Easiest Car Buying Process Ever!!!
Chris Gilbertson was a wonderful salesperson. He was helpful in getting us the best deal, with the best interest rate. We were in a bit of a rush because our previous car had been totaled, and within 3 days of visiting, we were driving home in our new car. Thank you so much!!
Sales Consultant, Ben Winters, gets the job done
Sales Consultant, Ben Winters, gets the job done. You won't be disappointed with his knowledge, attentiveness, and professionalism. This is my second car with Ladd Hanford and I have been pleased with sales/service for three years.
Great overall service
Kia staff very friendly, thorough and professional. Always treated friendly and with respect. Benn pleasantly surprised with the quality, performance and ride of my 2018 Sorento EX.
Wonderful to do business with!
I visited Ladd Hanford KIA and worked with sales rep Chris Gilbertson. I'd originally had my sights in purchasing a very nice used car they had in inventory, but Chris was able to get me a wonderful deal on a new vehicle due to securing a better financing rate than they could secure on the used car. This was awesome because I was able to keep my payments at a reasonable rate and was able to get KIA's awesome 10/100,000 warranty! Chris' co-workers were all very pleasant and helpful, so I can't say enough good things about their Dealership! I'll be going back for all scheduled maintenance due to the extremely positive experience!
This was hands down the best car buying experience I’ve ever had. I worked with Cody - what a nice guy! He was able to find the exact Seltos I was looking for and arranged for it to be brought into Ladd Hanford. The pricing details were straightforward, no haggling at all, and they gave me a super fair offer for my trade-in. Cody kept me updated on the progress of locating a vehicle and then moved the whole process along quickly. On the day I picked up my new car, everything was very organized and took just under an hour - including the test drive! I met with Tim to sign the paperwork, and he was just as nice. He went over each document clearly and explained what I was signing. Cody took the time to go over the features of my car and even set up my phone with the Apple CarPlay feature for me. I am just blown away by this experience and will gladly recommend Cody and Ladd Hanford to friends and family. Hopefully I won’t need to purchase a car for quite some time, but I wouldn’t hesitate to use this dealership again in the future!
A great experience!
Probably the nicest, and fastest car purchase I ever made. James, and Cody answered all my questions, and got me the best deal on my new Seltos.
Great dealer great experience respectful just all-around great dealer I recommend this dealer to anyone so for anyone that's looking for a great deal and a great car please visit my buddy Cody at Kia
Great Customer Service
We had a very nice experience with Ladd Hanford Kia. Chris was our sales person he was courteous,knowledgeable answered all our questions and took time to explain some of the functions of the K5. Our trade in value was very fair. WE Have a Kia Sedona that we really like so we our familiar with Kia. I traded my 2017 Mercedes for the 2021 K5 and I have no regrets. Thanks Chris, Michelle and Harry
Casual to Serious Shopper
I saw an advertisement on Facebook for a 2021 Kia Forte GT at Ladd Hanford Kia, Lebanon, PA. I visited the dealership and Mr. Chris Gilbertson took me under his wing. Chris provided me with lots of information about the car I was interested in and later showed me another Forte GT with a different trim. The next day Chris and I emailed back and forth. Chris answered all my questions. I returned to the dealership to test drive the other Forte GT with the higher trim level and bought it the next day. After doing all the paperwork, Chris went over a lot of the car’s technology with me before I drove it off the lot. Chris was “no pressure” throughout the buying experience, answered every email and was very knowledgeable about the product. Speaking of the product, I wanted to downsize from my 2012 Maxima. The 2021 Kia Forte GT won me over with its 201 hp, use of regular gas, automatic transmission and lots of safety features not available on my Max and which I did not even know existed. I am tempted to say the product sold itself, but because I am a first-time Kia buyer who had lots of questions, it was better that Chris was a part of it all.
Chris was wonderful to work with this was my second car I purchased from him at Ladd-Hanford Kia. He was very helpful with showing me all of my options both times! The other staff members were also friendly and helpful as well.