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No hassle or pressure to buy. I would highly recommend I Motors easy process with nice and friendly staff. Great prices on vehicle's. I will shop... here again.
Let me start off by saying that I've NEVER been a dealership kind of car buyer. I've bought my past vehicles through used markets like craigslist and other... apps due to the stigma of buying a car at a "stealership". This wasn't the case AT ALL. When I first popped into imotors, I was met by the friendly Damien with whom we had conversation about Toyotas (I'm a Toyota born and raised man so this was a good sign right away). We ended up on the test drive and... nothing wrong. The car worked fine, the car pulled straight, the engine idled well, this thing was as good as sold. I had to wait a week as I was in the process of selling my car so I kept Wais, Damien, and Gio up to date with everything I was doing. By that next week, I had looked more into the car online and there wasn't anything I wasn't already told so it checked out and long story short, here I am driving one of my dream cars 500 miles done and MANY more to come. HUGE shoutout to the team Wais, Gio, Eren, especially Damien for doing me a solid when it came to the availability of this model. This dealership stands behind their cars and I know they got my back if I ever need to bring her in for something. Great first experience buying from a dealer, amazing price, great staff and service. If you're looking not to have different services and pushed on you and just want to get a great deal on a car from a friendly staff, this is the place. They've got my approval.
I recently called about a car and was given great customer service. Even though the car sold that I was intrested they provided a fair price and warranty.... I will most likey buy from here with in the next few months.
Amazing experience! I highly Recommend Wais Sarwari and Ed, They were Super Helpful, Friendly, and Professional! Within less than 24 hours I was driving... away in my dream car at a great price!
I just moved here from Northern Virginia where purchasing used cars was much like emerging yourself into a shark tank after a 7 day fast! This used care... gem is conveniently located and has very high end used cars that they personally go over prior to sale. My son bought his first car and is heading off to college. I had one day to find a car. He went alone, test drove it, but awaited me doing the final check before purchasing. Absolutely no pressure. Calls back and forth to Mom, endless questions, asking for everything in writing, nothing but patience, respect, and no problem attitude! They told us up front they couldn't reduce price of car at all, and that was fine with me, I looked up Blue Book values and came prepared, I knew it was a fair deal, I knew I wouldn't haggle. I could have sold my son;s car for more than the junk yard price to some unknowing kid for a few more hundred bucks, but didn;t want to pass a lemon on elsewhere. A few items that blew me away but weren't really promoted. You can get your car repaired there for the life of the car for $40 service per hour and the price of the parts for life! They've been open 7 years, but I have NEVER seen anyone offer this, and this alone was quite the reason alone to pay them a visit to check inventory. In our past area, there were no warranties, they offer a 3 month/3,000 warranty on all cars they sell. If I would have had this on 2 of my used cars, I would have avoided extensive repairs, etc, at other places. When you go into the shop, don;t be set on reading magazines and being bored. This group of guys and the front end recently hired woman are friendly, warm, its more like going to an old Mom and Pop garage where you know the guys and sit and hang out a bit. Best car-buying experience ever... I came from a family owned car dealership as a kid, so I felt transformed!
Great service from everyone. VW, our salesperson, went out of his way. When a few items I was concerned about were brought to their attention, they... had them repaired before I got back!
Recently purchased a car here, very sweet staff. I had a very minor issue with it a few days after i purchased it, but i took it in the next day and they... had it fixed in 10 minutes and sent me on my way! Very honest and helpful!
Best experience so far for me in buying a used car from a dealer! The car selection, the facility and the staff are all you could want and need when buying... a used car! Thank you VW and Geo for great customer service from the Answine family(Hyundai tiburon 2008)
Recently my wife and I had purchased a car from I Motors without the warranty coverage that was offered, and in turn ended up having a catastrophic failure... of the engine. They found the oil pump had failed and seized a cam shaft (requiring a new motor). Even though we did not have the warranty they offered to honor it once the damage was assessed. They even went a step above our expectations and said that because of the mishap me and my wife could pick another vehicle on the lot of equal value and call it even. we ended up picking another vehicle and were set up to be on our way. I cannot exclaim how great they treated me and my wife throughout this incident, even gave us a rental while the vehicle was being troubleshooted and investigated. I would recommend this family owned/run dealership to my closest friends and family. They went above and beyond my wife and I's satisfaction level. Definitely go through I-Motors if you are sick of dealing with shady used car dealerships!
The lot is crowded, but there are a lot of cars to choose from. The dealer (VW) let us test drive 5 cars in the space of a couple of an hour or so, no... hassle at all. We also took one for over 2 hours off their lot to have a dealership mechanic check it out before we bought--again, no big deal, they barely missed us it seemed, and didn't hassle us as to where we were or how long we took. We did end up buying one of them and the process was very quick. My dad used to work at a dealership, and always told me that you should sell a car with a full tank of gas--we test drove the car with it nearly out of gas, and when we went to pick it up, VW was across the street putting a half a tank in the car. Not full, but more than what I've experienced in VA Beach before. Every car comes with a 3 month/3000 mile warranty, and they say they will also work with you on getting parts for less than if you try to buy them yourself. All in all we had a positive experience, the place and salesmen seem fair, and pretty laid back (no high pressure fast-talkers here). We will probably have a relationship with these guys for a while.