Moses Factory Outlet-Teays Valley

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 8:00 PM

Moses Factory Outlet-Teays Valley Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

1:00 PM - 5:00 PM

About Our Dealership

Dealer on Cars.com since October 2009

Moses Pre-owned Factory Outlet has quality used and pre-owned Cars, Trucks, and SUVs that will fit your budget. Located

...

in Hurricane at 700 Liberty Park Drive and in South Charleston at 100 Preferred Place, our staff have a proven track record of quality customer service, creating a courteous and respectful buying experience.

"Come to Moses and experience the car buying process as it should be- Driven By You."

Reviews

4.7 out of 5 4.7
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 7, 2018

    Very nice people they try to help out in anyway possible. Thank you and will def go back. They seem to like people and what they need

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi. Thank you for the 5-star review. We are very proud of our people and the service they provide and it's great to hear they gave you exceptional ser...vice. We appreciate your business and look forward to serving you in the future.

  • 4.0 out of 5
    April 24, 2018

    When your viehicle you have purchase has a problem then you find out what kind of people you are dealing with..as mine 2017 ram truck did have a problem... 16 day after purchase .took to my local ram dealer and contacted Fred he in turn put me in touch with Clett and both men worked to find the best solution and they did very satisfied great place to trade ,Clemon

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Clemon. Thank you for the good review. At Moses Factory Outlet, our goal is to provide 5-star service to all of our customers. Fred and Clete are t...wo of our best. I'd like to find out more about your experience, as we are always looking to improve. You can contact us at responses@mosescars.com. Thank you again for choosing Moses. We appreciate your business.

  • February 1, 2017

    Salesman Brandon G. was very professional, patient, and very kind. Everyone involved took a great deal of time explaining the options of the automobile... to me. They took the time to find the exact car I wanted, and brought it to their shop for my convenience. I was very thankful for all their kindness, and I would definitely recommend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Beverly. Thank you for your very nice review. We are very proud of our customer service and it's great to hear you had that experience. We apprecia...te your business and look forward to serving you in the future.

  • 5.0 out of 5
    March 11, 2018

    Great customer service vicki lyons was abasokutely great. Very freindly and not pushy. Alao gave us a great deal on our tradein. Would def recommend them... to anyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Danny. Thank you for the 5-star review. It's great to hear one of our customers had an exceptional experience. We are very proud of Vicki and consi...der her one of our best. Thank you for choosing Moses. We appreciate your business and look forward to serving you in the future.

  • 3.0 out of 5
    April 5, 2017

    Bought a 2014 Jeep. Never asked for any special deals. When asking for a little bit of help to make price better I was told "there's only so much we can... do. What do you expect?" I then was promised another key. Only received one key: was told for a month the previous keener was sending it it in the mail. Here we are 3.5 months later with no key. I was promised if it didn't come they would get me a key free of charge. Can't even get a call back now when it comes to the vehicle. Once they get the sale the customer service is done

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    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Hi Kmack. I'm sorry about your experience with us. If you will contact us at responses@mosescars.com, I will have one of our managers get in touch wit...h you to resolve this issue.

  • 1.0 out of 5
    February 20, 2017

    This is the worst place I have every been to...Tried making a deal with them and wouldn't even hardly deal with you just told us and our keys and leave...All... I can say is I will never be back to that place being treated the way we was...

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?
    Dealer Response

    Hi Kathy. Thank you for your review. I'm sorry to hear you feel your experience was not good. At Moses Factory Outlet our goal is to always provide 5-...star service to all our customers. I'd like to learn more about your experience, so we can improve our customer service. I you are willing, please send your contact information to responses@mosescars.com, and I will have a manager get in touch with you. Thank you again. We appreciate your input.

  • 5.0 out of 5
    January 7, 2017

    We had been looking for a Equinox AWD . Seen one at Mosses Automall Outlet on the internet. It had everything we was looking for . And great price ! We... loved it .and bought it ..Today got to see how it would go in the ice and snow . It was great ! Love it !!! And would recommend you to go there . They was great! And to Vickie who sold it to us ! So nice !Thank you !!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Pam. Thank you for the nice review. We think we have a great staff and great vehicles and it's good to hear you agree. We appreciate your business ...and look forward to serving you in the future.

  • 5.0 out of 5
    November 13, 2016

    We were looking for a car for my mother happened to find with extremely low miles. The sales man and finance guy were great to deal with as this was... the first time my mom bought a vehicle on her life. Very well satisfied customer

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Omnedon. Thank you for the great review. I'm glad we could help make your mom's first buying experience a good one. We appreciate your business and... look forward to serving you in the future.

  • 2.0 out of 5
    May 6, 2016

    They did email me back rather quickly. Stated that someone would call me but they never did.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hi. Thank you for your review. It is unacceptable to us that no one followed up with you. At Moses Factory Outlet our goal is to provide 5-star servic...e to all of our customers. In an effort to improve, I'd like to learn more about your experience. If you are willing to, please send your contact information to responses@mosescars.com and I will have a manager get in touch with you. Thank you again.

  • 5.0 out of 5
    April 24, 2016

    We did end up buying an Audi A4 from them. I submitted a message online late Friday evening, had a response prior to 8am the next morning. Easy to reach... on the phone to setup on the appt and was given the car to drive alone which is a big deal to me and came back to buy. Very well maintained vehicle and great seller. Will use again!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jamin. I'm glad we could provide you with such a good experience. Our goal is always 5-star service. We appreciate your business and look forward t...o serving you in the future.

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