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Reviews

Average Ratings

4.9
119 lifetime reviews.
  • Above and Beyond

    Hadn't bought a car in 15 years. Never did I expect the royal treatment upon arriving at the Vaden Dealership. Skip greeted us as we got out of ou...

    Dealer Response

    Liz Novak we are happy to hear you received the royal treatment during your experience, we thank you for your feedback and Welcome to the Vaden fa...


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    Hadn't bought a car in 15 years. Never did I expect the royal treatment upon arriving at the Vaden Dealership. Skip greeted us as we got out of our car and were served by Sylvia, Josh and Sean at the appropriate and continuous passing of the guard. Engaged with another at the time, Sylvia turned us over to Josh who showed us every choice we could possibly have made (since my husband and I were at odds on the make and model). Josh was patient, enthusiastic, and humorous answering all our questions. When our choice was made, he turned us back to Sylvia who after answering at least 100 more questions, made our sticker shock shakes turn to smiles. Leasing was the best choice for us all the way around. While a short time was needed before we were to see Sean in Finance, and Sylvia finished the paper work, Skip came over and engaged us in conversation. Sean ran through the financials (like the wind) and we were back to Sylvia and Josh who made us feel like family leaving the showroom. Sylvia is a super and knowledgeable Sales Rep with years of experience with a quality dealership. We can't say enough about Vaden and the sales representatives. Three days later when we needed help, the service was again quick and superior.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Liz Novak we are happy to hear you received the royal treatment during your experience, we thank you for your feedback and Welcome to the Vaden family!


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  • Mrs. Lamar

    Excellent service I was able to get in and out quickly


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    Excellent service I was able to get in and out quickly

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Becoming aggravating review

    Great oil change! People don't like to be forced to write during a review...


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    Great oil change! People don't like to be forced to write during a review...

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service

    Changed agreement on service when had oil change service. Requested a call from management. Still waiting for return cap.


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    Changed agreement on service when had oil change service. Requested a call from management. Still waiting for return cap.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Loose oil cap

    Very friendly service and had problem repaired in no time.


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    Very friendly service and had problem repaired in no time.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • David Engels

    good service, didn't take to long, waiting area comfortable


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    good service, didn't take to long, waiting area comfortable

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Mr. Jim Reed

    Excellent treatment all staff was friendly and helpful.


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    Excellent treatment all staff was friendly and helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2017 Equinox

    Your Sales staff did an Outstanding job finding the vehicle I wanted. They went above and beyond when it looked like what I wanted wasn't availabl...


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    Your Sales staff did an Outstanding job finding the vehicle I wanted. They went above and beyond when it looked like what I wanted wasn't available, but they persevered and found it. Hats off to Dwayne Smith and the rest of the sales staff!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent staff, excellent service!

    The staff was very friendly and knowledgeable about what vehicle would best fit my needs. It may have been a long day at the dealership but that w...


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    The staff was very friendly and knowledgeable about what vehicle would best fit my needs. It may have been a long day at the dealership but that was due to circumstances beyond any control. My wait time was abnormal and therefore not factored into this review! Great service, great staff, excellent experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Caden of Beaufort,S.C.

    Good, friendly employees and fast work to service your vehicle


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    Good, friendly employees and fast work to service your vehicle

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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