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Customer service is my specialty!","emailTxt":"kelly@neautocredit.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":124,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43857/employees/8b99c82bad2f.jpg","drDealerId":43857,"dealerEmpStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":349440,"personPtyId":33569745,"firstName":"Jeremy","lastName":"Haas","titleText":"General Sales Manager","emailTxt":"jeremy@neautocredit.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":125,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43857/employees/dd403c1e7307.jpg","drDealerId":43857,"dealerEmpStartDtUtc":"1433116800","industryStartDtUtc":"901929600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":566098,"firstName":"Temitope","lastName":"Balogun","titleText":"Sales Professional","emailTxt":"temitope@neautocredit.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43857/employees/419d13875bd9.jpg","drDealerId":43857,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":352402,"personPtyId":34538192,"firstName":"Sean","lastName":"Muscatello","titleText":"Finance Manager","emailTxt":"seanm@neautocredit.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":159,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43857/employees/8a51f3924da3.jpg","drDealerId":43857,"dealerEmpStartDtUtc":"1425168000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":566804,"firstName":"Wayne","lastName":"Thomas","titleText":"Finance","emailTxt":"wayne@neautoauction.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43857/employees/693d9441efeb.jpg","drDealerId":43857,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":548581,"firstName":"Mate","lastName":"Tamas","titleText":"Finance Professional","emailTxt":"mate@neautocredit.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43857/employees/16334bf6b532.jpg","drDealerId":43857,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":565450,"firstName":"Melissa","lastName":"Koon","titleText":"Sales Professional","emailTxt":"melissa@neautocredit.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43857/employees/7ab48bfc769f.jpg","drDealerId":43857,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":545503,"firstName":"Chris","lastName":"Herakovic","titleText":"Sales Professional","emailTxt":"Chris.H@neautocredit.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43857/employees/266d1dc5be84.jpg","drDealerId":43857,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":585207,"firstName":"Alejandro","lastName":"Gonzalez","titleText":"Sales Professional","emailTxt":"agonzalez@neautocredit.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43857/employees/b860e1b3314d.jpg","drDealerId":43857,"dealerEmpStartDtUtc":"1551398400","industryStartDtUtc":"1491004800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":265482,"personPtyId":34642566,"firstName":"George","lastName":"Saliba","titleText":"Sales Professional","emailTxt":"gsaliba@neautocredit.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":208,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43857/employees/d5b5656efac5.jpg","drDealerId":43857,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":363054,"personPtyId":33570116,"firstName":"Kelsey","lastName":"Silvestri","titleText":"Sales Professional","shortBioText":"My name is Kelsey and my job is to help you have a great vehicle shopping experience both online and in person here at North East Auto Credit. You can contact me at Kelsey@neautocredit.com","emailTxt":"kelsey@neautocredit.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":130,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43857/employees/7e03e9f5f963.jpg","drDealerId":43857,"dealerEmpStartDtUtc":"1472688000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":546254,"personPtyId":50088080,"firstName":"Shane","lastName":"Gareau","titleText":"Sales Professional","emailTxt":"shane@neautocredit.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":75,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43857/employees/123710e672f8.jpg","drDealerId":43857,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":585441,"firstName":"Tyler","lastName":"Strimpel","titleText":"Sales 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Dealers  /   Cleveland, OH  /  North Coast Auto Mall of Cleveland

North Coast Auto Mall of Cleveland

4.8 out of 5 4.8
2307 reviews
5700 Brookpark Rd Cleveland, OH 44129
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM

North Coast Auto Mall of Cleveland Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed
Dealer website
Dealer website
Sell or trade to this dealer
Used (440) 565-4949

Inventory

USED
Not Priced
2014 Chevrolet Equinox
  • Exterior Color: Champagne Silver
  • Interior Color: Jet Black
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD
Get a CARFAX Report
USED
Not Priced
2017 Hyundai Elantra
  • Exterior Color: Quartz White Pearl
  • Interior Color: Beige
  • Transmission: Automatic
  • Drivetrain: FWD
Get a CARFAX Report
USED
Not Priced
2017 Lincoln MKC
  • Exterior Color: Black
  • Interior Color: Black
  • Transmission: 6-Speed Automatic
  • Drivetrain: AWD
Get a CARFAX Report
USED
Not Priced
2013 Chevrolet Impala
  • Exterior Color: Victory Red
  • Interior Color: Ebony
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD
Get a CARFAX Report
USED
$13,493
2017 Ford Focus

GOOD DEAL

flame-solid

HOT CAR

  • Exterior Color: Red
  • Interior Color: Black
  • Transmission: 6-Speed Automatic with Auto-Shift
  • Drivetrain: FWD
Get a CARFAX Report
USED
$22,449
2016 Audi A6
  • Exterior Color: Black
  • Interior Color: Black
  • Transmission: 8-Speed Automatic
  • Drivetrain: AWD
Get a CARFAX Report

Our Employees

4.9 out of 5
(4.9) 57 reviews

Antonio Gonzalez

Sales Professional
4.9 out of 5
(4.9) 305 reviews

Sam Alhout

Sales Professional
5.0 out of 5
(5.0) 124 reviews

Kelly Weaver

Finance Professional
5.0 out of 5
(5.0) 125 reviews

Jeremy Haas

General Sales Manager
5.0 out of 5
(5.0) 23 reviews

Temitope Balogun

Sales Professional
4.9 out of 5
(4.9) 159 reviews

Sean Muscatello

Finance Manager
5.0 out of 5
(5.0) 17 reviews

Wayne Thomas

Finance
4.9 out of 5
(4.9) 15 reviews

Mate Tamas

Finance Professional
5.0 out of 5
(5.0) 11 reviews

Melissa Koon

Sales Professional
5.0 out of 5
(5.0) 10 reviews

Chris Herakovic

Sales Professional

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since May 2012

North East Auto Credit is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opene

...

d our Cleveland location in 2009, we have proudly served over 1000 customers! Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North East Auto Credit's sales and finance teams are here to help you!

"Wholesale to the Public"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Reviews

4.8 out of 5 4.8
2307 lifetime reviews. Includes reviews of North Coast Auto Mall of Cleveland from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews buy truck polite professional help pick happy drive allow time highly recommend service pressure happy with purchase great recommend service great recommend place helpful drive helped to find perfect
All Reviews buy truck polite professional help pick happy drive allow time highly recommend service pressure happy with purchase
All Reviews buy truck polite professional help pick happy drive allow time highly recommend service pressure happy with purchase great recommend service great recommend place helpful drive helped to find perfect
  • 5.0 out of 5
    Antonio aka "boo boo" provided my wife and I great...
    by Greg Schwartz from DealerRater.com
    October 2, 2019

    Antonio aka "boo boo" provided my wife and I great customer service!! If you need a used car in Cleveland, I would highly recommend NCAM. Service was... fast and he provided transparency for any question we had.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Antonio Gonzalez

    Sales Professional

    (4.9) 57 reviews
  • 5.0 out of 5
    Awesome customer service
    by Tlockhart110 from DealerRater.com
    September 27, 2019

    I gave both Leroy and Antonio 5 stars! They were both very patient. They didn't try to push me to buy a car. They allowed me to take my time, test drive... various cars and finally make my decision. They're awesome. I'd refer them any time!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Antonio Gonzalez

    Sales Professional

    (4.9) 57 reviews
    Leroy Barnes

    Sales Professional

    (4.9) 72 reviews

  • FEATURED REVIEW

    5.0 out of 5
    Very honest
    by Adriana from Cleveland, oh
    August 29, 2012

    Dave & Migel were very helpful and nice with this whole process. Very honest and again much better than some of the other lots.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words, we hope you enjoy your new car and hope to work with you again in the future Adriana!

  • 5.0 out of 5
    Great experience
    by tihara50 from DealerRater.com
    September 26, 2019

    The process took a little time but he made sure I was fine the whole time. Great experience I would definitely recommend them to all my family and friends...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Cary Andrews

    Sales Professional

    (4.5) 9 reviews
    Tiffany Skipper

    Internet Sales Professional

    NOT RATED
  • 5.0 out of 5
    good experience
    by jacknesnadny from DealerRater.com
    September 26, 2019

    nick and and the finance department were very helpful. i was able to get more car then i was expecting when i stopped into the store.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Kelly Weaver

    Finance Professional

    (5.0) 124 reviews
    Jeremy Haas

    General Sales Manager

    (5.0) 125 reviews
    Nick Thomas

    Sales Professional

    (4.7) 15 reviews
    Grace Hunt

    Internet Sales Proffesional

    NOT RATED
  • 5.0 out of 5
    great experience
    by The Cleveland man from DealerRater.com
    September 24, 2019

    I had a great experience at North Coast Auto Mall Parma, i got myself the SUV that i wanted from George Saliba in less than couple hours, process was easy... and quick. i will definitely come back to buy my next vehicle .

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    George Saliba

    Sales Professional

    (4.9) 208 reviews
  • 5.0 out of 5
    Quick, to the point, genuine and informative
    by tiddysprinkles69 from DealerRater.com
    September 22, 2019

    I did alot of my research prior to making an appointment. Antonio was very helpful once I got to the lot. He answered all of my questions and was very... helpful in the process. I was taken care of and treated like a VIP. Hes a great salesman but more importantly hes a genuine PERSON that sees PEOPLE walking through those doors, not just a customer.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Antonio Gonzalez

    Sales Professional

    (4.9) 57 reviews
    Grace Hunt

    Internet Sales Proffesional

    NOT RATED
  • 5.0 out of 5
    Pleasure to do business!!! A+++
    by allappliance85 from DealerRater.com
    September 16, 2019

    Worked with Kelsey looking to trade in my KIA for a Jeep Grand Cherokee and everything went smooth. She was friendly and respected my time and made sure... everything was taken care of.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Kelsey Silvestri

    Sales Professional

    (4.9) 130 reviews
  • 5.0 out of 5
    Surprisingly great buying experience
    by Outlander D from DealerRater.com
    September 15, 2019

    Purchased a 2011 Mitsubishi Outlander! Edon help me purchase a better vehicle then I expected. He is very patient and knowledgeable. It did take a while... going through my financial options but I drove off with a great vehicle that I can afford. Thanks.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Tigran Djavadyan

    Finance Professional

    (4.7) 97 reviews
    Tiffany Skipper

    Internet Sales Professional

    NOT RATED
    Jonathan Marhefka

    Finance Professional

    NOT RATED
    Paige Repp

    Internet Sales Professional

    NOT RATED
  • 5.0 out of 5
    Great work
    by Earle Whitmore from DealerRater.com
    September 13, 2019

    Worked with Nick and George on purchasing a vehicle, had a great time in doing that George called me first thing in the morning to let me know how things... was. When I got into the dealership George greeted me but was busy with another customer so this is when Nick stepped right in an was very helpful an did everything I could have needed. Overall 2 great guys will refer family an friends

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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    George Saliba

    Sales Professional

    (4.9) 208 reviews
    Nick Thomas

    Sales Professional

    (4.7) 15 reviews
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