Moses Factory Outlet-Teays Valley

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Reviews

Average Ratings

3.7
13 lifetime reviews.
  • Like new

    2011 Toyota Avalon with only 5,500 miles. No pressure, let us test drive the vehicle multiple times by ourselves. They called & offered 3k below...


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    2011 Toyota Avalon with only 5,500 miles. No pressure, let us test drive the vehicle multiple times by ourselves. They called & offered 3k below listed price. Didn't try the hard sell on financing, extended warranty, etc.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Jeep mess

    Bought a 2014 Jeep. Never asked for any special deals. When asking for a little bit of help to make price better I was told "there's only so much ...


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    Bought a 2014 Jeep. Never asked for any special deals. When asking for a little bit of help to make price better I was told "there's only so much we can do. What do you expect?" I then was promised another key. Only received one key: was told for a month the previous keener was sending it it in the mail. Here we are 3.5 months later with no key. I was promised if it didn't come they would get me a key free of charge. Can't even get a call back now when it comes to the vehicle. Once they get the sale the customer service is done

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Trying to buy a vehicle

    This is the worst place I have every been to...Tried making a deal with them and wouldn't even hardly deal with you just told us and our keys and ...


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    This is the worst place I have every been to...Tried making a deal with them and wouldn't even hardly deal with you just told us and our keys and leave...All I can say is I will never be back to that place being treated the way we was...

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Love my 2016 Jeep Patriot!

    Salesman Brandon G. was very professional, patient, and very kind. Everyone involved took a great deal of time explaining the options of the autom...


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    Salesman Brandon G. was very professional, patient, and very kind. Everyone involved took a great deal of time explaining the options of the automobile to me. They took the time to find the exact car I wanted, and brought it to their shop for my convenience. I was very thankful for all their kindness, and I would definitely recommend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Love my 2015 Equinox AWD !!! Great Services !!!

    We had been looking for a Equinox AWD . Seen one at Mosses Automall Outlet on the internet. It had everything we was looking for . And great price...


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    We had been looking for a Equinox AWD . Seen one at Mosses Automall Outlet on the internet. It had everything we was looking for . And great price ! We loved it .and bought it ..Today got to see how it would go in the ice and snow . It was great ! Love it !!! And would recommend you to go there . They was great! And to Vickie who sold it to us ! So nice !Thank you !!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience

    We were looking for a car for my mother happened to find with extremely low miles. The sales man and finance guy were great to deal with as this...


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    We were looking for a car for my mother happened to find with extremely low miles. The sales man and finance guy were great to deal with as this was the first time my mom bought a vehicle on her life. Very well satisfied customer

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Not outstanding

    They did email me back rather quickly. Stated that someone would call me but they never did.


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    They did email me back rather quickly. Stated that someone would call me but they never did.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Fast response and great service through purchase

    We did end up buying an Audi A4 from them. I submitted a message online late Friday evening, had a response prior to 8am the next morning. Easy to...


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    We did end up buying an Audi A4 from them. I submitted a message online late Friday evening, had a response prior to 8am the next morning. Easy to reach on the phone to setup on the appt and was given the car to drive alone which is a big deal to me and came back to buy. Very well maintained vehicle and great seller. Will use again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Prompt & Courteous

    Unfortunately, the vehicle I was interested in was bought before I could get there, but the customer service rep informed me immediately and offer...


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    Unfortunately, the vehicle I was interested in was bought before I could get there, but the customer service rep informed me immediately and offered to contact me should similar vehicles become available. I appreciated the courtesy.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Good Experience

    The salesman Ralphie was good. It was quick & easy as we knew what we wanted. We saw the cars, test drove a few and made a choice, all in about 2 ...


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    The salesman Ralphie was good. It was quick & easy as we knew what we wanted. We saw the cars, test drove a few and made a choice, all in about 2 hrs. Good experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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