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Reviews

Average Ratings

5.0
8 lifetime reviews.
  • Amazing Dealer

    I could not believe the exceptional quality of vehicle and the service that I received. They truly treated me right and made me feel very special....


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    I could not believe the exceptional quality of vehicle and the service that I received. They truly treated me right and made me feel very special. Way to go Empire. Danny, Russ and Alex were helping me and from now on I will only buy all of my used vehicles from there. Thanks a lot guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fantastic experience

    I recently purchased a 2006 Mercedes ML 500 from this dealership and I am extremely impressed. I called Alex and asked about the vehicle and for ...


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    I recently purchased a 2006 Mercedes ML 500 from this dealership and I am extremely impressed. I called Alex and asked about the vehicle and for a carfax, he immediately sent it over. I then went to look at the car and could not believe what impeccable condition it was in. He told me that I needed to come back for the inspection because the shop where they have the vehicles inspected was backlogged. As part of the deal I asked if he could get me a second key for the car which he did. I called back a few days later to ask a question about the driver's door lock not working, he responded when your key comes in and you have your inspection come back and we will take a look. A week later, Alex delivered a brand new Mercedes key which is extremely expensive, my car passed inspection which was done at a Meineke so it was legit and he inspected the door lock and told me it needs a new actuator which he is going to order from Mercedes and call me to schedule a time to install it. This is not a branded dealership but a private independent dealership. Last week I also bought a new C300 4matic from Fort Washington Mercedes Benz. Honestly, I felt 100% better about buying from Empire Motors and was treated so much better buying a 2006 than I was buying a 2016. I highly recommend this dealership to anyone looking for a great quality used car. Please remember, these are used cars and they will most likely need some work. Do your research before buying any car to see what the issues were and plan accordingly. I already know that 2006 for the M-Class was a dicey year for this model, but out of all the M-Class' from this model year, this was the cleanest, highest quality available as shown by the carfax, the in person inspection and confirmed by my mechanic. I have read these other ratings and it is very sad if what these folks experienced is true. I can only offer up my inspection and relay that Alex and his team were professional, pleasant, prompt and stood behind the vehicle even though it was purchased "As-Is". These guys are great and they are worth a look.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Friendly Staff

    The staff was very friendly and made you feel confident in the choice you were about to make. They delivered my car to me which was awesome and th...


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    The staff was very friendly and made you feel confident in the choice you were about to make. They delivered my car to me which was awesome and the car is exactly as described online. Would definently buy from Empire!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Honest Dealer

    Bought an 04 Volvo from Empire. The car had some problems a couple weeks later but Alex the owner and his son Daniel fixed the brake hose that ble...


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    Bought an 04 Volvo from Empire. The car had some problems a couple weeks later but Alex the owner and his son Daniel fixed the brake hose that blew free of charge. The vehicle was bought without a warranty so it goes to show that it is an honest and honorable place to buy a used vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very honest dealer

    I found the car advertised on cars.com, and being not far away from this dealer I've decided to check it out. The car was exactly as advertised, a...


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    I found the car advertised on cars.com, and being not far away from this dealer I've decided to check it out. The car was exactly as advertised, and the dealer was very honest and easy to deal with. If I didn't like the car for any reason, the dealer offered me to locate another car that I like. In addition to his own cars, his website has access to many more auction cars that he is able to get quickly for his customers. Full 5 star rating to this dealer!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Quality dealer!

    Seller helped 100% with the transaction. Allowed the deal to be made smoothly with no issues. Very happy to deal with these guys and will be comin...


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    Seller helped 100% with the transaction. Allowed the deal to be made smoothly with no issues. Very happy to deal with these guys and will be coming back next time I need a vehicle. These guys definitely don't play around! A+++

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service!

    Smooth transactions. Good people to deal with. Extremely happy with my vehicle, exactly as they said it would be and exactly as pictured, absolute...


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    Smooth transactions. Good people to deal with. Extremely happy with my vehicle, exactly as they said it would be and exactly as pictured, absolutely no surprises. Will most definitely come back to them when I am in need for a new car. Would recommend to anyone looking for a good quality used car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Seller was very helpful

    Seller helped proceed with the deal, making it very easy to buy the vehicle. Deal went smoothly and car is great, exactly as descried!!


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    Seller helped proceed with the deal, making it very easy to buy the vehicle. Deal went smoothly and car is great, exactly as descried!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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