Land Rover Louisville

Reviews

4.6 out of 5 4.6
38 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 29, 2018

    Very impressed!! Drove from Michigan to Louisville, KY to get my Velar.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 27, 2018

    Normally, buying a car is an hours-long nightmare. I dread it. But the guys at Land Rover Louisville really made the experience enjoyable. Crazy, I... know. I have a bit of a unique situation, in that I don't have a driver's license, but the car and the loan were going in my name. My boyfriend and I came into the dealership kind of late on a Friday, as we had driven down from Akron, OH. Despite never having dealt with this situation before, and the person they needed to talk to not being there, they were super patient and worked through all of the issues with us. They even stayed late. Matt was determined to figure out the situation, and Tyler had us in tears with laughter. I won't look anywhere else but here for my next vehicle purchase. Thanks, guys!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 11, 2018

    Very professional Attentive to customer's concerns

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    June 27, 2018

    Missing iPhone charger after got my car back from oil change service. Very disappointing. I used that charger earlier, left without charger. Can’t... trust it

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    June 25, 2018

    At least pique my interest? Why would you pay to run an ad and not take the time to upload at least one photo? Not good marketing.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Land Rover Louisville is not signed... up with Cars.com so we actually have no control over what they do or do not pull to their site. Thank you for the opportunity and if you would like to see our entire line up with pricing and photos please visit www.landroverlouisville.com. Regards

  • 5.0 out of 5
    June 11, 2018

    Best service in Louisville! Service reps are attentive, thoughtful and timely!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call.... We're always happy to help!

  • 5.0 out of 5
    June 2, 2018

    I highly recommend this dealer. From start to finish they exceeded all of my expectations. The staff is knowledgeable and took the time to understand... what I was looking for. They found me the perfect car and I would work with them again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Lisa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Land Rover Louisville. If you ever need anything e...lse from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    May 3, 2018

    Excellent service and knowledgeable about repairs Very pleasant experience

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 17, 2017

    The first sales person was not very knowledgeable. I dealt with John after that and things were great.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Debra, we're so glad that we were able to go above and beyond your expectations!

  • 5.0 out of 5
    November 14, 2017

    Service Advisors were excellent! Eric and Joe were professional and very helpful. They made us feel at home and ensured our experience was awesome.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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