Bad sales rep
Bought a truck from Jr at NAP made us sign papers for gap insurance saying financing might make us have it on. The seller had us send our copy of paper work back and wont send a new copy of it. He put the gap insurance on our loan and cost us more money when I told the seller we didnt want the gap insurance and the seller got mad that we didnt want it. Brake and headlight was out of it we had to fix it. Seller was friendly till the truck was sold now when we try and contact him he is being a total dick to us
I advise you not to buy vehicles from here
I would never recommend this dealer to a friend or anybody. I was trying to buy a 2015 Dodge Ram they couldn't get the loan for it and then try to get a loan over and over and over and they ran my credit down like 50 points the salesman didn't put my phone number in the system so they came and got the truck on a Saturday morning with all my tools in it to get to Sandy when I went to go get my tools my hitch was gone they stole my Dewalt impact. Missed all my lighters out of the truck they stole my air buds. Did they pretty much call me a liar and said that that stuff wasn't in there I know xxxx well what was in that truck. Still only a man's livelihood still his tools for work this place is a joke. How to pay for the toll because the stupid xxx salesman did not put my number in the system and I'll have to pay for all the miles I do not recommend this place at all the whole place is a joke everybody in there! that's what they about petty theft the s*** out you. Still Men's Work tools is ridiculous. The act like that stuff was never in there I know I'll never see it again it's a horrible xxx company do not buy a car from here
Bought a lemon
Never have I been lied to so much. The absolute worste experience EVER! Im still paying for repairs on a truck that I spent 45k on. Everyone Ive encountered at NAP has been so full of BS its unbelievable. I could go on for pages about the fraud that goes on at NAP. I eventually had to get a lawer. Small claims court now. Wasting more time with these guys. So dissapointing.
shopping for a used car
While shopping for a used car, I had the pleasure of working with Chase Hemingway. I found him to be both professional and very knowledgeable and will definitely be back when ready to buy.
Great customer service.
We decided to trade in our two used vehicles for two new used ones. I'm so glad we did. They went out of their way to make us happy. We've been to a lot of used car lots and have never been treated right. I recommend NAP Sales in Murray if you are looking for a new car. The sales staff was great. The salesman we worked with was Mike M. He was easy to work with. If you are shopping around for a new ride check them out.
We would like to Thank Cody and team, Joseph. We were treated excellent. They worked with us to get great financing, and courtesy was wonderful. We walked out with the car we saw online at their dealership.
Great service! Would reccomend to anyone! Great sales service!!
Needed a reliable car for hubby, Cody and Chris listened to us and found a car in our price range, even did a bunch of work on it for us before they let us take it home, to ensure we were getting a safe and reliable vehicle. They were kind and thoughtful.
3rd purchase would buy from here again
This is our 3rd time buying a vehicle from NAP in Murray. They always take care of us and give us a good deal
great customer service
customer service was awsome and our sales was very nice and helpful. Everyone at Nap are very nice people.