New 877-278-0125 Dealer Website
Used 877-744-5336 Email Dealer
Service 866-943-0808

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Reviews

Average Ratings

4.9
Average based on 137 reviews.
  • Excellent customer service.

    The dealership was incredibly professional, courteous, and helpful in every aspect of the purchase. They really strive to do right by their custo...

    Dealer Response

    Thank you, Eric. We take our reviews seriously and are delighted to hear about your visit. Thank you for this feedback!


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    The dealership was incredibly professional, courteous, and helpful in every aspect of the purchase. They really strive to do right by their customers, and if there is a problem, they will do everything they can to make it right.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Eric. We take our reviews seriously and are delighted to hear about your visit. Thank you for this feedback!


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  • Rating of service

    They were very helpful on what I really need at this time. Knowing that it would take a long time I was offered a loner car until mine was ready....


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    They were very helpful on what I really need at this time. Knowing that it would take a long time I was offered a loner car until mine was ready. I would recommend you for repairs.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent service

    Excellent service, as usual! My car was finished way before I expected it and they reviewed my needs for the future to keep it running smoothly.

    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Melanie! Thank you so much for choosing Matt Ford Sales Inc as your first cho...


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    Excellent service, as usual! My car was finished way before I expected it and they reviewed my needs for the future to keep it running smoothly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Melanie! Thank you so much for choosing Matt Ford Sales Inc as your first choice for service!


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  • Josh Drummond's service at Matt Ford.

    Superb service, great pricing, efficient signing! Josh Drummond was friendly, super competent and extremely helpful in the buying process. Thanks...


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    Superb service, great pricing, efficient signing! Josh Drummond was friendly, super competent and extremely helpful in the buying process. Thanks again. I will return.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great car buting experience

    Mike was awesome to work with. He took the time to answer all of the questions honestly and he was able to find me exactly what I was looking for...


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    Mike was awesome to work with. He took the time to answer all of the questions honestly and he was able to find me exactly what I was looking for. Next purchase will be from there.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great sales experience!

    This was my second out-of-state vehicle purchase from Matt Ford. With the help of Ryan Matt and Geoff, they were able to get my "new to me" Jeep G...

    Dealer Response

    Erica, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Matt Ford Sales Inc...


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    This was my second out-of-state vehicle purchase from Matt Ford. With the help of Ryan Matt and Geoff, they were able to get my "new to me" Jeep Grand Cherokee just as I wanted! The finance portion ran smoothly and my vehicle was delivered in pristine condition! Thank you again to the Matt Ford Sales team!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Erica, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Matt Ford Sales Inc, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Joshua Drummond

    Joshua made everything easy and was very nice to work with. Got me in a new car with no problems at all!

    Dealer Response

    Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you so much for being one of our valued guests...


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    Joshua made everything easy and was very nice to work with. Got me in a new car with no problems at all!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you so much for being one of our valued guests and we look forward to your next visit!


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  • Buy your vehicle from Matt Ford

    Very pleasant car buying experience. Helpful, friendly and no pressure sale.


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    Very pleasant car buying experience. Helpful, friendly and no pressure sale.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • grwt experience

    I live in blue springs, missouri roughly 3 miles from another ford dealership that has mistreated our family several times in the past so we refus...


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    I live in blue springs, missouri roughly 3 miles from another ford dealership that has mistreated our family several times in the past so we refuse to go there anymore. I have also tried other local dealers for service and repairs and they seem sub par. My wife took her flex to Matt ford and was very pleased with the service and kindness of the staff. I recently had my f250 in for service and was very pleased with everyone. Especially the tech working on my truck. He was very knowledgeable, polite and respectful. They have earned a customer for life!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New car purchase

    Most enjoyable experience I've ever had buying a car.

    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Gregory! If you have any additional needs or questions, we will ...


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    Most enjoyable experience I've ever had buying a car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Gregory! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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