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Reviews

Average Ratings

3.7
12 lifetime reviews. Includes reviews of Porsche Central Austin from DealerRater.com
  • Mark Hakim - A Terrific Salesman at Porsche Central Austin
    March 18, 2017

    Mark Hakim, our sales person was warm, friendly knowledgeable and very personable! He was quite professional - from initial contact to delivery. W...


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    Mark Hakim, our sales person was warm, friendly knowledgeable and very personable! He was quite professional - from initial contact to delivery. We went to the dealership to look at the Porsche Cayenne. We owned one in 2007- but a lot had changed since then... Mark was very up to date on the Porsche products and able to point out and demonstrate the newest features. Everyone else at the dealership that we came in contact with was very warm, friendly and helpful as well- including Mike in parts. He went out of his way to show us what products Porsche offers... Coty Mckee -in Finance- put all the paperwork together and completed everything in a very timely manner. He was very personable and professional! The vehicle was delivered to us in immaculate condition - and full of gas!!

    Does recommend this dealer

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  • Horrible dealership, full of dishonest people STAY AWAY
    February 15, 2017

    After purchasing a used 911 from this dealership, the car broke down during my drive home. The car made it about just 330 miles before breaking do...


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    After purchasing a used 911 from this dealership, the car broke down during my drive home. The car made it about just 330 miles before breaking down. It needed to be towed to another Porsche Dealership to be repaired. So I bought my 911 Porsche Austin thinking their '27 point inspection' and 'just serviced' by their service department meant something. Clearly it did not. Not sure how a service professional could not diagnosis the multiple problems the vehicle I purchased had. I purposely purchased from a Porsche dealer, thinking they would've addressed the issues at hand. Once I got the car to another dealership, they found several problems with the car. Some clear safety issues that should have been caught by any reputable dealership. Secondly, after I left the dealership. That was it , no help. I left the dealer with them knowing I was driving 1300 miles home from the dealership. Decent people would've warned me. After I contacted them about my break down, I didn't hear from them for days. After a few weeks Beau Rice called me, claimed they should've found the problem and then would help rectify the situation. Well, weeks later, he wont even return my multiple calls or emails. Not even to tell me he can't help. No integrity at all. I'm out $8200 in repairs for a car that made it just 330 miles after purchase. This place is just another 'stealership'. Their service department sucks. Their sales department sucks. I would recommend you take your business elsewhere.

    Does not recommend this dealer

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  • Excellent customer service
    January 23, 2017

    Our experience with Porsche Central Austin has been nothing but excellent. We have purchased 3 vehicles, new and used from Karrie Kirby and her kn...


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    Our experience with Porsche Central Austin has been nothing but excellent. We have purchased 3 vehicles, new and used from Karrie Kirby and her knowledge of Porsche is unsurpassed. Our service representative, Richard Walker is very understanding and goes out of his way to help out and answer any questions or address any issues we have had in the past. Katy Love is very professional as well as friendly!

    Does recommend this dealer

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  • Greay
    January 23, 2017

    All good. Everyone was super friendly. Chase was awesome. Bailey is super helpful. We were greeted by mostly every employee while waiting. The ser...


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    All good. Everyone was super friendly. Chase was awesome. Bailey is super helpful. We were greeted by mostly every employee while waiting. The service is a lot better than it was last year.

    Does recommend this dealer
    Came in for service or repair

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  • Can't ever get a call back from service department

    You can NEVER call and talk directly to a service coordinator. You can only call and leave a message. Then, MAYBE, you might get a call back in a ...


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    You can NEVER call and talk directly to a service coordinator. You can only call and leave a message. Then, MAYBE, you might get a call back in a few days. Too bad there's not another Porsche dealer in Austin. I guess I'll have to go to a Porsche repair shop that is not a dealer.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • I am a happy camper when it comes to serving my Porsche.
    January 18, 2017

    Thanks for this follow-up message. I really do appreciate the service I gain from this dealership over the past 3-5 years. And, you may not recog...


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    Thanks for this follow-up message. I really do appreciate the service I gain from this dealership over the past 3-5 years. And, you may not recognize me but, I am the guy that delivers fresh flowers to the front desk about every 2 weeks or so. Mr. Richard Walker, service dept., keeps close tabs on my car and, he and I have gained a close relationship since the new ownership of Porsche Austin last year. It is always my pleasure to bring the flowers to the reception desk and, many of the sales-persons recognize my appearance and always take the time to shake my hand with a greeting. I also sit on the Board of Directors with our local HCR-PCA club and try to boost every Porsche driver to join the club. It???s a great gig???. Thank you for reaching out to me here and, if there is anything I can say, or do, to benefit PA, please let me know. Sincerely, Ron Todd

    Does recommend this dealer

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  • Great Sales and Service
    January 18, 2017

    The new owners have transform this dealership into a first-class operation . Whether you need sales or service go see the folks at Porsche Centra...


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    The new owners have transform this dealership into a first-class operation . Whether you need sales or service go see the folks at Porsche Central Austin.

    Does recommend this dealer

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  • Service So Exceptional I Never Want to go Anywhere Else
    January 18, 2017

    My title is not an exaggeration - the service at Porsche Austin is so good that I truly don't ever want to have to go anywhere else. When I schedu...


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    My title is not an exaggeration - the service at Porsche Austin is so good that I truly don't ever want to have to go anywhere else. When I schedule my service appointment it is quick and easy. Porsche then comes to my house, picks up my car, and drops off a loaner. My service advisor, Richard, always keeps me updated on what they are doing and answers any questions I have. My bills are always exactly what they have quoted (sometimes even lower), and there haven't ever been any surprises. This is my 3rd Porsche (I had the other 2 serviced at other Porsche dealerships), and these guys seriously blow the others out of the water.

    Does recommend this dealer
    Came in for service or repair

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  • Consummate Professionals
    January 17, 2017

    Everyone at Porsche Central Austin was extremely helpful. Service Advisor Monte Regar did a top-notch job for us. General Sales Manager Beau Rice ...


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    Everyone at Porsche Central Austin was extremely helpful. Service Advisor Monte Regar did a top-notch job for us. General Sales Manager Beau Rice and this dealership is one of the primary reasons we keep buying Porsches.

    Does recommend this dealer

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  • Five star customer service!!!!
    January 12, 2017

    Chase is the man of you need any service!!!! I've told another Porsche owner to use HIM!!! He always greets me with a smile and listens to all of ...


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    Chase is the man of you need any service!!!! I've told another Porsche owner to use HIM!!! He always greets me with a smile and listens to all of my concerns.

    Does recommend this dealer
    Came in for service or repair

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