Bay City Motors

This place was great, the staff is professional, the dealership was clean and comfortable. I really appreciate all the help that Vivian provided. She really made the purchase much easier. I was offered a very good rate for financing the vehicle. I will recommend this place to my friends.

Contacted dealership via cars.com regarding a vehicle in which I was interested. No response whatsoever. Great way to establish customer relationships! Not.

Very UNPROFESSIONAL! I found their lot trough cars.Com, I had requested for an inventory on a car and never got a response. It wasn't until i called them that they finally answer if they had the car or not.After that, they requested for me to summit a credit financing application and again did not heard from them until i called them back. Just to say "will get back to you" and again they did not. I called the next day to speak with the person who was helping me and they LIED about him showing up. They said " he will be here in about 30mins" called an hour later and he was no where to be found. To top it off the second person who i spoke with said to me: "i cant help you am busy right now with some one else thank you for calling" and proceed to hang up. If this is a way to take care of their customers and embrace their website motto they are far from it.