Sales Manager

    (5.0) 31 reviews

  • April 23, 2017

    Christian GOnzalez was our sales person, very nice and very helpful with a lot of knowledge. Got us what we wanted as soon as we saw him and got the car... of our choice. I will recommended Christian to all our family and friends.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review. We appreciate your business and wish you many happy miles in your INFINITI Q50!

  • 5.0 out of 5
    November 30, 2018

    A1 service, great cars and great staff, professional service, definitely will recommand it to family and friends , very friendly, easy to deal with, you... guys are awesome

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mustafa1992,Thank you so much for the wonderful review. We are so glad we could be there to ensure you had smooth and easy car-buying experience. We a...re truly appreciative of you and your business. Until next time, happy motoring!


    Worked with:
    Mohammed Mossa

    Sales & Leasing Consultant

    (5.0) 59 reviews

  • 5.0 out of 5
    November 29, 2018

    Best sales force never pressured by mr Mossa 2nd car leased from Elk grove Infiniti amd have not been disappointed with the staff professionals highly... pleased

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gary par 72,Thank you so much for the awesome review. We are so glad we could be there to ensure you had a smooth and easy car-leasing experience. We ...look forward to continuing to assist you for many years to come. Until next time, happy motoring!


    Worked with:
    Mohammed Mossa

    Sales & Leasing Consultant

    (5.0) 59 reviews

    William Ng

    Sales & Leasing Consultant

    (5.0) 78 reviews

  • 5.0 out of 5
    November 27, 2018

    I have been looking for a new car for a few months, and many of my dealership experiences have been less than impressive. Last night was an unexpected... exception! I had never driven an Infiniti, and decided to stop by and try one of the SUVs. Cooper greeted me immediately, and did a great job explaining the options. He was patient with all of my questions, and took me on two great test drives. Once I decided I wanted the QX60, I was dreading the back and forth to make a deal. It turns out there was nothing to worry about! Steve was amazing. He gave me his best price out of the gate, which was exceptional. He finished the paperwork with lightning speed, and had me on my way in no time. Farhan in Finance was excellent, too! I truly cannot say enough positive things about my experience with Infiniti Elk Grove. Keep up the good work! I will sending anyone who will listen your way! Thank you, and happy holidays! (P.S. Cooper needs a box I can check!)

    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow, thank you for taking time to share your awesome experience with us. We are so glad we could be there to ensure you had a smooth and easy car-buyi...ng experience. We truly appreciate you and your business. Welcome to the INFINITI of Elk Grove family!


    Worked with:
    Steven Adragna

    General Sales Manager

    (5.0) 31 reviews

  • 5.0 out of 5
    November 17, 2018

    We have been getting our 2009 M35 serviced at Infiniti of Elk Grove since it was new. Ashley took over as our Service Advisor when she first started with... the company. She has always done a great job, making sure our car was done on time and that everything we asked was completed to our satisfaction. Ashley always contacts us if there is any change to the original order. She is upbeat and cheerful and does a great job. We're thankful that she is our Service Advisor. :)

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    correene,Thank you so much for your wonderful review. We are so glad Ashley is there to ensure you have a smooth and easy servicing experience. We are... truly thankful to have you as a customer. We look forward to seeing you again, but until next time, happy motoring!


    Worked with:
    Ashley Caldwell-Richey

    Service Consultant

    (4.9) 47 reviews

  • 5.0 out of 5
    November 10, 2018

    This is my 3rd Infiniti from this dealership...I love it here...I recommend everyone to come here...it???s the best experience...every one here is extremely... helpful and knowledgeable...I will drive any buy an Infiniti

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sophiapho, Wow, thank you so much for taking time to share your experience with us. We are so glad we could be there for your car-buying experiences. ...We truly value you and your loyalty. Congratulations on your new INFINITI!


    Worked with:
    Mohammed Mossa

    Sales & Leasing Consultant

    (5.0) 59 reviews

  • 5.0 out of 5
    November 7, 2018

    The car salesmen Mohammed was thorough n answer my questions n any anticipated concerns. His professionali n patience assisted me with my anxiety of... purchasing a vehicle. Love Infiniti n I will recommend friends.

    4.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rober1ao,Thank you for the positive review. We are so glad we could assist you in finding the right car you were looking for as smoothly and easily as... possible. Enjoy your vehicle and happy motoring!


    Worked with:
    Mohammed Mossa

    Sales & Leasing Consultant

    (5.0) 59 reviews

  • 5.0 out of 5
    October 30, 2018

    We had a really good car-buying experience here. The sales and finance people were direct communicators and very likeable. We drove away satisfied. ... When we realized we left our baby???s favorite cd in the car we traded in, they promptly mailed it to us.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Emily K, Thank you so much for taking time to share your review with us. We are so happy we could be a part of your car-buying experience. We are also... glad we could get your CD back to you. Until next time, happy motoring!


    Worked with:
    Mohammed Mossa

    Sales & Leasing Consultant

    (5.0) 59 reviews

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