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Reviews

Average Ratings

4.7
Average based on 26 reviews.
  • Great customer service

    I recently called about a car and was given great customer service. Even though the car sold that I was intrested they provided a fair price and w...


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    I recently called about a car and was given great customer service. Even though the car sold that I was intrested they provided a fair price and warranty. I will most likey buy from here with in the next few months.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Truck Purchase

    Great service from everyone. VW, our salesperson, went out of his way. When a few items I was concerned about were brought to their attention, ...


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    Great service from everyone. VW, our salesperson, went out of his way. When a few items I was concerned about were brought to their attention, they had them repaired before I got back!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • great people!

    Recently purchased a car here, very sweet staff. I had a very minor issue with it a few days after i purchased it, but i took it in the next day a...


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    Recently purchased a car here, very sweet staff. I had a very minor issue with it a few days after i purchased it, but i took it in the next day and they had it fixed in 10 minutes and sent me on my way! Very honest and helpful!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Great company to do business with!

    Best experience so far for me in buying a used car from a dealer! The car selection, the facility and the staff are all you could want and need wh...


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    Best experience so far for me in buying a used car from a dealer! The car selection, the facility and the staff are all you could want and need when buying a used car! Thank you VW and Geo for great customer service from the Answine family(Hyundai tiburon 2008)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Astounding Customer Care

    Recently my wife and I had purchased a car from I Motors without the warranty coverage that was offered, and in turn ended up having a catastrophi...


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    Recently my wife and I had purchased a car from I Motors without the warranty coverage that was offered, and in turn ended up having a catastrophic failure of the engine. They found the oil pump had failed and seized a cam shaft (requiring a new motor). Even though we did not have the warranty they offered to honor it once the damage was assessed. They even went a step above our expectations and said that because of the mishap me and my wife could pick another vehicle on the lot of equal value and call it even. we ended up picking another vehicle and were set up to be on our way. I cannot exclaim how great they treated me and my wife throughout this incident, even gave us a rental while the vehicle was being troubleshooted and investigated. I would recommend this family owned/run dealership to my closest friends and family. They went above and beyond my wife and I's satisfaction level. Definitely go through I-Motors if you are sick of dealing with shady used car dealerships!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience

    The lot is crowded, but there are a lot of cars to choose from. The dealer (VW) let us test drive 5 cars in the space of a couple of an hour or so...


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    The lot is crowded, but there are a lot of cars to choose from. The dealer (VW) let us test drive 5 cars in the space of a couple of an hour or so, no hassle at all. We also took one for over 2 hours off their lot to have a dealership mechanic check it out before we bought--again, no big deal, they barely missed us it seemed, and didn't hassle us as to where we were or how long we took. We did end up buying one of them and the process was very quick. My dad used to work at a dealership, and always told me that you should sell a car with a full tank of gas--we test drove the car with it nearly out of gas, and when we went to pick it up, VW was across the street putting a half a tank in the car. Not full, but more than what I've experienced in VA Beach before. Every car comes with a 3 month/3000 mile warranty, and they say they will also work with you on getting parts for less than if you try to buy them yourself. All in all we had a positive experience, the place and salesmen seem fair, and pretty laid back (no high pressure fast-talkers here). We will probably have a relationship with these guys for a while.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2002 mustang GT

    Highly recommend coming to this dealership, great vehicles and amazing people.


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    Highly recommend coming to this dealership, great vehicles and amazing people.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Mr. V.W

    Thanks for making me feel like your most important customer! V.W, Brock, and Gio are the best salesmen I've ever met! -Mimi


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    Thanks for making me feel like your most important customer! V.W, Brock, and Gio are the best salesmen I've ever met! -Mimi

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Customer Service!

    Staff went above and beyond in staying in-touch until an issue that arose was resolved. Even though the issue was found not to be covered, they wo...


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    Staff went above and beyond in staying in-touch until an issue that arose was resolved. Even though the issue was found not to be covered, they worked out a satisfactory resolution as I had just purchased the vehicle -- impressive customer service! The vehicle was delivered with all (IOU) issues/concerns fixed -- car was detailed and looking good.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • No Hassles, Great Pricing. Customer for life now

    Family run business, I bought a vehicle about a year ago and have had no issues. Now they are helping me find a specific car that no one has local...


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    Family run business, I bought a vehicle about a year ago and have had no issues. Now they are helping me find a specific car that no one has locally. Wais the owner has been a huge help. Would recommend to anyone to start there search here, big dealership service, little dealership prices.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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