Stanley Chrysler Dodge Jeep RAM - Gatesville

3.2 out of 5 3.2
Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 8:00 AM - 2:00 PM

Stanley Chrysler Dodge Jeep RAM - Gatesville Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2012

Established in 2001 and owned by the Stanleys, Stanley Auto Group is a Texas leader in automotive retailing and proudly

...

serves its communities with 11 hometown dealerships providing sales, service, parts and collision services. The Stanley family of franchised dealerships are 100% domestic and include the brands of Ford, Lincoln, Mercury, Chevrolet, Buick, GMC, Dodge, Chrysler and Jeep. We look forward to hearing from you and helping you in your next vehicle purchase!

"Bring your family to ours!"

Service

Oil, Filter Change

$39.95 and up*

Oil, Filter Change (Premium)

$65.95 and up*

New Tires

$99.99 and up*

Fluid Top-Off

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.2 out of 5 3.2
103 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 23, 2019

    i would definitely recommend Rick Johnson @ Stanley Auto Group. He was beyond friendly. he made us feel like family. We weren't just another sale.

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dennise, thank you for your awesome 5-Star rating regarding Rick Johnson! It's our pleasure in serving you. We appreciate you taking time out of your ...day to let us know how we're doing. Thanks again!

  • 1.0 out of 5
    November 22, 2019

    Our experience was awful. We called to confirm the car we were interested in was there and the price. We were told the car was there and to bring a screen... shot of the price we saw on line so that they would price match it. We drove 40 miles to dealership with cash in hand and suddenly the price was $2000 more than their web price on cars.com and their website. There was no negotiating with the manager. We left. Felt like a bait and switch. This dealership certainly lives up to the reputation of used car sales men. Slimey!

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Jody, please know we take your 1-Star review seriously and would appreciate the opportunity to speak with you. Our General Manager, Tony Baker, will b...e reaching out to you with the contact information we currently have in our database. If for any reason you missed his call, please reach out to him directly at (817) 964-0890 or you can email him at tbaker@stanleyautogroup.com, at your convenience. Thank you for your time. We look forward to speaking with you.

  • February 20, 2019

    My husband went in to purchase a used truck. The internet price was different than the price he was quoted on the lot- though disappointing this wasn’t... our problem. While he was discussing the pricing with the sales associate, another associate (who we think was the sales manager but not sure) walked up and said, “before I watch 2 idiots collide, let me step in here.” My husband was shocked that he was just called an idiot. He tried to continue talking to his salesman because he was truly ready to buy, but this manager was so rude he ended up walking out. We will never shop here again. The salesman, a younger gentlemen was great and friendly and should be commended.

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Mrs. Anderson, Our General Manager, Tony Baker, has reached to you guys with the contact information that we received late yeaterday from your Husband.... Please reach Tony at (254) 248-3000 or you can email him directly at tbaker@stanleyautogroup.com when you have a chance. Thank you.

  • 5.0 out of 5
    November 2, 2019

    They worked very hard to help us get the vehicle we wanted and Roy and Isaiah took good care of us and made sure we were comfortable and happy through... t his entire process.thank you,Isaiah and Roy you were both wonderful!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Roy, thank you for taking the time to share your experience regarding Isaiah and Roy. We are pleased to know you enjoyed your purchase experience. Tha...nks again!

  • 5.0 out of 5
    October 23, 2019

    Rita and Daniel made the entire process of buying my Dodge Durango a breeze! They got me a great deal for me and family! I highly recommend them to anyone... in the market for a new or used vehicle.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Charlotte, thanks for the awesome 5-Star rating. We are so glad to hear that Rita and Daniel made the entire process a breeze and even better, you got... a Brand New Dodge Durango!!! We appreciate you sharing and thank you for giving us the opportunity to serve you.

  • 5.0 out of 5
    October 15, 2019

    Working with Rick Johnson ensured a great buying experience. Rick was very professional and used a no hassle sales approach. I felt very comfortable working... with him. I am very satisfied with my experience. Thank you, Rick!

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    4.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your 5-Star rating regarding Rick Johnson and your experience! We couldn't be more grateful that you took the time to write this review ...about your visit with us! We strive to provide our customers with a car-buying experience they can't receive anywhere else and we're so proud that Rick provided just that to you.

  • 5.0 out of 5
    August 31, 2019

    Tim trawick was very helpful. He was excellent with the customer service and making us all laugh. He was great with the test drive. We just really enjoyed... the experience.

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donnie, thank you for your awesome 5-Star rating regarding Tim Trawick. It's our pleasure in serving you! We appreciate you taking time out of your da...y to let us know how we're doing. Thanks again!

  • 1.0 out of 5
    January 10, 2019

    Service department is extremely slow and we always have to take our vehicle back because the repair wasn't done right. A simple oil change takes all day... even with an appointment.

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We're sorry that your experience with our dealership did not meet your expectations. We would appreciate the opportunity to speak with you in greater ...detail to learn more about your experience. Please reach out to our General Manager, Tony Baker at (254) 248-3000 or you can email him directly at tbaker@stanleyautogroup.com when you have a chance. We appreciate your honest feedback and look forward to turning around your experience!

  • 1.0 out of 5
    January 10, 2019

    Purchased a used van for my daughter. The van from the 2nd day had issues. We were promised another vehicle. No vehicles available. Go figure.

    1.0 out of 5
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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Our Executive Manager, Chris Koster, would appreciate the opportunity to speak with you in greater detail to learn more about your experience. We want... to learn what we could have done differently. Chris will be reaching out to you with the phone number we have in our system, today. If for any reason he missed connecting with you, please feel free to email him directly at ckoster@stanleyautogroup.com. Thank you for your time.

  • 3.0 out of 5
    July 31, 2018

    I was looking to get into a cheaper payment and be able to have room for car seats. Jeremy and Courtney helped me and found a journey and I even picked... the color and features. They were great on getting what I "thought" I wanted. The next day I let Jeremy know that I was not happy with the car due to it was too small and missing features that I didn't think about before. Two days after that, Friday, I let him know again how extremely UNHAPPY I was with this car and that I wanted back in a truck. I was told that there was not anything that could be done and I would need to drive it for a year or so and then trade it in. Saturday, I spoke with Courtney and told him I wanted a truck and that my daughter could trade her car in for the journey and I was aware that my payments would not be as low as we got them. On Monday, I was told that nothing could be done until the title work is done, which is 2 more weeks. So then, I will have been miserable in this car for 3 weeks, putting miles on it and lowering the value of what they can give me as trade. I do not feel that they have done all that can be done, especially for a loyal customer, as myself. This is the 4th purchase that I have made from this dealership and it is probably the final purchase my family will make there! I already have another dealership working on getting me in a truck and my daughter in the journey. It's a shame that Stanley Dodge could not make sure I was 100% satisfied after the sale! I do not recommend a dodge journey for anyone with car seats!!

    4.0 out of 5
    Customer Service
    2.0 out of 5
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    3.0 out of 5
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    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Carol, we are grateful that you took the time to rate your experience with our dealership 3-Stars. We strive to make every customer's experience worth...y of a 5-Star rating. Our manager would appreciate the opportunity to speak with you in greater detail to learn more about your experience. We want to learn what we could have done differently to ensure the next experience will be a 5-star rating. Robert Abernathy can be contacted at 254-248-3000.

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