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Reviews

Average Ratings

4.9
29 lifetime reviews.
  • Amazing Car Buying Experience

    My boyfriend and I were in a car accident that totaled my Cobalt Sport. I decided I wanted something bigger, and wasn't sure on used vs. new, or b...


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    My boyfriend and I were in a car accident that totaled my Cobalt Sport. I decided I wanted something bigger, and wasn't sure on used vs. new, or bigger sedan vs. cross- over. We made a trip to Don Miller where they sell several different makes and used vehicles also. We started out by test driving some used that were in our price range, but were still expensive for the high mileage they had, and didn't find anything that worked. We waited a few days, and did some online shopping and research, which made me even more confused, and the whole experience dreadful! It seemed like everything I looked at was too expensive and had too many miles for a certified used vehicle. I had a bad experience with the Cobalt, so I wanted to get the most warranty I could on whatever vehicle I purchased. On top of that, I couldn't find something with the options I was hoping for, so it felt like I would have to spend a lot to get something I didn't really want. Amidst my hours spent looking at things online I did a little more research on Mazda. Their cars consistently have good ratings and reviews and we know people who recently bought Mazda. We made a trip back to the dealership, and spent a few hours there talking more about what we wanted, our budget, and test driving several different models. After talking about affordability and what we really loved, our salesman was able to give us some figures on my "dream" car, the Mazda CX-7, so I could take them home and discuss them with the person who would be helping me finance the vehicle, my mom. My mom is a touch critic, and after discussing details, came up and helped me get my brand new car the very next day! The whole team at Mazda welcomed us all and made us feel comfortable, and took time to go through the car buying experience instead of treating it as just another sale. They explained the new vehicle, they went through and highlighted important parts of the owners manual, and answered any questions we had. Plus they set us up with some great deals on some car accessories that we wanted for the new car and we got a great deal on an extended warranty without having to add it on later, which costs more money!!! The best bonus of the whole thing is how they treated my mom and made her comfortable with her decision to help me out, she even gets her very own Mazda hat that they had to order for her! To me the service was the best I had received from anyone the whole time I was trying to find a new car. I test drove about 10 to 12 vehicles, emailed and spoke with many dealerships, and did hours of research online. They had flawless execution throughout the whole process from looking and test driving, to working with me to determine my needs, and to actually helping me get exactly what I wanted! It was an awesome experience, and I will not hesitate to recommend Mazda and more specifically this dealership! A special thanks to our salesman --Dan Brown, to general manager --Craig Weinberger , and to the business manager/finance guy -- Chris Belcoff. You guys rock!!! Thanks for the awesome vehicle and a great experience!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great customer service!

    My salesperson was York Bleyer at Don Miller Subaru West. York was very knowledgeable about the features of both the Outback Limited and Touring ...


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    My salesperson was York Bleyer at Don Miller Subaru West. York was very knowledgeable about the features of both the Outback Limited and Touring as well as being very personable. I ultimately decided on the 2017 Subaru Outback Touring as it had all of the features I was looking for. He was very easy to work with and ask questions of. He kept in touch with me by phone and email after I picked up my car. I would recommend York if you are currently looking to either buy or lease a Subaru. Contact him at Don Miller Subaru West at 608-208-1596.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent!

    We came in to test drive a Forester on a Friday and walked away with one the following Tuesday. Dennis was terrific to work with and fostered a no...


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    We came in to test drive a Forester on a Friday and walked away with one the following Tuesday. Dennis was terrific to work with and fostered a no-pressure environment. We felt comfortable with the entire process and really appreciate how the experience went.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • new Subaru purchase

    My sales agent, Dennis Riddle, certainly knows his product. He consulted with me and helped me select the perfect Subaru for my needs. Dennis ha...


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    My sales agent, Dennis Riddle, certainly knows his product. He consulted with me and helped me select the perfect Subaru for my needs. Dennis has always responded quickly to all my inquiries. He also assisted my wife when she bought her Subaru three years ago.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Don miller Subaru west

    I recently purchased my 2nd Subaru Forester at your dealership. I had Dennis Riddle as my salesperson both times, and found Dennis to be a joy to ...


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    I recently purchased my 2nd Subaru Forester at your dealership. I had Dennis Riddle as my salesperson both times, and found Dennis to be a joy to work with. He took all the time I needed to understand the deal....and the car. I have recommended your dealership and Dennis to family and friends. Sincerely, Judy Geurink

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Forester

    I have purchased two Subarus from Dennis Riddle. Both times he spent close to two hours going over every detail of my new car with me and made su...


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    I have purchased two Subarus from Dennis Riddle. Both times he spent close to two hours going over every detail of my new car with me and made sure I understood how everything worked. He also did follow-up emails to make sure I was still happy with my purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great car, great buy.

    Great experience w/Jim Zimmerman. No-nonsense, just did my homework, knew what I wanted, brought in my numbers, compared with theirs, got a decent...


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    Great experience w/Jim Zimmerman. No-nonsense, just did my homework, knew what I wanted, brought in my numbers, compared with theirs, got a decent trade-in allowance and we had a done deal. And I love the new CX-5.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Great used car purchasing experience!

    Purchased a used car off their lot. Dealt with Brian Lawson. I would highly recommend. Efficient,responsive,attentive and no games! I will most li...


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    Purchased a used car off their lot. Dealt with Brian Lawson. I would highly recommend. Efficient,responsive,attentive and no games! I will most likely be returning in the future to look at new Mazda vehicles.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Exceptionally good service in a very timely manner

    I recently needed repairs to my Subaru Legacy wagon. Service advisor staff and technicians at Don Miller Subaru West (especially two staff members...


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    I recently needed repairs to my Subaru Legacy wagon. Service advisor staff and technicians at Don Miller Subaru West (especially two staff members for Don Miller Subaru West's Express Service, Lisa and Cody) were excellent, even beyond excellent, meeting my repair needs in an inexpensive and very timely manner. In addition, I had the opportunity to talk with the Don Miller Subaru West technician who actually worked on my car, a man named Caz. This allowed me to discuss in depth the problems I was experiencing with my Legacy and how he was able to repair these problems. I give Don Miller Subaru West a very strong A-plus for its efficiency and its genuinely courteous service. THANK YOU!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • happy deal at Don Miller West

    I was looking for a small used car like a Toyota Corolla, Honda Civic or possibly a small Subaru. Because small cars have gotten bigger since I pu...


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    I was looking for a small used car like a Toyota Corolla, Honda Civic or possibly a small Subaru. Because small cars have gotten bigger since I purchased my 2001 Toyota Corolla I thought I would have difficulty finding what I wanted but after looking on line I saw several options at Don Miller West. I was helped by Tom Hook and he was patient, he happily showed me cars that met my requirements of size, milage and price. He was pleasant and well informed. Tom works for Don Miller West Mazda, thanks Tom! The car I purchased was a 2007 Honda Civic, it was owned by the Don Miller Subaru and I have one complaint, the cleaning fluids used on the car are so toxic that I have to leave the windows open at all possible occasions. You really should review your cleaning materials because I will recommend the dealership and Tom but I will tell people about the smell of the car. t The buying process easy enough, the facilities are nice. Annie from out west

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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