Bay City Motors

I do not recommend this dealership to anyone. Hopefully you don't have to deal with shady and condescending owner Binh Nguyen if you do decide to... purchase a vehicle there. He is horrible and rude! Watch out for him. after my car was totaled, I had to get my warranty and GAP insurance refunded. The paperwork on my warranty indicated that it was my responsibility to request cancellation, so I did. The GAP Insurance specifically indicated that I needed to contact the dealership to request the refund. I went into the office and was told it would be done. three weeks later, I hadn't heard anything - so I went in again to be told by Binh/Ben that it had been processed and I just had to wait. Same thing happened a third time, only this time I called and was told by Binh/Ben that they had never received confirmation that their cancellation request was received. But good news! It was now done. How rude is that! So, it has now been 3 months and I am still waiting. I called and spoke with Ben again today and he informed me that it wasn't his job to call the gap Company To make sure it was being processed. First of all, the paperwork said it was the dealerships responsibility to file the cancellation. Why would I call? He was so rude about it. 'Oh I'll just drop what I'm doing and call I guess'. If you read the reviews, you can tell which ones he had his friends write up for him and which ones are fake. Regardless, good luck having to deal with that punk. Next call - BBB and the state.

Went there to look at cars. No buying pressure and there is friendly service to test drive anything you want with no pressure. Their cars are clean.

This place was great, the staff is professional, the dealership was clean and comfortable. I really appreciate all the help that Vivian provided. She... really made the purchase much easier. I was offered a very good rate for financing the vehicle. I will recommend this place to my friends.

As soon as they run into any finance difficulties.. they dont respond or stop calling ..instead of options they dont care to try to help the customer

Saw their ad on craigslist or cars.com. Called to setup an appointment same day. Test drive went well and credit union approved of the car. They worked... with me to make the price match what my loan would be. No aggresive sells pitch and easy going atmosphere. Of course as with any used car you should have it looked at by a 3rd party but I didn't have the time and everything is still running strong. The Carfax report was very thorough. Thank you.

Before you agree to anything please take the car to a mechanic and have it checked. I purchased a vehicle from them and literally 1 month to the day, the... motor dropped a valve blowing the engine. The car now requires a new engine even though they advertised the car as in perfect running condition, no mechanical issues and like a new car because it was so well taken care of. I understand that, that is the risk you take buying a used car but I am now paying for a car that is not worth half of what I am stuck paying for it. Selling vehicles like this to unsuspecting clients, I am honestly surprised they have not been shut down and I as well will be reporting them to the BBB.

Usually just look up a car online, then bring cash.. but this place fill craigslist with ads, and doesn’t list mileage on their cars. A waste of... time as all the cars were super high miles and priced above book.

Terrible dealership. Tried emailing twice inquiring about a vehicle. Completely ignored me and never responded. I would steer people away from this dealership... if I was asked my opinion. Too lazy for me

Contacted this dealership via email about a car they have post on cars.com the price look good but no info about the miles. So I emailed them and 2 weeks... later no response?!?

Bought a truck from Joe, needed a nice truck for work, just needed an upgrade and this dealer had what I needed. Joe helped me with all the paperwork... and negotiating. I got a very nice, clean, well running truck, im very happy.