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Reviews

Average Ratings

4.7
143 lifetime reviews. Includes reviews of Lexus of Santa Fe from DealerRater.com
  • Purchased Lexus ES350

    Anna Gonzales will bend over backwards to give you the best deal on a new Lexus. She is awesome. Ask for her when you go in to Lexus on Cerrillos ...


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    Anna Gonzales will bend over backwards to give you the best deal on a new Lexus. She is awesome. Ask for her when you go in to Lexus on Cerrillos Road in Santa Fe!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • recall on brake system
    February 10, 2017

    I spoke to Mr. Michael Medina via phone and he scheduled an appointment for me. When we arrived at the dealership he met with us and immediately b...


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    I spoke to Mr. Michael Medina via phone and he scheduled an appointment for me. When we arrived at the dealership he met with us and immediately brought Mr. Steve Manning and introduced us to him. Both men worked rapidly in getting our car into the shop to implement the remedy on the recall. Mr. Medina was very helpful in taking care of the map, remote, and teaching us how to start the car using our key. Michael was very polite, kind, and friendly not to mention very knowledgeable. When done with the recall work Mr. Medina made sure that our car got a good wash. We are very impressed with Michael's performance in making sure our car was serviced according to the time frame he had mentioned to us, and also most grateful to him for the kindness and politeness he showed toward us. To sum things up, Mr. Michael Medina made our visit to Lexus of Santa Fe a very enjoyable and pleasant experience. Bernie and Gladys Torres

    Does recommend this dealer
    Came in for service or repair

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  • Excellent Service
    February 9, 2017

    I have always been taken great care of at Lexus of SANTA Fe! Rick is my service technician and he always makes sure that the service I'm given is ...


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    I have always been taken great care of at Lexus of SANTA Fe! Rick is my service technician and he always makes sure that the service I'm given is nothing less than perfection!

    Does recommend this dealer
    Came in for service or repair

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  • Honest and Reliable
    January 28, 2017

    I went to Santa Fe Lexus to find a vehicle that would serve me into my retirement. I not only found a great car, but I found a partner in Chris, h...


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    I went to Santa Fe Lexus to find a vehicle that would serve me into my retirement. I not only found a great car, but I found a partner in Chris, he helps me when I need service or repairs. He's there for me, even though the sale was months ago. I'm very satisfied with the customer care attitude of the dealership and especially of Chris.

    Does recommend this dealer

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  • Very helpful and polite!
    January 27, 2017

    Chris was quick to locate the exact vehicle I was interested in. He was helpful and polite throughout the process of the purchase and providing an...


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    Chris was quick to locate the exact vehicle I was interested in. He was helpful and polite throughout the process of the purchase and providing an overview of the vehicle and it's features. I would recommend him to anyone interested in a vehicle from Lexus of Santa Fe.

    Does recommend this dealer

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  • Super helpful!!
    January 27, 2017

    I came to Chris looking for a car that I could drive while in town during the week days. Something dependable and stylish that could take the pla...


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    I came to Chris looking for a car that I could drive while in town during the week days. Something dependable and stylish that could take the place of a weekly rental. Chris didn't have anything on the lot at the time, but said he would look for me. About a week later Chris called with the perfect car. The dealership even took care to fix a few items on the car and Chris kept me informed the whole way through. Negotatiations were fair and financing was painless. After the sale there were details to work out due to me licensing the car in another state. Again, Chris and the entire team did not disappoint, with great communication the entire way. Lastly,several weeks after the purchase the previous owner took the time to return a few items that belonged with the car and Chris made sure that the items were passed on to me. I heartily recommend Chris and the entire Lexus team.

    Does recommend this dealer

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  • Best dealership in town! Won't go anywhere else!

    Best car buying experience ever! Big thanks to Chris and everyone there!


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    Best car buying experience ever! Big thanks to Chris and everyone there!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Health/Business

    Unprofessional and rude staff. I would avoid returning to Santa Fe Lexus if at all possible. Toyota of Santa Fe has a much more service oriented...


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    Unprofessional and rude staff. I would avoid returning to Santa Fe Lexus if at all possible. Toyota of Santa Fe has a much more service oriented environment and the staff are professional. They also service Lexus

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Wonderful experience
    September 25, 2016

    hen i was looking for a car i couldn't make up my mind i looked at several different dealerships in my area but nothing surpassed the help i got f...


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    hen i was looking for a car i couldn't make up my mind i looked at several different dealerships in my area but nothing surpassed the help i got from Anna Gonzalez she answered any queation with ease and confidence wich made me feel confident. I bought a BMW and she had all the answers. It was like she knew everything from all the brands not just for lexus. Thank you Anna for the wonderful experience wheb i bought my car

    Does recommend this dealer

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  • happyowner

    Charles Porter was my salesman and helped me to find my used car. He was very courteous, helpful and above all I found him to be very honest. I ...


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    Charles Porter was my salesman and helped me to find my used car. He was very courteous, helpful and above all I found him to be very honest. I highly recommend him if you are going to buy a vehicle from this wonderful Lexus dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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