Reviews
The staff were very friendly, knowledgeable and helpful.
The staff were very friendly, knowledgeable and helpful. They answered all of our questions and made the purchasing process go smoothly.
The staff were very friendly, knowledgeable and helpful.
The staff were very friendly, knowledgeable and helpful. They answered all of our questions and made the purchasing process go smoothly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words, Jill! We’re thrilled to hear that you found our staff at Fox Kia friendly, knowledgeable, and helpful. It’s great to know that we could assist you in making the purchasing process a smooth experience. We appreciate your feedback and look forward to welcoming you back for your next visit! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Polite, helpful people, clean environment, decent waiting
Polite, helpful people, clean environment, decent waiting area, with coffee, tea, hot chocolate water, popcorn, and nice, clean bathroom. Prompt service.
Polite, helpful people, clean environment, decent waiting
Polite, helpful people, clean environment, decent waiting area, with coffee, tea, hot chocolate water, popcorn, and nice, clean bathroom. Prompt service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Barbara! We appreciate your kind words about our polite and helpful staff, as well as our clean environment and amenities. At Fox Kia, we strive to provide a comfortable experience for all our customers. We look forward to welcoming you back next time! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Associate was not pushy in regards to sale.
Associate was not pushy in regards to sale. Helped me find the right option for my budget.
Associate was not pushy in regards to sale.
Associate was not pushy in regards to sale. Helped me find the right option for my budget.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, Terrance! We're thrilled to hear that our team at Fox Kia was able to assist you without any pressure and help you find the right vehicle for your budget. We aim to provide a comfortable and supportive experience for all of our customers. We look forward to seeing you again! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Service advisors definitely wanted to see the service
Service advisors definitely wanted to see the service done right and in a timely manner.
Service advisors definitely wanted to see the service
Service advisors definitely wanted to see the service done right and in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback! We appreciate your recognition of our service advisors at Fox Kia. It’s great to hear that they prioritized getting the service done right and promptly. If you have any further comments or concerns, feel free to reach out to us. We look forward to serving you again! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Absolutely everything!
Absolutely everything! Mike Rice was friendly and answered questions for me - sometimes even before I asked them! The entire process was smooth and quick. Even the financing and the paperwork done by Brittany was easy. The entire KIA team made me feel like I was their sister and not just a customer.
Absolutely everything!
Absolutely everything! Mike Rice was friendly and answered questions for me - sometimes even before I asked them! The entire process was smooth and quick. Even the financing and the paperwork done by Brittany was easy. The entire KIA team made me feel like I was their sister and not just a customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your wonderful review, Janice! We're thrilled to hear that Mike and Brittany provided you with such friendly and efficient service. At Fox Kia, we strive to make every customer feel like family, and it’s great to know we accomplished that with you. We look forward to welcoming you back for your next visit! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
I was informed when I arrived what would be done and how
I was informed when I arrived what would be done and how long it would take.
I was informed when I arrived what would be done and how
I was informed when I arrived what would be done and how long it would take.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Mark! We appreciate your feedback and are glad to hear that you were well informed about the process and timing during your visit to Fox Kia. We strive to keep our customers informed every step of the way. We hope to see you again soon! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
I'm appreciated the friendliness and the excitement for
I'm appreciated the friendliness and the excitement for me in my vehicle purchase as if employees were happy for me.
I'm appreciated the friendliness and the excitement for
I'm appreciated the friendliness and the excitement for me in my vehicle purchase as if employees were happy for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review! We're thrilled to hear that you felt the excitement and friendliness from our team at Fox Kia during your vehicle purchase. We truly care about our customers and their experiences. We hope to see you again soon! Enjoy your new vehicle! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Sales person took time to show cars and colors available.
Sales person took time to show cars and colors available. Felt I got a decent deal.
Sales person took time to show cars and colors available.
Sales person took time to show cars and colors available. Felt I got a decent deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback, Ronnie! We appreciate you taking the time to share your experience with us at Fox Kia. We're glad to hear that our sales team was able to assist you in exploring our car options and that you felt you received a good deal. If you have any further questions or need assistance in the future, don't hesitate to reach out. We look forward to seeing you again! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Scott Williams making our purchase quick and easy.
Scott Williams making our purchase quick and easy. And he tracked down the vehicle from another dealer that had the color we wanted.
Scott Williams making our purchase quick and easy.
Scott Williams making our purchase quick and easy. And he tracked down the vehicle from another dealer that had the color we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Steven, for your wonderful review! We appreciate your kind words about our team, especially Scott's efforts in finding the perfect vehicle with the color you wanted. At Fox Kia, we're always here to make your car buying experience as smooth as possible. We look forward to seeing you again soon! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747
Your service advisor, Colleen.
Your service advisor, Colleen. She is always so helpful. The repairs were done well and in a timely manner.
Your service advisor, Colleen.
Your service advisor, Colleen. She is always so helpful. The repairs were done well and in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Ingrid! We're thrilled to hear that Colleen provided you with such helpful service and that your repairs were completed promptly. We appreciate your kind words and hope to see you again at Fox Kia soon! Best, Ted Beardsley | GM | tbeardsley@foxmotors.com | 616.855.3747