[{"id":380066,"personPtyId":31130896,"firstName":"Chris","lastName":"Ortega","titleText":"Master Certified Sales / Leasing Consultant","emailTxt":"chris.ortega@lexusofsantafe.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/c32bb157f630.jpg","drDealerId":31309,"dealerEmpStartDtUtc":"1406851200","industryStartDtUtc":"1346457600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":380068,"personPtyId":31130897,"firstName":"James","lastName":"Curvin","titleText":"Master Certified Gen. Sales Mgr","emailTxt":"james.curvin@lexusofsantafe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":31309,"dealerEmpStartDtUtc":"1417392000","industryStartDtUtc":"825638400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":380131,"personPtyId":31130847,"firstName":"Michael","lastName":"Medina","titleText":"Technology Specialist/Service","shortBioText":"Shortly after graduating from Santa Fe High in 2015 Lexus has blessed me with a great job washing cars and now I have the privilege of showing our guests how to use there vehicles. Life is good here at Lexus of Santa Fe","emailTxt":"michael.medina@lexusofsantafe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/f397d9224009.jpg","drDealerId":31309,"dealerEmpStartDtUtc":"1451606400","industryStartDtUtc":"1430438400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":218923,"personPtyId":31123648,"firstName":"Tony","lastName":"Ramat","titleText":"Master Certified Client Adviser","emailTxt":"t.keona@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/202f34a9aaa3.jpg","drDealerId":31309,"dealerEmpStartDtUtc":"962409600","industryStartDtUtc":"959817600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":218921,"personPtyId":31126673,"firstName":"Anna","lastName":"Gonzales","titleText":"Master Certified Client Adviser","shortBioText":"Anna Gonzales has been at Lexus of Santa Fe for over six years, bringing with her 15 years of prior sales experience. Anna is a native of Santa Fe and is proud to say she loves the people and surroundings of her beautiful home town. Anna takes great pride in making lasting connections with her clients and believes in great customer service.","emailTxt":"a.gonzales@lexusofsantafe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/8bc5aa74969f.jpg","drDealerId":31309,"dealerEmpStartDtUtc":"1264982400","industryStartDtUtc":"949363200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":218925,"personPtyId":31123571,"firstName":"Richard","lastName":"Austin","titleText":"Certified Client Adviser","emailTxt":"richard.austin@lexusofsantafe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":31309,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":259562,"personPtyId":33960417,"firstName":"Carl","lastName":"Duimstra","titleText":"Parts and Service Director","shortBioText":"I have lived in New Mexico my entire life,except my time with the Us Navy aboard the USS NASSAU LHA-4.I enjoy snow skiing,water skiing,table tennis,darts,pool,motorcycle riding, and also occasional karaoke.","emailTxt":"carl.duimstra@lexusofsantafe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/5d19203ccc69.jpg","drDealerId":31309,"dealerEmpStartDtUtc":"1246406400","industryStartDtUtc":"494380800","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":218922,"personPtyId":31126517,"firstName":"Jared","lastName":"Branch","titleText":"Master Certified Client Adviser","shortBioText":"","emailTxt":"j.branch@lexusofsantafe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/c6b9c60d783e.jpg","drDealerId":31309,"dealerEmpStartDtUtc":"1291168800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":218453,"personPtyId":31123566,"firstName":"Michael","lastName":"Gomez","titleText":"General Manager","emailTxt":"m.gomez@lexusofsantafe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/67148eeedb3a.jpg","drDealerId":31309,"dealerEmpStartDtUtc":"1270080000","industryStartDtUtc":"696902400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":380126,"personPtyId":31131138,"firstName":"Rick","lastName":"Romero","titleText":"Lead Service Adviser","emailTxt":"rick.romero@lexusofsantafe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":31309,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":380120,"personPtyId":31132333,"firstName":"Steve","lastName":"Manning","titleText":"Asst. Service Manager","emailTxt":"s.manning@lexusofsantafe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/95ec09b13157.jpg","drDealerId":31309,"dealerEmpStartDtUtc":"1475280000","industryStartDtUtc":"1170288000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":259561,"firstName":"Cassie","lastName":"Wright","titleText":"Office Manager","shortBioText":"","emailTxt":"cassie.wright@lexusofsantafe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/19cbbe1bd347.jpg","drDealerId":31309,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":380161,"personPtyId":31132460,"firstName":"Dalet","lastName":"Baca","titleText":"Finance Director","shortBioText":"Hi guys, here is a little about me. I started as Finance Director at Lexus of Santa Fe in Oct 2016, this was a promotion from my previous title as Delivery and Technology Specialist at Lexus of Albuquerque; where I had received national recognition as one of the top specialists in my area.\r\nI've been with Lexus going on 7 years now, and just LOVE the brand, the people and the industry. I was born and raised in South Africa and have done quite a bit of traveling in the US since moving here in 2009.\r\nI pride myself in my work ethic and hope this reflects in my dealing with all my guests.\r\nThanks for stopping by.","emailTxt":"dalet.baca@lexusofsantafe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":31309,"dealerEmpStartDtUtc":"1475280000","industryStartDtUtc":"1304208000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":380067,"personPtyId":31131197,"firstName":"Israel","lastName":"Shimshock","titleText":"Certified Sales Consultant","emailTxt":"israel.shimshock@lexusofsantafe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/3726e5cee68c.jpg","drDealerId":31309,"dealerEmpStartDtUtc":"1422748800","industryStartDtUtc":"1422748800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":259563,"personPtyId":31123973,"firstName":"Robert","lastName":"Buchan","titleText":"Certified Client Adviser","shortBioText":"I grew up on a ranch on the western slope town called Paonia, Colorado where hunting and fishing and working on a ranch were the norm. I moved back to Denver, Colorado and became a welder fabricator for 16 years. I then moved to Santa Fe in 1992 and started a new career in the car industry for Toyota and have been in the car business for 26 years. I have a beautiful 8 year old daughter named Sophia and as time moved on, I became an Abstract Artist which I find very fulfilling. So enjoy your life as it comes and goes before you know it! Please come and see me at Lexus of Santa Fe for your next visit!","emailTxt":"robertb@lexusofsantafe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/4b4840f37d60.jpg","drDealerId":31309,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":414825,"personPtyId":31140019,"firstName":"Sergio","lastName":"Morales","titleText":"Sales","shortBioText":"","emailTxt":"Sergio.morales@lexusofsantafe.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/deffdcba67ce.jpg","drDealerId":31309,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales
Service Closed

Lexus of Santa Fe Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 PM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

9:00 AM - 1:00 PM

Sunday

Closed

Special Offers

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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since November 2009

At Lexus of Santa Fe, it's our mission to provide the drivers of Santa Fe NM and surrounding locations with prestigious,

...

luxury cars, SUVs & Hybrid Vehicles from Lexus. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exacting expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer in Santa Fe, we go above and beyond to implement our expertise and experience to assist your every need.

"Experience First Hand what it means to be an Honored Client of our Caring, Professional Team"

Service

Tire Rotation

$49.95 and up*

Oil, Filter Change (Premium)

$89.95 and up*

Heating, Cooling Diagnosis

$69.95 and up*

Coolant System Service

$89.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
151 lifetime reviews. Includes reviews of Lexus of Santa Fe from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    September 12, 2018

    Chris continuously went above and beyond to satisfy what I wanted in a car buying experience including driving the car from Santa Fe to Albuquerque, delivering... it to my front door, walked me through setting up my phone AND thru the car features.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Ortega

    Master Certified Sales / Leasing Consultant

    (5.0) 7 reviews

  • 5.0 out of 5
    August 30, 2018

    I told Chris I needed a car, somewhat serious but not committed. He showed me an option I actually really liked, asked me what kind of payment I was looking... for, and made it happen for me! Very professional and easy to work with. Good personality that keeps it real and made it feel like he was there for me, not the other way around. Keep up the good work, awesome employee!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Ortega

    Master Certified Sales / Leasing Consultant

    (5.0) 7 reviews

  • November 10, 2015

    Anna Gonzales will bend over backwards to give you the best deal on a new Lexus. She is awesome. Ask for her when you go in to Lexus on Cerrillos Road... in Santa Fe!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 30, 2018

    Cold drink on a hot day, professional and polite, no pressure, great communication via email and telephone, very knowledgeable of vehicle, quick and painless.... Worked around my work schedule. Salesman had a great attitude and listened to all my questions and concerns. Even after purchase he still answers questions I have. Santa Fe Lexus has happy people that make it a happy place.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Ortega

    Master Certified Sales / Leasing Consultant

    (5.0) 7 reviews

    James Curvin

    Master Certified Gen. Sales Mgr

    NOT RATED

  • 5.0 out of 5
    November 16, 2017

    Tony is hands down the best salesman i have ever done business with! He is very respectful, hardworking and gets things done. His professionalism is a... 10/10. Helped me the entire time. From the day i walked in, till present day. He personally assisted me with getting my enform set up, Helped me with the navigation and was extremely courteous. Will definitely bring all my closest family and friends to him. Thank you Tony for the vehicle for my son and I. Your the best!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tony Ramat

    Master Certified Client Adviser

    NOT RATED

  • 4.8 out of 5
    November 9, 2017

    Tony R provided excellent customer service throughout my car buying experience. He was very attentive and very responsive in our communications. He worked... with me to get the vehicle of my choice in a price range that was affordable for me. Tony was very pleasant and great to work with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tony Ramat

    Master Certified Client Adviser

    NOT RATED

  • 5.0 out of 5
    November 8, 2017

    It's my 4 Lexus that we have purchase from Tony R. He's very thoroughly detail and very knowledge. Whenever I need help or question about my car. I can... count on him. Liza

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tony Ramat

    Master Certified Client Adviser

    NOT RATED

  • 2.0 out of 5
    June 11, 2017

    Read the fine print, they say free carwash as long as you own the car, Wrong....if you don't do all your car service there ,they embarrass you by say in... the office and then tell you no more car washes. Very unprofessional, and so embarrassing, in front of other guests. Wrote to GM n sales with my complaint but no response. They could careless about me.

    1.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Lexus of Santa Fe

    Michelle...1st of all, I did respond to your email. And as I explained, you can have the luxury of taking part in No cost car washes. Though you do ha...ve to do some sort of service here to offset the cost. Going somewhere else and doing all your service, THEN ONLY wanting free car washes from us, doesn't help in paying my guys in back to do those services. Now, my Service Director, Carl had mentioned he had spoken to you about this. Its a partnership created specifically for those internal clients who service here with us. Plus, when you went into the finance dept, you did sign the form explaining this. And YES, the sales team may or may not have explained it correctly, or maybe they did. But the fact here is like I stated, A PARTNERSHIP. You can just do your oil services with us, Heck its only 69 to 89 for this service. At least its something your doing here. I think you will find that this to be fair and simple. Yes, you can be upset and smear my name and Lexus of Santa Fe's all over in bad press. Plus, as the top guy here at Lexus of Santa Fe, I realize I have the biggest bull eye for those needing to take a shot when things just don't go there way and all the facts just haven't been brought forth. But if you take a moment, I think you will see the bigger picture. No one here is trying to deny you anything, providing the partnership is in place. And yes we could wash your car for free. But do you not think that it would be unfair to all the other people who are servicing their cars here? I really do want to help and encourage you to want to service your car here. But please don't hold me hostage on a program you are not willing to follow. If you'd like you can contact me direct at 505-216-3762 and we can discuss this further. Mike Gomez - GM - Lexus of Santa Fe


    Worked with:
    Michael Gomez

    General Manager

    NOT RATED

  • 4.6 out of 5
    June 1, 2017

    Chris was flexible with my schedule, he brought the car to me to see and stayed in communication (at times that were convienent to my schedule).

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Ortega

    Master Certified Sales / Leasing Consultant

    (5.0) 7 reviews

  • 4.8 out of 5
    February 10, 2017

    I spoke to Mr. Michael Medina via phone and he scheduled an appointment for me. When we arrived at the dealership he met with us and immediately brought... Mr. Steve Manning and introduced us to him. Both men worked rapidly in getting our car into the shop to implement the remedy on the recall. Mr. Medina was very helpful in taking care of the map, remote, and teaching us how to start the car using our key. Michael was very polite, kind, and friendly not to mention very knowledgeable. When done with the recall work Mr. Medina made sure that our car got a good wash. We are very impressed with Michael's performance in making sure our car was serviced according to the time frame he had mentioned to us, and also most grateful to him for the kindness and politeness he showed toward us. To sum things up, Mr. Michael Medina made our visit to Lexus of Santa Fe a very enjoyable and pleasant experience. Bernie and Gladys Torres

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Michael Medina

    Technology Specialist/Service

    NOT RATED

    Steve Manning

    Asst. Service Manager

    NOT RATED

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