#1 Cochran Volkswagen of South Hills

New 866-963-8176 Dealer Website
Used 866-906-8281 Email Dealer
Service 866-726-6104

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Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed
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Reviews

4.6
185 lifetime reviews. Includes reviews of #1 Cochran Volkswagen of South Hills from DealerRater.com
  • A good feeling. Exceptional staff.

    The best way to describe my experience here was an easy, stress free one. I had no doubt that the price on the vehicle I was purchasing was upfron...


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    The best way to describe my experience here was an easy, stress free one. I had no doubt that the price on the vehicle I was purchasing was upfront and honest due to the research done by the Cochran team. (I did my own research prior to stepping into the dealership and it was exactly what they had, so their numbers were right on!) I told them what I was looking for and my budget and they seamlessly matched the right vehicle at the right price. The staff was great. Marty was very knowledgeable about the vehicle and even was there when I stopped the next day with a few more questions! In addition, the customer service rep at the front even provided me with some brochures and info. The finance manager made the paperwork portion easy. The Manager, Paul Kaseman, was genuinely concerned about my satisfaction with the VW I chose. I LOVE my new car and the team at #1 Cochran was exceptional.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • VW 80000 Mile Service, Transmission Fluid Service

    Excellent service. Loaner car provided due to the length of time for transmission service. Great interactions with service staff.

    Dealer Response

    We're glad to hear that you're pleased with your recent experience! Your kind words are greatly appreciated. It's our pleasure serving you. We loo...


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    Excellent service. Loaner car provided due to the length of time for transmission service. Great interactions with service staff.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear that you're pleased with your recent experience! Your kind words are greatly appreciated. It's our pleasure serving you. We look forward to seeing you again soon.


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  • worst customer service of any VW dealer i've used

    since my last service 1000 miles ago my gas mileage has dropped drastically, 15-16 MPG highway. service dept says sorry, nothing we can do. als...

    Dealer Response

    We sincerely apologize for the issues that you have had with our service department. We would like to look further into this for you. If you could...


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    since my last service 1000 miles ago my gas mileage has dropped drastically, 15-16 MPG highway. service dept says sorry, nothing we can do. also just had new tires installed by this dealer and they overtightened the lug nuts to the point when I took the vehicle to a tire dealer to get my winter tires and rims installed, they couldn't remove them because they were afraid they'd break the bolts.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We sincerely apologize for the issues that you have had with our service department. We would like to look further into this for you. If you could provide more information to feedback@cochran.com, a member of or customer care team will be able to assist in finding a solution.


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Service & Repair

About Our Dealership

Dealer on Cars.com since December 2010