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Reviews

Average Ratings

3.9
65 lifetime reviews.
  • Very satisfied

    The customer service here was the best in the business. I recommend Ricardo's financing team to all.


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    The customer service here was the best in the business. I recommend Ricardo's financing team to all.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome ! Dealership That Works Wonders !!!

    Elmwood Park Auto Mall was able to get me the car that I wanted with not so great credit. Ricardo / Alex / Keith / Tony & Baron were a pleasure to...


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    Elmwood Park Auto Mall was able to get me the car that I wanted with not so great credit. Ricardo / Alex / Keith / Tony & Baron were a pleasure to work with. I will definitely recommend many of my colleagues who are looking to purchase a vehicle even with bad credit. Ricardo does an outstanding job of finding banks that will work with you & help you build your credit in the process. Elmwood Park Auto Mall has a great selection of vehicles to choose from. I was able to get a Nissan Maxima with low miles & low monthly payments. I have only been driving for a few years & I must say that this is by far the BEST experience I have ever had at a dealership. I have read many reviews about the price on the internet is not the same price because they have to add the dealership fees which was reasonable. Ricardo & Alex explained all of the finance situations when signing the documents which I was extremely pleased. I truly enjoy driving my vehicle & I will look forward to purchasing another car in the future from this dealership (Elmwood Park Auto Mall). Again, Thank you for a great experience. :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • BEST EVER!!!!!! 100% HIGHLY SATISFIED!!!

    Elmwood Park Auto Mall best auto sales ever!!!!! Ricardo is AMAZING!! If you’re looking for a new car and to help build your credit he is the man ...


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    Elmwood Park Auto Mall best auto sales ever!!!!! Ricardo is AMAZING!! If you’re looking for a new car and to help build your credit he is the man to see. I met him 4 years ago I had horrible credit but after hard work Ricardo was able to get me a loan with affordable payments. 4 years later I just recently got a newer car and my credit score increase drastically. When he told me, my credit score I thought it was a joke because I never imagine I would ever have GREAT credit due to my never-ending student loans. BUT AGAIN, THIS GUY WORKS WONDERS!! I HIGLY RECOMMEND!!!!!!!!!!!!!!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • THE EXPERIENCE OF A LIFETIME!

    From beginning to end, the process of purchasing a vehicle was pleasant. I have not purchased a vehicle in 20 years and was nervous about entering...


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    From beginning to end, the process of purchasing a vehicle was pleasant. I have not purchased a vehicle in 20 years and was nervous about entering the vehicle purchasing arena again. Ricardo and Keith are incredible and without their help, I would not have been able to get such a great deal. First of all, my expectations were automatically raised when they said I could get into a BMW. Ricardo got me into a quality vehicle with low mileage. Great financing option. I am extremely pleased with their customer service and not only will I refer my friends, but will surely return when I am ready to purchase another vehicle. I recommend this establishment to anyone with full confidence! - Ivelisse W.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Medical biller

    My fiancé and I needed a vehicle immediately. We are currently in the process of rebuilding our credit so we thought we couldn't get the vehicle. ...


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    My fiancé and I needed a vehicle immediately. We are currently in the process of rebuilding our credit so we thought we couldn't get the vehicle. However, Ricardo made it happen with a very good monthly payment. I would refer this place to everyone who wants to buy a nice reliable vehicle. I was very impressed!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Terrible Service with even Worse Communication

    If you have money to spend, spend it elsewhere. They really work with you to get your approved for the car you want, but after that you can't tru...


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    If you have money to spend, spend it elsewhere. They really work with you to get your approved for the car you want, but after that you can't trust a single word the say. They do bad business and excuse everything they do wrong as 'company policy' which apparently means lying about everything including lying. Save your money and go some where else.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?

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  • Bunch of amateurs

    Bunch of amateurs! Don't buy there! Drive all the way from NY to see the car which was not there!!!!!!I wasted my time and money!!!!!!Dont go ther...


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    Bunch of amateurs! Don't buy there! Drive all the way from NY to see the car which was not there!!!!!!I wasted my time and money!!!!!!Dont go there!!!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Fantastic Price, Top Notch Service

    Came here on high recommendations from a friend who recently bought his car here, and boy am I glad I did! After going to two other dealerships, I...


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    Came here on high recommendations from a friend who recently bought his car here, and boy am I glad I did! After going to two other dealerships, I am glad to have discovered that there are still folks in the car business who value SERVICE!!! They helped me get the car I wanted at a price I could brag about, what more could you want? I'll be back here for my next car for sure, thank you Elmwood!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Rude, Rude, and did I mention Rude

    Rude, Tried to add insane back end fees and did I mention RUDE!


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    Rude, Tried to add insane back end fees and did I mention RUDE!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Mom of 4 and 1 on the way!

    So I went to purchase a BMW and it had a few minor issues, we purchased the car As Is with NO WARRANTY so when issues came up me and my Husband we...


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    So I went to purchase a BMW and it had a few minor issues, we purchased the car As Is with NO WARRANTY so when issues came up me and my Husband were a bit concerned. We called up and spoke to Andy and Gary and they could've been real picks and try to milk us for more cash that we DIDN'T have but THEY DIDNT! they took back our truck, repairs costed over $2000 and they footed the bill! I would recommend them 1 Million times over!! Do NOT go anywhere else if you really want a great deal and fair dealers!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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