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10 lifetime reviews.

  • EXCELLENT BUYING EXPERIENCE

    Westfall O'Dell Motors may be a little out of your way, but it's more than worth it in time, money and general experience. Mary McCoy is fabulous; she

    ...

    's the real deal. She trustworthy, professional and goes above & beyond to ensure that every aspect of your buying experience goes smoothly and you are completely satisfied. She evaluated my trade-in, gave me above market value for it, as well as a great price on a new vehicle (both -- not one or the other), as well as excellent financing. When the new vehicle arrived and I went in to sign the paperwork, everything was exactly as agreed upon, with no changes, no surprises. I met her, the sales manager, the finance manager and toured the service department. Mary and the entire team treated me with professionalism, courtesy and respect. Mary will go above & beyond to ensure that you are completely satisfied with the price of your new vehicle, your trade-in, financing and service. I'm a single woman and have purchased many vehicles over the years -- never before has the experience been so straight forward and rewarding. Mary even took the time to set every radio station and XM station, complete the On-star installation and explain every component of my new vehicle to me before I left the lot (trust me that definitely never happened before). THEY ARE WORTH THE TRAVEL TIME! DO NOT MISS OUT ON SPEAKING TO MARY AND THIS DEALERSHIP. Will I purchase another vehicle from Mary at Westfall -- ABSOLUTELY!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mike T

    I have purchased vehicles at this dealership since 1978, averaging at least one per year. In 2003 I met Mary McCoy and purchased a new Oldsmobile thro

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    ugh her. Most every year since I have got a car through her including a 2014 Chevy pickup in December 2013 and my wife just got a 2014 Terrain this month. It's always a smooth transaction with Mary at the helm and many times I'm offered more for my trade ins than I was expecting. And when it comes to service, Sherry Doyle is exceptional in her capacity as a service advisor. This is the place to shop.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • EXCELLENT BUYING EXPERIENCE

    Westfall O'Dell Motors may be a little out of your way, but it's more than worth it in time, money and general experience. Mary McCoy is fabulous; she

    ...

    's the real deal. She trustworthy, professional and goes above & beyond to ensure that every aspect of your buying experience goes smoothly and you are completely satisfied. She evaluated my trade-in, gave me above market value for it, as well as a great price on a new vehicle (both -- not one or the other), as well as excellent financing. When the new vehicle arrived and I went in to sign the paperwork, everything was exactly as agreed upon, with no changes, no surprises. I met her, the sales manager, the finance manager and toured the service department. Mary and the entire team treated me with professionalism, courtesy and respect. Mary will go above & beyond to ensure that you are completely satisfied with the price of your new vehicle, your trade-in, financing and service. I'm a single woman and have purchased many vehicles over the years -- never before has the experience been so straight forward and rewarding. Mary even took the time to set every radio station and XM station, complete the On-star installation and explain every component of my new vehicle to me before I left the lot (trust me that definitely never happened before). THEY ARE WORTH THE TRAVEL TIME! DO NOT MISS OUT ON SPEAKING TO MARY AND THIS DEALERSHIP. Will I purchase another vehicle from Mary at Westfall -- ABSOLUTELY!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Westfall O'Dell Motors
1501 Kearney Rd Excelsior Springs, MO 64024
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