Fox Hyundai Kia

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4.9
(1,204 reviews)
Visit Fox Hyundai Kia
Sales hours:
Service hours:
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Service Sales
Monday 7:30am–6:00pm 9:00am–7:00pm
Tuesday 7:30am–6:00pm 9:00am–6:00pm
Wednesday 7:30am–6:00pm 9:00am–6:00pm
Thursday 7:30am–6:00pm 9:00am–6:00pm
Friday 7:30am–6:00pm 9:00am–6:00pm
Saturday 8:00am–2:00pm 9:00am–2:00pm
Sunday Closed Closed
New (616) 773-2389 (616) 773-2389
Used (616) 366-4178 (616) 366-4178
Service (616) 528-1084 (616) 528-1084

Inventory

See all 111 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 2014.
Fox Hyundai Kia is a proud member of Fox Motors. We have New and Pre-Owned Hyundai and Kia models as well as a full service and parts department for your vehicle. Stop by for a remarkable experience today!
A Proud Member of Fox Motors

Service center

Phone number (616) 528-1084

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

4.9
(1,204 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Amazing Sales Experience

Easy and not a pressure sale. I had what I was looking for, and the follow-ups were terrific. Sending friends and family for new or used cars.

5.0

Gotta Love Fox Hyundai Service

Very friendly, helpful employee that checked me in for an oil change. Reasonable length of time to complete the oil change.

Dealer response

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Kia, we value our customers and we look forward to seeing you down the road. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747

5.0

Hyundai Santa Fe Buying Experience

Alex was great to work with. No pressure from anyone. A very informative and friendly group of people to work with.

Dealer response

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747

5.0

Great vehicle-buying experience!

Mike Rice was extremely helpful and never intrusive; probably the best car salesperson I've ever dealt with. He has a distinct ability to sense customer preference and support the car-buying experience rather than push it. He presents as really liking his job rather than aggressively pursuing a sale. It was a pleasure to deal with Mike and with Casey Korenstra as well. Good people to have on the team! Incidentally, I bought my previous used car from this dealership eleven years ago, and had a great experience then also. In all honesty, I returned there because I found several vehicle possibilities in my online searching, not because of previous purchase loyalty. However, everything was just as satisfactory as it was for me in 2012. That's an impressively consistent performance standard!

Dealer response

Thank you for reaching out, Elaine! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747

5.0

Quick repair time

The service technician was very attentive and listened to me and explained things thoroughly. I do think some of the cost could have been avoided had I been made aware that they only did the front brakes in October & set up an appointment to do the back brakes at the time.

Dealer response

Kelly, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Feel free to contact us if there is anything you would like to discuss in further detail. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747

4.0

Perform your own vehicle inspection

The technician who completed my oil change was very friendly and was courteous to open the door to the lobby for me as I was on crutches. The initial contact, a woman, was very pushy and borderline relaying body language of the customer being an inconvenience. Previously they had me pull into a non-quick lube lane when there for an oil change, however, she chewed me out for doing that now as that is not their protocol (not sure when that changed). She also did not offer any assistance to help me to the lobby by even opening the door for me (there is no handicap access to the service area). When she brought the keys to me at the end of service, she dropped and ran faster than she did in the beginning. You will also want to perform your own vehicle inspection. Everything turned out "green" on my report, however, if they would have actually performed an actual review, they would have noted my parking brake to not be in working condition and would have marked it as "red" instead of "green." I was well aware my parking brake was not in working condition and was expecting them to jump all over it as it is a pricey fix, they did not. Their loss for service.

Dealer response

Megan, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747

5.0

Speedy service

The woman who assisted me was very nice and efficient . I was pleasantly surprised that the service was very quick

Dealer response

It is wonderful to hear that our team was able to provide you with a great experience, Megan! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747

5.0

Easy Oil Change

The oil change was quick and efficient. They also were very helpful and had great communication on when my car would be ready.

Dealer response

It is wonderful to hear that our team was able to provide you with a great experience, Ryan! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747

5.0

Wonderful service personnel and facilities

The people in the service department are always friendly and very helpful. They answer any questions I have completely and courteously, and whatever service is being performed is always done well.

Dealer response

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Kia, we value our customers and we look forward to seeing you down the road. Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747

4.0

Fox hyundai

Went smoothly, salesman very helpful. The used car had just come in, but was spotless for the test drive when I arrived.

Dealer response

We appreciate you for letting others know about your experience, Jon! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747

See all 1,204 reviews