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They provided my car service with an excellent care specially their pick and delivery service about 80 miles from my home.
Hi Chirag, thank you so much for your positive comments about Land Rover Louisville!
Great dealership and improving. Look forward to completion of renovations.
Thank you for your comments and patience through our remodeling and construction.
Always ready to help, our 4th Range Rover. My wife absolutely loves hers, comments frequently. Great people, give them a try.
Land Rover Louisville is a premium dealership. The staff are responsive and friendly. They are very knowledgeable about their vehicles. Great Experience!
Douglas, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Louisville!
Ensure customer service technicians are constantly/consistently trained to explain processes and procedures and work with the customer in the utmost professional... personable manner. If phone rings and customer walks in, resolve issues with present customer and allow telephone customers to go voicemail for prompt call back.
My truck was in for a recall repair, the team had me in and out quickly. Great Service!
Felicia, we are so happy to read such a great review about Land Rover Louisville!
Just right. I was served a coffee while I waited as they did the repair.
Michael, we are so happy to read such a great review about Land Rover Louisville!
This was my first service at this dealership. The appointment was scheduled on a day that was good for me. I was given a loaner to use while mine was serviced... which allowed me to run some errands. I was called went the service was complete and returned for my vehicle. Overall a good experience.
Hi Gerald, thank you so much for your positive comments about Land Rover Louisville!
Facilities were temporary and the renovate the dealership...not a problem...just can give 5 star...Overall, everything was great...they found my Rover... in MD and had it to L?ville when they said they would and everything went very smoothly.
Mike, thanks for your praise and kind comments about our team.
I was surprised that the service man told my wife that he recommends having the sun roof serviced. He said if we didn't it would begin to collect water... and begin to smell. We have had many vehicles with sun roofs and never had to have that type of service. The price was $304.00 plus tax. This was for the 30,000 mile oil change.
Jack, Thank you for your feedback. Do you and your spouse park your vehicle in the garage or do you park them outside? Water ingress from blocked dr...ain tube and debris in the sunroof panel guides is common: more so for those how park outside in treed areas. Our service department has been recommending the service ever since being criticized by client's who trusted us in protecting their car or SUV. Customer whom had suffered water damage from blocked sun roof drain tubes whom we had not recommend the service felt as if we had been unprofessional in not letting them know that the service should be performed. Although Land Rover does not include the service as a recommended maintenance, the Land Rover Repair manual does have procedures for repairing water ingress caused by the clogged roof drains. Further most of our brands do include the service as a recommended maintenance. Again, thank your for your high star rating and I hope we answer your question with regard to the cleaning of the sun roof drain tubes. Best regards,